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“Great place for a reception- and excellent food” 4 of 5 bubbles
Review of Hilton Garden Inn Troy

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Hilton Garden Inn Troy
Ranked #1 of 3 Hotels in Troy
Certificate of Excellence
New York City, New York
Level Contributor
909 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 381 helpful votes
“Great place for a reception- and excellent food”
4 of 5 bubbles Reviewed 5 June 2014

I attended an event here which took place in the lower level reception rooms, and in the garden, under a large tent. This was an excellent facility. The rooms really felt like somewhere you wanted to be, not like normal hotel conference rooms. The garden was beautiful and private behind hedges; until a car backfired in the parking lot, I had forgotten the garden was between a parking lot and a major road. I never heard car noise!
The food also was very good. We had a selection of appetizers that were creative and tasty. The desserts were tremendous.
I was aware of lots of hotel staff, but they were low key and floated around, keeping the food and drink coming.
The only downside is that when you come from the highway, to reach this hotel you have to cross two lanes of oncoming traffic. I arrived at rush hour and it took awhile before a break in traffic in both lanes so that I could turn. Seems like they should have planned a traffic light.
Plenty of parking.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank CSSnowshoer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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665 reviews from our community

Traveller rating
    387
    206
    42
    25
    5
See reviews for
252
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
2 reviews
5 of 5 bubbles Reviewed 2 June 2014

I stay once or twice a month. The staff makes me feel like it is home away from home. Everyone, even the manager, makes you feel like family. Our state association even has our annual conference here because of the great service, cleaniness and value. I would highly recommend the Troy HGI.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 993anthonyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Libertyville, United States
1 review
5 of 5 bubbles Reviewed 30 May 2014

I would definitely recommend this hotel. All the staff was very professional, personal and warm and provided a service that was top notch. The rooms were very well kept up and clean. At breakfast, which usually closes at 11:00 am, some of my family members walked in a few minutes before 11:00. Employees provided wonderful service and attentiveness even though they would normally have been closing. It was definitely worth staying and dining there.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Janice Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor NY, United States
1 review
4 of 5 bubbles Reviewed 30 May 2014

Best hotel in Troy area for any RPI activities. It takes the stress out of traveling to and from campus. Would recommend this hotel to RPI families. Very welcoming and felt like a secure environment. Very clean. Could even walk to campus if desired. Was at hotel for graduate dinners and can recommend the food as well.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Janet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Luis Obispo, CA
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 30 May 2014

We have stayed at this hotel on many occasions and not one of our stays were great. We have had problems from loud wedding parties going all night to traffic noise, loud doors slamming, etc. etc. etc. This hotel is not worth what they charge for it. $89 is the most that I would pay to stay here.They cheat the RPI parents who have stayed there all four years visiting their children at graduation and jack up the prices to $250 a night for a room on the main drag which has traffic all night long. Unfortunately they know that they are one of two hotels in Troy and take advantage of that. But it is so convenient to RPI's campus that we endured their torture for 4 1/2 years. I dont know what to tell you other than stay in Albany if you want a better hotel at reasonable prices.

Room Tip: Do not let them put you in a room on the street side of the building.
See more room tips
  • Stayed May 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank 4Tambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Yorik City
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 21 May 2014

I just spent two nights at this clean, comfortable hotel. The staff was responsive to our needs, sending up a rollaway bed shortly after we requested it. I appreciated the refreshing citrus and cucumber water that was always available in the lobby, as well as the Keurig coffee machine in the room. We were there to celebrate a friend's birthday and the management was very generous, upgrading my friend and her husband to the Presidential Suite, where we spent much time eating and socializing. They also did a lovely job with our Saturday night dinner downstairs in the Library, which included two attractive rooms and an outdoor patio. The staff who worked at the party that evening were particularly pleasant and helpful. The manager of the hotel even came down to check how everything was going. My only complaint is that the walls were rather thin and we could hear a lot of noise from the adjoining rooms..

  • Stayed May 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NYCTraveler60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jericho, United States
2 reviews
5 of 5 bubbles Reviewed 20 May 2014

We only stayed one night but were very pleased with the quality of this hotel. The bed was firm and comfortable, the bathroom gleamed, the shower pressure was strong, the room was quiet and the staff was very friendly. It's also close to RPI, so a good choice for visiting parents.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ellen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Troy

Property: Hilton Garden Inn Troy
Address: 235 Hoosick Street, Troy, NY 12180
Phone Number:
Region: United States > New York > Troy
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Troy
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Troy 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hilton Garden Inn Troy Hotel Troy

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