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“Great Service Bargain 5 star”

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Hilton Garden Inn Troy
Ranked #1 of 3 Hotels in Troy
Certificate of Excellence
Troy, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Service Bargain 5 star”
Reviewed 19 August 2014

This hotel is a great find. The staff is friendly and the accommodations provided great comfort after a long day driving. Breakfast service was excellent with choices either a la carte or for the buffet. Food was fresh and great quality. The sports bar was large with so many TV's you had a great view from any seat. The personal speaker provided audio for all the screens and the sound quality was good.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Marshall N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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689 reviews from our community

Traveller rating
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    211
    46
    26
    5
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266
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Chicago, Illinois
Level Contributor
122 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 17 August 2014 via mobile

If you have to stay in Troy stay at he Hilton Garden Inn. There is nothing better in town don't bother looking. The place is everything you expect at a Hilton Garden Inn. Excellent service, rooms, etc.

Stayed May 2014, travelled with family
Helpful?
1 Thank BT00001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 August 2014

This hotel is great. There are 2 front desk staff members named Emily and both were very attentive and provided excellent customer service. There was a minor cleanliness issue with the first room that we were assigned and we were quickly moved to another room across the hall and it was clean and comfy. The hotel provided free margaritas one night and there was always a large glass dispenser of iced, cold fruit water available in the lobby. Comfy beds.

Room Tip: Note for those with chemical sensitivities: there is an odor of air freshener throughout the hotel t...
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank WhiteGloveUser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester, United States
1 review
Reviewed 12 August 2014

Do not normally write reviews but this hotel was so fantastic i thought i should take the time to commend them for such an excellent facility. Although the rates per night are a little steep, my overall experience was above average and would highly reccomend this hotel.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jordan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
1 review
Reviewed 6 August 2014

This hotel went above & beyond my expectations for the area. The room was generous, clean & quiet. We stayed 3 nights, and the hotel employees were all very helpful and considerate. I would definitely stay here again.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhinebeck, United States
2 reviews
Reviewed 6 August 2014

We were booking a stay for a local wedding for the wedding party. The staff was excellent in setting up a breakfast for us after the wedding and kept us up-to-date on our block accomidations situation. Rooms were great, flexibility of staff was outstanding. The shuttle driver was excellent in helping people get from and to airport and to the surrounding area sights and even the wedding.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NH
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 5 August 2014

We only spent 1 night but would definitely stay again. The entire place was very clean, including the lobby,restaurants and grounds. Our room was a good size, clean and comfy, although I thought the pillows were a little too soft. (how's that for a problem?). I liked the in-room Keurig machine, I have one at home but still found this difficult to figure out.

We ate at the Sports Bar that night and the buffet in the restaurant the next morning. Both meals were good and a decent price.

What impressed me most about this property, and the entire town of Troy in general was the friendliness. It has to be one of the friendliest towns I've ever visited.

Room Tip: As with any hotel, choose a room away from the elevator!
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank lunchladyNh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Troy

Property: Hilton Garden Inn Troy
Address: 235 Hoosick St, Troy, NY 12180-2428
Phone Number:
Region: United States > New York > Troy
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Troy
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Troy 3*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Hotels.com, Priceline, Hilton Hotels Direct, Booking.com, Traveltool, S.L.U., Cancelon, Evoline ltd, HRS and HotelQuickly so you can book your Hilton Garden Inn Troy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Troy Hotel Troy

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