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Long Island Marriott
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Reviewed 23 March 2014 via mobile

Really enjoyed our recent stay at this hotel. Friendly and knowledgable staff. Very clean as well. The kids loved it! Breakfast at the restaurant was great! Thank you Elizabeth B. for all of your help in making this trip perfect!

  • Stayed: February 2014
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Thank Jazwmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014

The staff was very accommodating. They went out of their way to give us 2 connecting rooms and were able to let us check in at 2pm. The rooms were clean and had been recently redone. The hotel seems to attract a young active crowd that might be in town for some type of event. We felt the room was quiet during the evening hours. We would use this hotel again.

  • Stayed: March 2014, travelled with family
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Thank graybridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014

Hallie at the front desk was very unpleasant and very unprofessional. Never do I wish to have to deal with someone on her level at any hotel ever again. The restaurant experience was excellent though. Bartenders and servers were very welcoming and friendly

  • Stayed: March 2014
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Thank Celizabeth86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elizabeth b, Manager at Long Island Marriott, responded to this reviewResponded 21 March 2014

Thank you so much for taking the time to share your concerns. We take your feedback very seriously and would like to discuss this matter with you. Please call me at 516-794-3800 so that I can address your concerns. Again, thanks for staying with us.

Elizabeth

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Reviewed 12 March 2014

I stayed here on two separate occasions, both for several nights, when in the area for work. The hotel lobby and restaurant are quite nice. The hallways and rooms seem a bit dated but generally well maintained. During the second of my two stays, I was placed in a room with a balcony overlooking the interior pool and recreation area (i.e., ping ping table) in the middle of the hotel. Although my room was clean, the balcony seemed grimy, I could see condensation in the ceiling and walls nearby, and the balcony and/or pool area smelled strongly of chlorine with undercurrents of mildew. None of this was a problem if the balcony door was left closed and the curtain drawn. The staff at the hotel were very friendly. I ate dinner in the bar one night and had breakfast at the hotel restaurant two mornings. On all three occasions, the staff were more than willing to accommodate my need for gluten free food, including preparing me separate versions of food on the breakfast buffet so I would not need to worry about my food being contaminated by gluten due to other guests switching the serving utensils between dishes while serving themselves from the buffet.

  • Stayed: September 2013, travelled on business
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Thank 324matthewg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2014

Rooms comfortable and hotel is pleasant enough, but they know they've got you trapped, the bar is expensive, closes early and the staff are surly, does excellent wings though.

Internet on this visit was down, making the place even more lonely.

The housekeeping staff must be the noisiest I've ever experienced, chatting loudly, smashing toilet seats down and one guy even has a radio on his trolley. No appreciation at all for the many guests who are trying to sleep in the day here.

Stayed: March 2014, travelled on business
Thank Ted S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bert M, Manager at Long Island Marriott, responded to this reviewResponded 18 March 2014

Thank You so much for sharing your concerns. I apologize that we were not able to deliver the customer service standards which you deserve. I take your feedback very seriously and it was discussed during our most recent management team meeting. We hope that next time you're in the area you will consider staying with us again so we can show you how great we can be. Please feel free to reach out to me upon your return to Uniondale.

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