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“Great time good food nice service”

Aqua Vino Restaurant
Ranked #15 of 183 Restaurants in Utica
Certificate of Excellence
Cuisines: American, Seafood
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 1 July 2014

Liked the location very much, outdoor dining area was nice. The food was tasty and the amount was satisfying. Members of our party ordered the veal chop and said it was outstanding. The evening we went there was also a catered affair going on. We walked in on the event because the entrance to the main restaurant was not clear to us since this was our first time at the place. It was embarrassing to "crash" the other event. Once our mistake was realized when quickly found the alternate entrance. It would have been nice to have been told this when we made the reservations for our party of 12.

Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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93 - 97 of 140 reviews

Reviewed 12 June 2014

We are unaware if this place is reservations optional or required because when we walked in on a Wednesday(mind you there was only 4 other tables there total) the manager snarkily asked "Two with a reservation this evening?!" which we did not have. We were sat and she came back declaring she would be waiting on us, as if we were a complete burden that all the other servers were preoccupied with "reserved guests". She asked about drinks mentioning the wine menu, which we were interested in. When she came back with it she hovered over us waiting to hear a decision. Something my boyfriend and I wished to discuss because, after her finally leaving and giving us a minute to browse, we ended up getting a bottle of wine. There was a special that evening for a celebration of Utica. It included smaller portions of each an appetizer, entree, and dessert. We decided to both order that special because we had never been before and wanted to share and try a little of everything. The bread came with the appetizers both of which were good. After that we didn't see our server again. Our entrees arrived via another worker and were delicious. While eating them the restaurant began to get busier, what happened next shocked me. We witnessed the table next to us have a woman, that we hadn't seen all night, kneel down and ask them to leave because they were finished dining and just chatting. After realizing our bread plates had been sitting on the edge of the table since we finished with them, not having a single person come ask how our food was, and watching a table be asked to leave I had had enough. I asked for the desserts to go to which the manager replied "PERFECT! Because we need a table!". She hastily returned with both desserts boxed up and the check. I was so ready to leave I opened the checkbook, calculated a 20% tip, threw the cash in the book and ran out of there! It wasn't until we drove away that we realized our bill was too expensive for the items we ordered(of course we left the receipt with the cash). After calculating everything we are more than sure they added 18% gratuity to the bill which I not only paid but tipped on top of. In case it was not clear enough we will NOT be returning. The food was good but they need to shape up on the service part of being in the service industry.

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6  Thank Liza D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

We recently held a birthday party for 50 people at Aqua Vino, and chose to do a brunch. It was excellent, from the mimosa fountain to the Belgian waffles to the sausage-greens-potatoes-egg dish whose name escapes me! The staff had set up a room for us, but the weather was so lovely that we moved outside to the covered patio and watched the boats go by as we ate and socialized. This is a great place both for an event and for lunch or dinner. Great food, great atmosphere - highly recommend it!

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Thank Joelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

We arrived 10 minutes before dinner hour. We said we could wait but Patrick insisted on seating us. He was friendly, attentive and yes...the food was excellent. It was a wonderful experience and I highly recommend it when you're looking for a nice place to go for almost any occasion. Classy, reasonably priced. Nothing not to like.

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Thank 0104smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014 via mobile

Great location on warm day to sit canal side & enjoy a wonderful lunch or dinner ... Pleasant wait staff . Small bar area but the outdoor space makes up for that :)

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Thank Mommacita5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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