The staff were nice. Breakfast was good as usual. The rooms were updated and clean. It is a new property and it was nicely decorated. We had a rowdy group on our floor - playing hockey in he halls, morning and afternoon; drinking in the halls at midnight - we had to call the front desk about the partying twice before someone broke it up. I understand that the hotel has no control over how their patrons act, but it should be dealt with promptly and groups should be screened better. The manager did try to make it right upon our departure and his efforts are appreciated.
- Official Description (provided by the hotel):
- The Holiday Inn Express & Suites is the newest hotel in Utica NY and was built with convenience in mind. Located less than one mile from I-90, the hotel is also within walking distance of several famous Utica restaurants, like Delmonico's Italian Steakhouse nextdoor, and Aqua Vino Restaurant accross the street overlooking the Erie Canal. The long list of amenities includes free Hot Breakfast served daily with the famous Holiday Inn Express cinnamon buns and pancakes, along with wifi, parking, computer center access, and an indoor pool, fitness center, and patio in the rear. You will be looking forward to you next trip through Utica after staying here. ... more less
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