Some issues. The room was cold and a bit damp, probably a factor of the weather, and the heater wasn't working. I called the front desk for a space heater, which was supplied. When I went into the room I couldn't find the light switch - it was a bit hidden, and when I did I realised the bedside lamp and alarm clock had been unplugged. At check-out there was a response problem with the billing system, and I left before the process had been completed. I received a call when I arrived home to tell me the issue had been resolved.
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- Also Known As:
- Best Western Gateway Adirondack Hotel Utica
- Best Western Utica
- Utica Best Western