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“Not worth the money, turn around and go back a few stops” 1 of 5 bubbles
Review of BEST WESTERN Gateway Adirondack Inn

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BEST WESTERN Gateway Adirondack Inn
Ranked #6 of 13 Hotels in Utica
S/W Ontario
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Not worth the money, turn around and go back a few stops”
1 of 5 bubbles Reviewed 26 July 2007

Musty rooms, quote one price charged another.....bathrooms everything needs to be redone...............arrogant staff

  • Stayed July 2007, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank Paidtoomuchtoooften
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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316 reviews from our community

Traveller rating
    68
    108
    88
    33
    19
See reviews for
118
87
18
50
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Any
English first
Wrexham, United Kingdom
Level Contributor
64 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed 3 August 2006

Sorry but I don't agree with the previous reviews on this hotel. I stayed here with my family for one night (17 July) and found the facilities more than adequate. The room was clean, reasonably sized and just what you would expect from a Best Western. We had no problems with the air con and no problems with the staff. The hotel is ideally situated for eating and reasonably priced. There's a Wendy's, McDonalds and an Italian within waliking distance of the hotel(well on the driveway actually). The complimentary breakfast was also excellent. I would certainly stay here again and would recomend it to others. But I didn't suck the ice.(Why would you!!!)If your're staying here make sure you visit Fort Stanwix in Rome. Well worth a visit even if you're a "Brit"

  • Stayed July 2006, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank SteveHammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ocean Springs, Mississippi
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 10 July 2006

I booked a room here for the night before the Boilermaker race in July. Given the room rate ($163 in Utica NY) I expected it to be a pretty nice place to stay. Upon close inspection, it looks like a one story motor inn that has been reinvented by glassing in the room entrances and updating the lobby. However, when you enter the room, you would think you were in a budget motel. The bathroom was tiny with green tile reminiscent of the 50s. The ice from the ice machine had funny taste to it. It was clean and we were comfortable, but I felt like I had wasted my money.

The other thing that irritated me was that the front desk clerk informed us that the free continental breakfast started at 7 am, even though the majority of the guests staying there (for the Boilermaker race) would need to depart long before 7 am. Subsequently we ate breakfast at McDonalds (conveniently adjacent to the motel), only to return to the motel at 6 am and find the continental breakfast in full swing. Obviously the evening desk clerk wasn't fully informed.

This is a decent motel which I would stay in again if the price was lower. Given the quality of the rooms, I felt it was overpriced.

  • Stayed July 2006
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank LilyOgdensburgNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stamford, Connecticut
Level Contributor
136 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
1 of 5 bubbles Reviewed 8 February 2006

I have stayed here numerous times (more than 5). Usually because the Hotel Utica, or the Radisson are booked full...

This hotel is very, very dated. The rooms smell musty, and have very little light coming into them.

The heat never seems to work right. I can remember freezing at night with the heat on full blast, and other rooms melting from the heat. They just can't get it right.

The only good thing about this place it that you can walk to the McD's or Delmonico's Steakhouse next door to the hotel.

I would recommend the Hotel Utica first, and Radisson second. Otherwise you might want to stay in Syracuse (45min) or Albany (1.5hrs)....

  • Stayed January 2006, travelled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Fool for the Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Gateway Adirondack Inn

Property: BEST WESTERN Gateway Adirondack Inn
Address: 175 N Genesee St, Utica, NY 13502-2511
Phone Number:
Region: United States > New York > Utica
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #6 of 13 Hotels in Utica
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Gateway Adirondack Inn 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western

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