We stayed here while attending a wedding in the area. The double bed room was more spacious than expected with a couch, microwave and fridge. The 5th floor room was clean and quiet even though we overlooked the parking lot. However, the rigid after 3 pm check-in policy is a big negative that shows the management really doesn't care to provide exceptional customer service. We traveled many hours to get here and had to wait until exactly 3 pm to check in, and at that time a long line formed. Not the greatest way to greet a tired traveler. I liked this hotel but because of this policy I will not return.
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- Also Known As:
- Hotel Vernon Downs
- Downs Hotel Vernon