Our stay at the Fairfield Inn was nice. However, we reserved a room with 2 queen beds a pull out sofa and requested a rollaway and did not get what we reserved. When we checked in, we walked in the room and found a 2 queen bed room only no pull out sofa but they did make sure the rollaway was in the room. When I called the front desk the young lady said they were sold out and that room type was no longer available. The part that was so upsetting is I called the front desk after I made the reservation online and she's the one who told me they had this room type and she would reserve the last one just for me since we had 3 adults and 1 child in our party. They were very apologetic and nice about the mix up however, it didn't make us happy at all that we were uncomfortable especially since we paid $179 a night for the room.
Other than that the room was clean, the bathrooms are big and they're about a 40 min drive from Colgate University which is what we were there for!!
The breakfast was ok. Ur typical Marriott breakfast. The sausage were really good. The server on the breakfast area was really nice.
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- Also Known As:
- Fairfield Inn & Suites Verona Hotel Verona
- Fairfield Inn And Suites Verona
- Fairfield Inn Verona