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“Very nice!” 5 of 5 bubbles
Review of Comfort Suites

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Comfort Suites
Ranked #7 of 8 Hotels in Vestal
United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very nice!”
5 of 5 bubbles Reviewed 7 September 2009

The Comfort Suites is a very nice hotel. They have free wi-fi, an office area, pool, free breakfast, fitness room, microwave in room, and more. It is very comfortable in the rooms and the employees seemed to be nice.

  • Stayed September 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fishhead003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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92 reviews from our community

Traveller rating
    40
    31
    11
    4
    6
See reviews for
42
19
9
13
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Russian first
  • Any
English first
world of my own
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 August 2009

The hotel opened less than a year ago and is in good condition. The rooms are spacious and clean and comfortable with a flat screen tv, comfortable beds, couch (not so comfortable), spacious bathroom, fridge, and microwave.
There is a very small fitness room (one treadmill, another one maybe two cardio machines, multi use weights) and a small pool (used mostly by families with children it seemed).
There is free breakfast every morning in a breakfast room with a pretty diversified offering, bagels, toast, waffles, hot items (usually two items that change daily, sausage, bacon, french toast, biscuits, etc), yogurt, and breakfast pastries (danishes, muffins), though the quality is not very good. Coffee is always available which is nice (out by the reception desk when it is non breakfast hours).
The service was friendly, everyone at the front desk was nice when checking in or when there were any problems (i.e. key stopped working).
There is also free wireless and free computer usage in the main reception area with internet and printing capabilities, which is nice.

  • Stayed August 2009
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tigger2908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 9 August 2009

We were looking forward to staying at this new hotel, but we will not be returning. We specifically picked this hotel because of the pool (because we were traveling with a child who was excited about swimming) , but when we arrived we were told it was broken. We went to the small gym for a workout, but there were no towels there for the previous users to wipe off the machines, and the water cooler was empty. The next morning we went to breakfast and my husband scooped up a mouthful of cereal with sour milk. There were also a lot of delays in checking in. We asked to speak to a manager when we were checking out because we felt he should know about all of the problems we encountered. We were told he wasn't in (this in itself seems like a problem since it was a newly opened hotel that clearly wasn't being well-managed). After finally reaching him by phone, he appeared very concerned and eager to please us and said he would send us vouchers for a free night. After MANY attempts to retrieve these vouchers ( he said he sent them overnight mail, but they never arrived; he said he'd deliver them personally - that never happened. We left many messages with the front desk that were never returned. We spoke to the corporate office and were told it would be quicker to deal directly with the local management. We finally gave up - mostly because we wouldn't want to stay at this hotel again, even for free.

  • Stayed April 2009, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank jonjannyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 16 July 2009

I almost didn't want to write a review of this hotel because I couldn't think of anything negative to say that might be useful to someone. But, my daughter convinced me that really wouldn't be fair, so here we go:

The staff were extremely friendly and helpful. The room had a modern feel and included a refrigerator and microwave. The breakfast was great: waffle iron, biscuits and gravy, hard-boiled eggs, along with the usual cereal, fruit, etc. I thought the breakfast room was pretty spacious for a place of this size, but I imagine it could fill up pretty fast. Okay, the orange juice was watery. That's about the worst thing I could say about this hotel.

Here is something I thought was a nice touch: complimentary coffee, hot chocolate, and tea are made available 24/7 in the lobby. The coffee, including the breakfast coffee, was delicious, and there seemed to be a real effort to keep it fresh. In fact, the in-room coffee was also excellent. I think hotels are really starting to make an effort in that area.

The indoor pool is TINY. But my kids didn't care.

Speaking of kids, the floors seemed very thin. You may want to consider staying on the top floor if, like me, you have no patience for kids, or anyone else for that matter, clomping around above you.

We paid $109 plus tax. for the king "suite." (Does this word have any meaning when it comes to hotels? Yes, there was a foot-long divider between us and our kids, so I guess it's a "suite.") Frankly that seemed a little steep based on what we were paying for similar places in Colorado last year, but it seemed to be about the going rate, if not on the cheap end, for the area.

We plan to stay here again in the fall.

  • Stayed July 2009, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NYCPocket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Md.
2 reviews
3 of 5 bubbles Reviewed 8 July 2009

We stayed at the Comfort Suites over July 4th weekend. The rooms were clean and spacious. The breakfast left much to be desired. Major problem we had was that housekeeping kept leaving our door ajar. We came back three times to find our door open. We mentioned it to the front desk the first time and were assured it wouldn't happen again, but it did.

  • Stayed July 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank AirShowTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
1 review
5 of 5 bubbles Reviewed 21 June 2009

I loved my stay at this hotel. Its fairly new.I will 100% be going back every other month on my trip to NY. The food in the breakfast was great! and the young girl Kerri serving it kept it very well with cleaning,helping,and refilling, very nice and good social personality.She even multi-tasked and does front desk too! I couldnt get my TV on and she came not two minutes later and helped me get it on.The rooms are very accomadating and clean. The pool is small but sufficent it was clear and heated. The parking gets busy but always room. I had a great stay and can't wait to go back! Thank you to the Hotel and Kerri for helping me with everything!!!!

  • Stayed June 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bboyd1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
springfield
1 review
5 of 5 bubbles Reviewed 16 June 2009

The staff and managers are out standing. We had a bad trip up to the hotel. Car broke down. The staff at the front help me get a car rental and a service center to replace a muffler that had fallen off. The room was like a supersize soda from McDonalds it had everything that i needed. The breakfast was great could use more seating, pool was crystal clear and warm my kids stayed in the pool all day. The housekeeper Lattoyya help me bring a crib to my room and made sure i had enough of linen Thanks Comfort Suite for making a trip enjoyable
Good luck i will stay there every trip we make to thr triplr city.

Mike Adam

  • Stayed June 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mradam009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 3401 Vestal Pkwy E, Vestal, NY 13850-2147
Phone Number:
Region: United States > New York > Vestal
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 8 Hotels in Vestal
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Comfort Hotel Vestal
Comfort Suites Vestal

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