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Residence Inn Binghamton
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Reviews (275)
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All reviewsfull kitchenservice roadliving roomseparate buildingstwo storybit hard to findvanity areawafflesupon checkfirst floorniagara fallsbreakfast areabusiness tripabove averagecomplimentary breakfastfireplacebinghamton
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Reviewed 25 November 2013

Clean, comfortable. Decent breakfast. Kitchen, stove, microwave , dishwasher all clean and operational. Comfy bed.
Extended stay would be great here
We stayed the weekend, and has a warm greeting after midnight in our arrival night. Desk extremely helpful. Internet was free and actually worked on all our devices with no password. Breakfast was the usual complimentary fare.
The room was clean and comfortable. Staff was friendly helpful, and more than willing to respond to requests. Located near the university and all major shopping.

  • Stayed: November 2013
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Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah_Kaminsky, General Manager at Residence Inn Binghamton, responded to this reviewResponded 26 November 2013

We are so glad that you enjoyed your stay with us. Thank you so much for taking the time to write a review and let us know about your stay. We hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

great location, very close to the university and just 5 minutes off route 17. very nice room with space to spread out however the bathroom is a little small. good hot breakfast and staff was attentive.

  • Stayed: November 2013
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Thank columbiatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah_Kaminsky, General Manager at Residence Inn Binghamton, responded to this reviewResponded 19 November 2013

Thank you so much for letting us know about your stay. I am so glad that you enjoyed it. Please come back and visit us again.

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Reviewed 18 November 2013

We stayed this past weekend and were very impressed with this hotel. The rooms were modern, clean, and had everything we needed. There was a full kitchen- stove, microwave, refrigerator... and even a fireplace. All of the rooms have outside entrances and it feels more like an apartment than a hotel. Check-in was quick and easy.

The location was really good. We got an e-mail before our stay to help us find the hotel (as you have to make a quick turn onto a service road, and then go up a long driveway) but we had no problem at all. The GPS on my iPhone had it covered.

There was plenty of parking and getting a spot near the entrance to our room was easy.

The hotel is conveniently located next to a big shopping center with some nice restaurants. We were able to walk from the hotel to the shopping center.

We had no problem at all, and would definitely stay here again.

  • Stayed: November 2013, travelled as a couple
    • Value
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Thank brianb1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah_Kaminsky, General Manager at Residence Inn Binghamton, responded to this reviewResponded 19 November 2013

Thank you so much for letting us know your thoughts. I am so glad you found the email directions to be useful. It's easy to miss the little Service Road especially at night. I am elated that you enjoyed your trip here, and we hope to see you again.

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Reviewed 16 November 2013

A lovely hotel situated in a populated area of Vestal, NY. We had a very nice studio with a fireplace, full kitchen, large living room and bedroom combo. Pull out sofa sleeper .

The good: Friendly and nice staff, clean rooms and a nice comp buffet with some tasty choices of food.Great for overnight, short term or long term stays. Plenty of soft bath towels

The not so good: very small bathroom and hard to find in the dark. The hotel did sent us a e-mail with some good clues to help find them but if you miss that service road BEFORE the mall you will be lost. The service road is right off the main road but you can miss it. But we found it 2nd time around. lol

The surprise: They put a hold on our credit card for about $30 more than room. We have been Marriott members for a long time and spend thousands of dollars at other Marriotts and never had a hold put on our CC. No big deal but we were surprised like we were going to skip out and not pay for a soda or water. There was not anything else to buy. We attended a funeral in the area, we were there just overnight.

That is the only reason I couldn't give them 5 stars.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with this hotel
Thank stella39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah_Kaminsky, General Manager at Residence Inn Binghamton, responded to this reviewResponded 18 November 2013

I am so sorry you were in town for a funeral and am very sorry for your loss. I am so glad that you enjoyed your stay with us. I am glad you found the directions useful as well. That little road does sneak up on you. I wish we could put a sign closer to the road to inform out guests, but the Town of Vestal won't allow it. We do put holds on CC at check in for incidentals. This is a typical hotel practice. In fact, the sign at the front desk that says that is a Marriott standardized sign that they require all hotels to have since they do put a hold for incidentals. I am sorry if we inconvenienced you, it is an automated system wide practice. We hope you understand. If you are ever in the area again we hope you will choose to stay with us. Thank you.

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Reviewed 6 November 2013

Wonderful experience. We were met with yummy chaocalate chip cookies..Found the rooms clean , spacious and well appointed. The bed was very comfortable... Breakfast was superb... Who doesn't like chocolate waffle? 5 Stars!

  • Stayed: November 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank garywalter89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah_Kaminsky, General Manager at Residence Inn Binghamton, responded to this reviewResponded 7 November 2013

Who doesn't like chocolate waffles is right!!! I am so glad you enjoyed your stay. Our mattresses are brand new, and I am elated that you found them so comfortable. Thanks for your feedback, we hope to see you again if you are in the Binghamton area.

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