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“Once again a great place to stay.” 5 of 5 bubbles
Review of BEST WESTERN PLUS Victor Inn & Suites

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BEST WESTERN PLUS Victor Inn & Suites
Ranked #1 of 6 Hotels in Victor
Certificate of Excellence
Barrie
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Once again a great place to stay.”
5 of 5 bubbles Reviewed 24 September 2011

We needed a stop over after Washington and a previous visit here was the answer. Once again the hotel was great. Clean room, good breakfast food, great, but small, hot tub. This was our third stay at this hotel and will make it a mainstay for our future east coast ramblings. It's proximity to virtually every type of restaurant makes it a solid choice for a one night stay, to a week of business meetings. The only regret is the shopping mall and the small size of the trunk in the car. Thanks again to the great staff and all Justin's help. And yes,, we booked again for next Easter.

Room Tip: Be prepared to enjoy your stay.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank formathe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jchap2403, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review, 7 October 2011
Dear Friends,


Thank you for loyalty to our hotel. I am so pleased we could offer such a pleasant stay for your family, not once, but three times. I wanted to formally apologize about the size of your trunk and the great deals the Eastview Mall has to offer. All of our staff members are pleased to help with anything we can do for any of our guests.

We look forward to seeing you in April 2012, for Easter. Enjoy the rest of your year.

Until next time....


Cordially,


Justin A Chapman
General Manager
BEST WESTERN PLUS Victor Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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714 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Toronto, Canada
1 review
5 of 5 bubbles Reviewed 22 September 2011

My wife and I just returned from a 2 night stay. I chose this hotel based on many other Tripadvisor reviews and I was not disappointed.All staff are well trained in guest relations.It is very close to the nice Eastview Mall, Target, K-Mart, Wal-Mart and the I-90. The room was large and well maintained, the breakfast ample and the price reasonable ( we booked on their web site.) We don't travel often but this BW is the nicest we have ever stayed at in the last 10 years.
They clearly want to be #1 in the area!

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jchap2403, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review, 7 October 2011
Dear Traveler,


Your review was very kind. We strive to be #1 and as long as we have guests like you that have such kind things to say about our property, we are #1. Travelers, such as yourselves, make us #1. I hope our property can be your way-point on your next journey.

Until then...


Cordially,


Justin A Chapman
General Manager
BEST WESTERN PLUS Victor Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 20 September 2011

Beautiful hotel. Got a late start for Sunday breakfast, not enough tables for everyone. But plenty of food. The staff kept everything well stocked. Chair was too low for the desk, hard to use a laptop. Was told they are changing out the chairs to go with the new desks.

  • Stayed September 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KnitterGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ft Lauderdale, FL
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 17 September 2011

My husband and I visited this hotel on 9/13/11. We found the hotel to be well located, as we were ending our tour of the Finger Lakes Region, and we had one day left for exploring, before returning to Buffalo International Airport for our flight home.

Upon our arrival to this hotel, we found the staff to be very prompt, friendly and welcoming. After our check-in was completed, we noticed that we had been assigned to a lower level room. Our reservation print-out clearly stated an upper level, non-pet room (allergy issues) requested; however, in defense of the clerk, when the issue was brought to her attention, she promptly changed our room to an upper level room, and she remained pleasant throughout the process. Not sure about the pet-free request though. During our stay, my sinuses were bothering me, and the next morning, when we were returning to our room after breakfast, we saw a couple leaving the room next to us, with a large dog on a leash.

The beds were comfortable and the room was very clean and well maintained. The room was located in what appeared to be the back of the hotel, and as such, it was extremely quiet, as we did not hear any noise from any other rooms, the hallway, or the nearby highway.

We found the hotel location to be convenient to Rochester and the upper Finger Lakes region. In addition, it was only a short drive back to the Buffalo Airport from this hotel.

The clerks were extremely helpful when asked for a restaurant recommendation for dinner and also when giving us directions.

This hotel had the best rate of any hotel we experienced during our week-long stay in the Finger Lakes Region. Best Western Plus Victor Inn & Suites appeared to be fairly new, it was very affordable, the staff couldn’t have been nicer, and our room was very nice, too. Who could ask for anything more!

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nancy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Island,NY
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 15 September 2011

My husband and I spent 4 nights at the BW/Victor. Large, well-lit rooms. Plenty of bathroom vanity space for toiletries. Clean, attractive facility with courteous, pleasant staff, esp. Justin, who researched Sunday Mass times for us. Ample breakfast selections, near thruway, yet quiet. Wish their sign was larger. It takes an eagle eye to see it but apparently local ordinances prohibit that.
Would definitely revisit!

Room Tip: We usually ask for a king room but the double queen room was less expensive for some reason. Very sp...
See more room tips
  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank 2nd grd tchr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Hampshire
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 9 September 2011

Staff was friendly and accessible. We paid less than $100 going through trip advisor (hotels.com) and making our reservation by phone. As others have noted, it is a little hard to see; there is a Kwik-Mart gas station on the right in front of the hotel property; turn right on the road immediately after the gas station to get in there.

The immediate area is primarily for travelers; there is a lot of traffic. We walked from the hotel to dinner - there is a Charlie's Hamburgers chain, Wendy's, Burger King, and Denny's in the same block, all reachable by sidewalk. There is a Chili's across the street that we wanted to go to, but the "push to cross" button wasn't working, and the traffic was just too heavy and moving too fast to risk it without a walk light.

The Denny's food was as good as Denny's gets;hot when it got to us, and prepared as expected. The morning crew was exceptional. The night waitresses could use some training.

Walking back to the hotel in the dark, the sidewalk was well-lit enough and is far enough from the road that it was a pleasant walk.

The room was clean, smelled good, plenty of towels, and the AC was easy to regulate and worked well. The flat-screen TV was in good condition. The Wi-Fi was a good speed and didn't require a password. We could hear some thumps and bumps early in the night as people were getting into their rooms, but no room-to-room or hallway conversations or TV noises. The hotel itself was very quiet, and the area it's in was quiet - not a lot of trucks or other outside noises. The bathroom fan was the loudest noise we heard - it sounds like a plane taking off!

The hotel has a free breakfast, which had the typical make-your-own waffles, scrambled eggs, sausage, maybe potatoes (we can't remember) three kinds of dry cereal, two kinds of bread for toasting and bagels, yogurt and juice. We wanted something lower-carb so we didn't eat there, but it looked like a better than average hotel breakfast.

There was also a pool, workout room and business center, none of which we used.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kathnh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ithaca, new york
Level Contributor
72 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 29 August 2011

Manager Justin Chapman was the best. Room was clean, comfortable as was the pool and hot tub. Expected light breakfast but included waffles, eggs, sausage also. Location was good - easy to get in and out. Would definitely come back.

  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dadscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jchap2403, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review, 1 September 2011
Dear Traveler,

We really appreciate your kind words about myself, the staff, and the hotel. It is always good to hear people are leaving satisfied. Also, I am glad to see that additions to the breakfast are not unnoticed.

We hope to see you very soon. The entire staff wishes you and yours well.

Till we meet again...

Cordially,


Justin A Chapman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Victor Inn & Suites

Property: BEST WESTERN PLUS Victor Inn & Suites
Address: 7449 State Route 96, Victor, NY 14564-9725
Phone Number:
Region: United States > New York > Finger Lakes > Victor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Victor
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS Victor Inn & Suites 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
This Victor, NY hotel offers abundant amenities, welcoming staff, spacious rooms, and a location near Finger Lakes Gaming Casino, Casa Larga Vineyard, Johnson Controls and Qioptia. The luxurious, clean rooms at this Victor hotel offer high-speed Internet access, cable or satellite television with in room movies, a refrigerator, a microwave, a coffeemaker and much more. Fill up before you head out - this Victor, NY hotel provides a delicious complimentary full, hot breakfast. Relax in the indoor heated pool and hot tub at this Victor hotel. Many guests also delight in the 24-hour business center, massage services, children's activities, 24-hour exercise facility, a nightly evening reception and meeting facilities that accommodate up to 25 attendees. Call today about scheduling your next meeting at the Victor Inn. For an affordable and memorable visit to Victor, NY, reserve a stay online at the BEST WESTERN PLUS Victor Inn & Suites today! ... more   less 
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Also Known As:
Best Western Plus Victor Inn And Suites
Best Western Plus Victor Hotel Victor

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