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“very nice suite for the cost”

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Homewood Suites Rochester - Victor
Ranked #3 of 6 Hotels in Victor
Certificate of Excellence
Princeton Junction, New Jersey
Level Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“very nice suite for the cost”
Reviewed 30 June 2014

This hotel is hard to find, but it is set in a nice location, and the two room suite was spacious, pleasant, and reasonably priced. Bed was comfortable. There was a little noise from the interstate, but it wasn't too bad. Breakfast was adequate, but not outstanding. All in all, a very attractive alternative for the price. Staff was pleasant and helpful.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank June C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris G, General Manager at Homewood Suites Rochester - Victor, responded to this review, 16 July 2014
Dear June C,

Thank you for staying with us at the Homewood Suites Rochester Victor and your Trip Advisor review. Since I've started I like to think of our hotel as a hidden gem.

Thank you again for your review and we hope to see you in the near future!

Sincerely,

Chris Goyette
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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504 reviews from our community

Traveller rating
    325
    129
    34
    7
    9
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243
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90
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Turkish first
  • Any
English first
Ellicott City, United States
1 review
Reviewed 25 June 2014

The room was very spacious and well laid out. Bed was comfortable. We were there for a wedding in the area and enjoyed our stay. A lady during breakfast make balloon animals for the kids which they thoroughly enjoyed.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Elizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris G, General Manager at Homewood Suites Rochester - Victor, responded to this review, 16 July 2014
Dear Elizabeth H,

Thank you very much for considering us while you were in town for a wedding. Our rooms are spacious and a great added value for all types of travelers. I will be sure to inform Tricia, our Sales Manager that the kids enjoyed the balloon animals during breakfast.

We hope to see you again!

Sincerely,

Chris G
General Manager
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Toronto, Canada
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 June 2014

The staff here will go out of their way to assist you. Plus the hotel is very clean, and quiet. There was a softball tournament happening during my stay and I did not hear the kids at all. The bed could have been a little more comfy, but this did not detract from the stay. Definitely would recommend.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Allison C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris G, General Manager at Homewood Suites Rochester - Victor, responded to this review, 16 July 2014
Dear Allison C,

Thank you very much for your stay with us last month. We like to think that our staff is what makes this hotel truly special and thank you for recognizing their efforts. I will be sure to mention these comments to our staff.

We hope to see you again soon!

Sincerely,

Chris G
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
usa
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 June 2014

We stayed for a week in their amazing suites in order to visit family living in the area--we were put in a 2 bedroom suite that was just perfect for us and when we had to change rooms after we decided to extend our stay, the one room suite was also great. With 3 small children in tow, the free breakfasts (every day) and free dinners (for Mon-Thurs nights only), we saved a ton of money on food--the food was actually really good and a great variety. The staff from check-in, to breakfast/dinner, to housekeeping were always smiling, always greeting us, and always kind. A kind sales staff lady, after coming by our table at dinner one night and promised to make some balloon animals for the kids before we left town--true to her word, she did and it made leaving easier as the kids were so excited about the balloon animals. Truly, they treated us like family and were so professional at the same time. We cannot give them enough praises. Thank you!

Room Tip: Ask for a room that's not near one of the exit doors (there are many of them and the doors slam...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kendier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris G, General Manager at Homewood Suites Rochester - Victor, responded to this review, 16 July 2014
Dear kendier,

Thank you so much for the wonderful comments about your stay with us. We also think our staff is pretty awesome!

Thanks for staying with us and we look forward to your return soon!

Sincerely,

Chris G
General Manager
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Bangor, United States
2 reviews
Reviewed 20 June 2014

we had an awesome room for an overnight stay, with our grandkids. our room even had a dishwasher. they will even shop for you while you are in your meetings. we loved the air cond control and the pool hot tub.......

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Ralph L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris G, General Manager at Homewood Suites Rochester - Victor, responded to this review, 16 July 2014
Dear Ralph L B,

Thank you for your wonderful comments and we will be sure to share them with the staff.

We hope to see you again soon!

Sincerely,

Chris G
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 19 June 2014

Spacious suite, fully outfitted suite, great breakfast, and surprising evening snack...really a meal...with salad bar, entree, veggie, and wine, beer. Fully outfitted exercise room overlooking a nice pool. Helpful, competent staff, especially Michelle. Had an A/C issue when arrived, moved us immediately to another room.
All for the same price as a regular hotel room in this popular FingerLakes area. Will absolutely stay again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janeway9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris G, General Manager at Homewood Suites Rochester - Victor, responded to this review, 16 July 2014
Dear jkc915,

Thank you for your wonderful comments about our hotel during your stay with us. Our Evening Reception, Monday through Thursday, is a great added value and we take great pride in providing that to our guests. We are glad that Michelle was able to quickly resolve the problem you encountered upon your arrival and thank you for bring it to our attention.

Thanks again for your comments and we hope to see you soon!

Sincerely,

Chris G
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Babylon, New York
Level Contributor
75 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 19 June 2014

We have stayed here before and return because this is a well run establishment. The only disappointment during this visit was the pool/spa area. The water was murky not clear as usual and the hot tub had scum floating on the foam-never saw this here in any of our previous visits. The rest of the hotel is great and the service is very good. The rooms are nicely appointed and clean. The breakfast is good and staff very accomodating. Nice lobby and nice business center. The grounds are well kept and the hotel is very inviting. The suite set up is so relaxing and it is nice having a real frig and little kitchen.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank travelingmom1374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris G, General Manager at Homewood Suites Rochester - Victor, responded to this review, 16 July 2014
Dear travelingmom1374,

Thank you for your comments regarding your stay with us. I would like to take a moment and apologize for the condition of the pool and hot tub. We have currently invested in new equipment for our chemicals in the pool area to minimize the murky water and to help combat the foam you had experienced. We are glad to see you enjoyed the rest of your stay with us outside of this incident and hope to have this resolved in the near future.

Thank you for your comments and we hope to see you again!

Sincerely,

Chris G
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites Rochester - Victor

Property: Homewood Suites Rochester - Victor
Address: 575 Fishers Station Dr, Victor, NY 14564-9641
Phone Number:
Region: United States > New York > Finger Lakes > Victor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 6 Hotels in Victor
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites Rochester - Victor 3*
Number of rooms: 90
Official Description (provided by the hotel):
Located in gorgeous Finger Lakes Region in Victor, NY our all-suite hotel is ideal for short and extended stay guests. Enjoy our complimentary breakfast daily and complimentary dinners Monday through Thursday. We also provide a fitness center so you can stay healthy while on the road. Feel free to entertain yourself and work on your swing on our 6 hole putting green! Make the Homewood Suites by Hilton Rochester/Victor your choice. ... more   less 
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Also Known As:
Homewood Suites Rochester - Victor Hotel Victor

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