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“Almost perfect!!!”

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Homewood Suites Rochester - Victor
Ranked #2 of 6 Hotels in Victor
Certificate of Excellence
Tabernacle, NJ, United States
1 review
“Almost perfect!!!”
Reviewed 24 July 2014

We scheduled 10 rooms for a family reunion. The staff was amazing and so accommodating to us. The hotel has a great room for eating, playing games, etc. that our group took full advantage of. It couldn't have been a more perfect arrangement for our reunion. One negative was the the elevators are so far away from the lobby. But we figured that out and it wasn't that big of a deal. Great job, Homewood Suites.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Thomas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
goyettecl41, Manager at Homewood Suites Rochester - Victor, responded to this review, 25 July 2014
Dear Thomas T,

We are so excited you and your family could accomodate your family reunion. Our staff really enjoyed being able to meet your family and we hope to see you soon!

Sincerely,

Chris G
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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533 reviews from our community

Traveller rating
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    37
    8
    9
See reviews for
256
117
21
96
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Turkish first
  • Any
English first
Victor, New York
1 review
Reviewed 23 July 2014

My family and I have stayed at the Homewood Suites for over a month. This hotel, its facilities, and, in particular, its staff have far exceeded our expectations. Homewood Suites became our home away from home, fulfilling our need for an extended stay. We’ve enjoyed a different hot breakfast every morning, and dinners four nights each week. Every staff member has been genuinely friendly. They have cheerfully fulfilled even the smallest need or want, from oiling to a squeaky hinge (Tim), to faxing and copying (Marsha), and greeting us with a cheerful smile every day (hostess Trisch). This morning, we saw Trisch making balloon figures for younger children in dining area! The person deserving special mention, however, is Becky, who manages the kitchen. She has gone out of her way to help make this a pleasant stay … from making scrambled eggs for our daughter when needed (and not on the daily menu), to boxing up a dinner for us on the one night each week when meetings kept us from being present when dinner was served. We have observed that the treatment we have enjoyed has not been just for us, but is typical of that extended to all of the guests. Our experience at the Homewood Suites has been simply excellent, period. We will not hesitate to return, whether for a short or a longer stay.

Room Tip: Inner courtyard, lower level, east-facing is excellent
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank 209Bruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
goyettecl41, Manager at Homewood Suites Rochester - Victor, responded to this review, 25 July 2014
Dear 209Bruce,

We sincerely enjoyed having you stay with us for your extended stay. I will be sure to share these wonderful comments with our staff during our morning meeting and please let us know if there is anything else that we can assist you with.

Sincerely

Chris G
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Escondido
1 review
Reviewed 21 July 2014

We had an extended stay here for nearly two months. So the hotel became our home away from home. Our suite was comfortable, quiet, clean, and well-equipped. The complimentary hot breakfast menu (7 days/wk) and dinner menu (4 days/wk) are published for each month which made meal-planning easier for our daughter who was on a special diet. Becky, one of the kitchen staff, brought me a glass of milk every evening for dinner, even though milk was not one of the available dinner beverages. She scrambled eggs for our daughter when they weren't the menu item. All of the staff, the front desk, the kitchen, housekeeping, and maintenance are very friendly and helpful. The hotel inside and out is well-maintained. Holmwood Suites in Victor is a welcoming, pleasant, and very comfortable place to stay.

Room Tip: Interior courtyard (even numbered rooms) are quiet.
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Betty T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
goyettecl41, Manager at Homewood Suites Rochester - Victor, responded to this review, 25 July 2014
Dear Betty T,

Thank you for your wonderful comments regarding your stay with us at our hotel. We take great pride in having our guests feel like they are "Home Away From Home". I will be sure to share your comments with our staff as well as Becky.

Thank you again and we hope to see you soon!

Sincerely,

Chris G
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, United States
1 review
Reviewed 17 July 2014

The staff and service were amazing and treated me and my family very well. The hotel and our suite was clean. Housekeeping responded to us within minutes when we requested extra towels or toiletries. The chef even prepared me a special meal for dinner since I'm a vegetarian. They went above and beyond to ensure we had a wonderful stay. They truly complemented the Hilton brand and I can't see myself staying with any other chain when we travel and I will always prefer Homewood Suites when traveling with my family. Thanks so much for making our stay in Rochester a pleasant and memorable one!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jacy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris G, General Manager at Homewood Suites Rochester - Victor, responded to this review, 19 July 2014
Dear Jacy J,

Thank you so much for your stay with us and your wonderful comments! We are glad we were able to accomodate you during our dinner service, we know it can be tough travelling and finding something for you to enjoy. You stated our hotel complemented the Hilton brand, but we like to think the Hilton brand complements us by givings us such a great opportunity to provide an exceptional experience for our guests.

Thank you again and we hope to see you again soon!

Sincerely,

Chris G
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level 4 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 July 2014

Such a fine hotel, and at a reasonable price! A spacious modern fully equipped suite, very comfortable and clean. The lobby, dining and reception areas are so pleasant and welcoming. Location - a convenient and affordable stop on the long way to Niagara Falls!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Itay A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris G, General Manager at Homewood Suites Rochester - Victor, responded to this review, 19 July 2014
Dear itay_ackerman,

Thank you so much for your stay with us, and your review! We are glad you enjoyed your trip to Western NY and Niagara Falls and wish you safe travels.

We hope to see you again soon!

Sincerely,

Chris G
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nyc
1 review
Reviewed 16 July 2014

our stay was very comfortable and friendly. there was no shopping within walking distance. we went to the area for a wedding. unfortunately we did not rent a car. if you do not rent a car there is nothing for an individual to do for the down time. there is a shopping center 2 miles away but it is dangerous to walk since it is along a highway road.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Therese H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris G, General Manager at Homewood Suites Rochester - Victor, responded to this review, 19 July 2014
Dear Therese H,

Thank you for your stay with us and your comments regarding our hotel. You are right the walk to the mall and shopping center is certainly not pedistrian friendly. There are some new developments around the corner going the opposite way which we hope should allow for some additional pedistrian safety features for our area.

Thank you again for your comments, and we hope to see you again soon!

Sincerely,

Chris G
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zephyrhills, FL, United States
1 review
Reviewed 14 July 2014

We have been staying every year with this hotel and will continue to do so. The location, staff, and service is wonderful. I travel with my 91 year old mother, who totally enjoys the experience also. It is close to everything that we come to the area for and has a great staff that really takes care of you.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris G, General Manager at Homewood Suites Rochester - Victor, responded to this review, 16 July 2014
Dear Carol H,

Thank you for your continued stays with us at the Homewood Suites Rochester/Victor and for writing such a wonderful response! We look forward to seeing you next year!

Sincerely,

Chris G
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites Rochester - Victor

Property: Homewood Suites Rochester - Victor
Address: 575 Fishers Station Dr, Victor, NY 14564-9641
Phone Number:
Region: United States > New York > Finger Lakes > Victor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 6 Hotels in Victor
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites Rochester - Victor 3*
Number of rooms: 90
Official Description (provided by the hotel):
Located in gorgeous Finger Lakes Region in Victor, NY our all-suite hotel is ideal for short and extended stay guests. Enjoy our complimentary breakfast daily and complimentary dinners Monday through Thursday. We also provide a fitness center so you can stay healthy while on the road. Feel free to entertain yourself and work on your swing on our 6 hole putting green! Make the Homewood Suites by Hilton Rochester/Victor your choice. ... more   less 
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Also Known As:
Homewood Suites Rochester - Victor Hotel Victor

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