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Microtel Inn & Suites by Wyndham Victor/Rochester
Ranked #4 of 6 Hotels in Victor
Certificate of Excellence
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1,138 reviews from our community

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English first
Syracuse, New York
1 review
Reviewed 18 December 2013

When we checked out we made the mistake of leaving behind a watch that has a lot of sentimental value to us. Unfortunately the employee that cleaned our room was not honest about finding the watch and we are 100% positive that it was left there. Called and spoke with customer service and they claimed it was never found and that it must have been thrown away on accident. I find it hard to believe that someone could accidently through away a watch that was sitting alone on a desk. It was our mistake to forget the watch but that doesn't give the employee the right to take it for themselves and claim it was never found. As the employer I would think about the fact that if they are willing to steal from there guests what is going to stop them from stealing from the business or another guest for that matter. Not only that I first walked into the room it was nothing but an average hotel room which was fine, until I opened the fridge and found someone's half eaten food that was left. I cant figure out how she could throw away a watch but not someone's food that was clearly sitting in the fridge.

  • Stayed December 2013, travelled with family
    • Value
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Thank Hillary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
microtel28233, General Manager at Microtel Inn & Suites by Wyndham Victor/Rochester, responded to this review, 20 December 2013
Thank you in advance for your recent review of our Microtel Inn & Suites by Wyndham here in Victor, NY. I would like to offer apologies for not exceeding your expectations. Per our prior conversation I can assure you proper procedures and protocol were followed reguarding lost and found. I have the up most confidence in the staff here at the hotel to follow every step necassary in recovering and returning any and all property belonging to a guest. So again I would like to thank you for staying with us and do hope you return in the near future.
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Additional Information about Microtel Inn & Suites by Wyndham Victor/Rochester

Property: Microtel Inn & Suites by Wyndham Victor/Rochester
Address: 7498 Main Street Fishers, Victor, NY 14564-9755
Phone Number:
Region: United States > New York > Finger Lakes > Victor
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Victor
Price Range (Based on Average Rates): £
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Victor/Rochester 2*
Number of rooms: 94
Official Description (provided by the hotel):
Recently remodeled as of July 2015! We have added a fitness center, guest laundry, & expanded our laundry in addition to remodeling all of our guest rooms! All rooms now include irons/ironing boards, coffee makers, & refrigerators! We still are a 100% Smoke free property featuring 1 or 2 queen size bed rooms. We offer Free Local and Long Distance Calling within the Continental U.S., Free High Speed Wireless and a Free Continental Breakfast. We are the best value in the Victor NY market and an easy quick drive to Rochester, Canandaiguia or surrounding Finger Lakes. ... more   less 
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Also Known As:
Microtel Inn Victor Hotel Victor
Microtel Hotel Victor
Microtel Victor
Victor Microtel

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