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“Rude staff”
Review of Cole & Parks - CLOSED

Cole & Parks
Price range: US$5 - US$10
Cuisines: Cafe
Dining options: Outdoor Seating
Restaurant details
Dining options: Outdoor Seating
Reviewed 20 July 2014

This review is entirely based on the staff at Cole and Parks. Why would anyone want to spend their money where the staff is rude on the phone when placing orders? The food is great but the service is less than desireable. Perhaps the owner can train the staff on telephone etiquette. This is not the first time this has happened. When my co-workers call in take-out orders, they are greeted with the same nasty, disrespectful, why are you calling here attitude. Don't waste your time calling Cole and Parks, and don't waste your time or money going there! You get better service at Burger King right across the street.

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2  Thank 828debw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (40)
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21 - 25 of 40 reviews

Reviewed 23 October 2013

CP offers free wifi and is a favorite spot for a light lunch and some laptop work space. They stock quality coffee and have a full range of espresso drinks, and have great lighter fare (pastries, soups, sandwiches, and generous entree salads). Their cookies are baked fresh on-site and are amazing!

Orders are placed up front and delivered table side, rather than a standard waiter style restaurant. Food is made to order and is always quick. Also, they do not have a deep fryer, so children's options will be off the list of healthier real food without the option of fries & chicken fingers (they make an awesome grilled cheese for the young and young at heart).

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1  Thank jb008m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

They offer super yummy specialty coffees that have you wishing for more once you reach your last drop. The food is great- from salads to clubs and wraps and panini's..you name it- they have it. Great atmosphere.

Thank Marissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2013

Wonderful homemade soup and grilled sandwich. Reasonably priced. Good choices. The desserts looked wonderful but we did not indulge. Great cup of coffee.

Thank 4travelmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2013

Cole and Parks is an alternative to Starbucks and other such coffee/sandwich shops. It's located in a remodeled old home just off the NY Thruway at exit 45 Victor/Rochester. We like their baked goods and specialty coffees. Their breakfast wraps, etc, are done with a lot more flair and taste than your donut shop would do. But the facts (a) that it is so conveniently located and (b) that it has a drive-through window makes one believe one could grab something quick while on a road trip. This is not the case. The most recent time, we simply ordered a latte, regular coffee, and two pre-made pastries, and we waited at the drive-through for around 10 minutes. This is quite typical. For eating in, however, the atmosphere is very nice, the rooms are well-decorated. There is even some outdoor porch seating when the weather permits.

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Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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