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“Outstanding, First Class and simply Brilliant in every way!”

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Kempinski Hotel Soma Bay
Ranked #3 of 11 Hotels in Soma Bay
Certificate of Excellence
London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Outstanding, First Class and simply Brilliant in every way!”
Reviewed 20 January 2014

Kempinski is a big name in the hotel industry and expectations are normally very high, but with no doubt this hotel far exceeded my expectations in every way!
I arrived here for the first time following recommendations from friends with my husband and two daughters and I was impressed, from the staff at front desk to the management and chefs. They were offering excellent customer service and making sure that our stay was to our satisfaction. Its rare within the hotel industry at a global level to have rooms with all the luxuries that would make your stay extra special. The choice of food was superb and exquisitely presented. A special mention goes to Chef Mohamed and Chef Tareq for making our breakfast and dinner so tasty and enjoyable.
If you want to spend New years Eve there, then I highly recommend it to experience the magnificent display and art work of desserts and the made to order pick of the day fish station, that was available every night during our stay at the hotel.
The rooms are spacious, clean and well maintined. Kids enjoyed the lazy river and the heated pool. The beach was clean and spacious. The view of the sunset at the beach is picturesque. So we would go down the beach every day just to watch the sun setting behind the mountains.

For making our stay really special I would like to thank Mr Sameh and Mr Maged for their hospitality and for making our first experience at the hotel brilliant. I would also like to thank Mr Mohamed Adel at front desk for ensuring that our stay was enjoyable and was paying attention to small details!

I am planning to go back again with friends and family to stay at the hotel in April and I am really looking forward to it already!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fay-BBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganchev, General Manager at Kempinski Hotel Soma Bay, responded to this review, 10 March 2014
Dear ay-BBC,

Knowing that your stay with us was simply Brilliant in every way is a great compliment to us.

Your appreciation to our chefs and front office colleagues was communicated to them. In fact it is our staff that makes the difference in our hotel, making each stay a personalized and special one for our esteemed guests.

We are looking forward to welcome all of you again in April.

Kind regards,

George Ganchev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (155)
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English first
Bern, Switzerland
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 January 2014

We spent three nights here at the end of our recent stay in Egypt. We wish we had stayed longer, the hotel was first class in every way. Excellent food, excellent service, excellent facilities etc. I personally could not fault this hotel. Highly recommended.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganchev, General Manager at Kempinski Hotel Soma Bay, responded to this review, 18 January 2014
Dear Mr. George K,

we are very excited to read your great comment! First Class award from you including your recommendation is a honor to us!

We wish to see you back again, hopefully longer than three nights!

Warm regards

George Ganchev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utrecht, The Netherlands
Level Contributor
140 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 14 December 2013

Arrived here for the first time, I was impressed. A very nice resort and staff indeed. A magnificant pool and lazy river design, and a superb breakfast buffet such a like I never have seen before. Also the gardens and room are very well maintained. Will be back in a warmer climate for sure.

However, there where also some things which should be improved or changed.. especially because all other (not mentioned things) are fantastic. The Spa looked if it was out of service. It was very clean, but you saw a reception, which isn't used, and the water in the pool or jakuzi are way to cold. The fitness room was good, and the trainer was fantastic (a professional kick boxer from Ismalia) But for my self I think, because you got a large Spa outside the hotel, the one in the hotel self is not an point of interest anymore. Also before you arrive in Soma Bay, you have to pass some security points, which is okay, but the last one at the hotel is really annoying. For myself who was going up and down to Hurghada every night by the same taxi, they really want to know all about you and the taxi, like phone number, name, roomnumber, what you come do etcetera. And for 3 days they where quite rude about this. So when I refused to give them more details, they started to give a lot of hassle to the poor taxi driver, which was not to blame for anything. Security is always important ofcource... but it can be in a polite and guest friendly way.

Room Tip: I liked room 4101, close to all amenities
See more room tips
  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Alex-EG-NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganchev, General Manager at Kempinski Hotel Soma Bay, responded to this review, 18 December 2013
Dear Luxor,

Thank you for taking the time to evaluate our hotel.
It is great to hear that you had a magnificent stay with us!

We regret that you were annoyed by our daily security checks.
We would like to assure you, that we will enhance the training program of our security guards,
because safety and security, provided by high service standards for our guests, are high priority for the management.

Best regards

George Ganchev
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
1 review
Reviewed 13 December 2013

We spent 5 amazing nights at kempinski soma bay hotel and we were not disappointed. Everything at this hotel goes like clockwise. the restaurants are very good, the rooms are luxuries with many facilites.

The staff are more than helpful in all meanings.The hotel is not very busy at the moments so this is an excellent time to go. I do recommend it.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alberto h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganchev, General Manager at Kempinski Hotel Soma Bay, responded to this review, 18 December 2013
Dear Alberto H,

Thanks a lot for your positive guest comment and the recommendation!
We are happy to hear you enjoyed your stay in all belongings.

Warm regards from Soma Bay

George Ganchev
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gent
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 December 2013

Stayed there in Juni 2013. Excellent food, very friendly staff, quiet atmosphere. The room was spacious, very clean. The water is complimentary, which is good in summer :-) The only disadvantage was the so-called "town", which is in fact just a couple of empty buildings.

Stayed June 2013, travelled as a couple
Helpful?
Thank -Miki-001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganchev, General Manager at Kempinski Hotel Soma Bay, responded to this review, 18 December 2013
Dear Miki,

Thank you for your kind feedback.
We are happy that you have enjoyed the magician of food, which was presented by our culinary team.

With town you probably describe the Marina, which is until now not completely finalized yet due to the situation in the country and the missing guest arrivals.

We hope to see you back again at our property.

Best regards

George Ganchev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandvig, Bornholm
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 7 December 2013 via mobile

This place has it all: great service all around, friendly and helpfull staff and the Best location for relaxing in the Sun.The hotel is huge, and the grounds are beautiful and Well kept. The things we enjoyed the most was swimming in Lazy River, our great breakfast at The View and the perfect dinners we had at the Bamboo Shoot Restaurant. We had the most relaxing time at the Beach too. There are lots of activities during the Day, of You feel like it. At night there is not so much to do, but it was great for us, since we were there to relax and enjoy the Sun and the sea.
We Will absolutely return for another visit.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank RieHSandvig_Bornholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganchev, General Manager at Kempinski Hotel Soma Bay, responded to this review, 18 December 2013
Dear Rieh Sandvig,

You are right, Soma Bay is truly a place to relax and forget about the daily work life.
The Lazy River is absolutely our highlight of the whole property and makes swimming exercises to a special one.

We are looking forward for your next visit!

Warm regards from Soma Bay

George Ganchev
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 December 2013

I rarely write reviews unless I'm impressed. I'm writing this review during my stay and while I'm sitting in my room terrace overlooking the elegant hotel ground enjoying the majestic beach the pleasant breeze.

Being a seasoned traveler with a picky taste, I typically chose my stays very carefully and I stick to JW Marriott level and sophistication, particularly when I stay overseas.. Definitely this is one of the stays that stands out..

HOTEL STAFF is empowered to make your stay and experience unforgettable.. They go out of their way to make sure that happens.. Reception, Chefs, Recreation and kids club staff, to name a few, are all very welcoming and polite.

Facilities, amenities and services are all sharp! Several pools, spas, world class health club all at your service. Rooms are spacious and spotless and you feel the sense privacy where ever you are in this hotel.

I diffidently recommend and I will be coming back many times..

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WaelA_000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganchev, General Manager at Kempinski Hotel Soma Bay, responded to this review, 18 December 2013
Dear WaelA,

Wow!
Thanks a billion for this great feedback!
It makes us proud to receive such outstanding evaluations.
Our staff is indeed the heart of our hotel who are making every single stay to a special one.

We have loved to read your comment and cannot stop repeating to read it!

Wishing to welcoming you back soon!

Best regards

George Ganchev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kempinski Hotel Soma Bay

Property: Kempinski Hotel Soma Bay
Address: PO Box 15, Soma Bay 84711, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > Soma Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Soma Bay
#1 Romantic Hotel in Soma Bay
#2 Luxury Hotel in Soma Bay
#2 On the Beach Hotel in Soma Bay
#2 Spa Hotel in Soma Bay
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Kempinski Hotel Soma Bay 5*
Number of rooms: 325
Official Description (provided by the hotel):
Be enchanted by this striking resort destination on the Egyptian shores of the Red Sea, an idyllic leisure retreat blessed with more 7000sqm of picturesque landscape of pools, lazy river, waterfalls and lagoons, flowing down to an immaculate 400m sandy beach. Inspired by the mystique and nobility of the ancient Moorish fortresses, the ultimately luxurious hotel features 325 elegantly-appointed rooms and suites, ranging mostly from 39sqm/42sqm to 185sqm, mixing contemporary decor and European flair, with warm Egyptian hospitality and attention to detail. A host of deluxe leisure arrays and inspiring culinary choices harmonize your refined stay. The accommodation at Kempinski Hotel Soma Bay captures the nostalgic elegance of an age where quality and care were a way of life. Indulge in an upgrade with any of our unique and generously spacious suites dotted by unmatched views of the Resort and the Red Sea. Explore an abundance of unparalleled choice enhanced by seamless amenities, direct access to the Laguna Club Lounge while enjoying flawless services and inspirational settings. 22 Junior Suites, 10 Deluxe Suites and 2 Presidential Suites are all confirming the luxe-appeal of Kempinski Hotel Soma Bay. A host of deluxe leisure arrays and inspiring culinary choices harmonize your refined stay. Kempinski Hotel Soma Bay is the ideal location for family holiday, honeymooners, incentive program for companies and definitely a heaven for golf players. A charming KIMO kid's club is operating daily from 9am to 6pm with lots of exciting activities under the supervision of a professional attendant. A voyage of epicurean and entertainment pleasures beckons at Kempinski Hotel Soma Bay restaurants and lounge. Assuage your palate with luscious and idyllic ethos from around Asia at Bamboo Shoot or authentic international treats at The View, the hotel's main restaurant with inspiring views. Dine at "The View" restaurant or on its inspiring terrace with stunning sceneries of the Red Sea while enjoying a tantalizing gastronomical treat as you savor the unique signature dish, artistically created by our creative chefs. It is juicy, tender and sensually intrigues your taste buds, guaranteeing a wonderful culinary experience. Indulge in a timeless tasty culinary at Al Mar from noon till sunset in a serene setting. Savor premium light meals at the enjoyable Beachcomber. Revel in the epitome of luxury at Sultan Bar with high-end cocktails and heart thumping entertainment. Kempinski Hotel Soma Bay is definitely a heaven for golf players. Being part of Soma Bay luxury destination, the Hotel guests have access to the spectacular "The Cascades Championship Golf Course". If you're feeling inspired to get fit and try a new sport this summer, head to the luxurious Kempinski Hotel Soma Bay on Egypt's Red Sea and try out a complimentary introductory session of various leisure and sports activities including diving, snorkeling with a guide, windsurfing, kite surfing, catamaran, golf, beach tennis and volley ball... These are some of the leisure excitements waiting for you to explore in your next holiday. ... more   less 
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Also Known As:
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