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“Mr Hollins ( Manchester) Jewel on the Red Sea”

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Kempinski Hotel Soma Bay
Ranked #3 of 11 Hotels in Soma Bay
Certificate of Excellence
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Mr Hollins ( Manchester) Jewel on the Red Sea”
Reviewed 20 May 2014

Just returned from another Great 2 weeks stay at The Kempinski Hotel Soma bay Egypt.This is our 4th stay and can't recomend it enough.Food excellent, staff & Managment could not do enough for you, nothing was too much trouble they really look after you , a great holiday will be going back in September. ( "CAN'T WAIT") please do not be worried about problems you read in the papers, there are none. These are the best beaches in Egypt.We have been going to Egypt for over 16years now go and try The Kempinski you will not be disappointed.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank Colin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganchev, General Manager at Kempinski Hotel Soma Bay, responded to this review, 25 May 2014
Dear Colin,

Thank you for staying with us for the 4th time, our loyal repeater guests are adding a great value to our hotel.
We also can’t wait for your next visit in September, therefore we are looking forward to welcome you for the 5th time to enjoy another great holiday at the “Jewel on the Red Sea”.

Greetings from Soma Bay,

George Ganchev
General Manager
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  • Sleep Quality
  • Location
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (155)
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egypt
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 May 2014

Have just returned from 6 days at Kempinski with my family, loved every bit of it! Its a wonderful relaxing atmosphere. The staff are welcoming and friendly starting from the reception, to geach boys, to waiters are with a lovely smile( they are friendlier to non-Egyptians though). The public areas are beautiful and very well kept, re eption impressivel rhe beach is the best Ive been to worldwide and the pools are very big and clean. Kids club verynice, my kids loved Verraand Menna. Sultan Bar every night had entertainment for the whole family, we loved its open area, staff there were amazing.
The food was impeccable, breakfast and dinner at the main restaurant was a real 5 stars experience, dinner every day a different buffet and you could always order a lacarte if you need to, but we all found what we wanted and loved it. Lunch at the pool was very good, a little expenssive, but you get what you payfor, its the Kempinski after all!
My room had a beautiful sea view but was a little small. Best hotel bed Ive ever stayed in, super comfortable ( I rarely have good sleep in hotel beds!) Only thing I disliked is the lack of coffee and tea making facilities in the room.
i would def come back very soon.

Room Tip: Sea view is better if you get a top floor (3rd)
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  • Stayed May 2014, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank Basma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganchev, General Manager at Kempinski Hotel Soma Bay, responded to this review, 17 May 2014
Dear Basma,

Thank you for the great review, we are happy to hear that you found your favorite beach holiday resort.
Your compliment about the staff will be shared with the whole team as they are the key of our success.
It is great to hear that your kids enjoyed the kids club activities. Our hotel is famous for being kids and family friendly.
We are also delighted to know that you enjoyed our culinary offer and that you were satisfied with the room and bed quality.
Your suggestion about the tea and coffee making facilities will be forwarded to the management.

We are looking forward to welcome you back soon.

Sunny greetings,

George Ganchev
General Manager
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Bled, Slovenia
Level 6 Contributor
133 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 15 May 2014

Hotel Kempinski in Somma Bay is nice hotel in bay situated nearby the see. The beach is sandy. Sunbeds, cold watter and towells always free of charge. Rooms not too big, but nicelly furnished.
We had room with a sea view and balcony, which was pretty small. The stuff a little slow, but friendly. Specially nice the cook at the breakfast buffet. He even remembers what kind of eggs you eat. The dinner was self service whit a lot of different sorts of cold and hot dishes. Every evening fresh meat and fish from the grill. A large choice of deserts and fruits. Good wines for fair price. I think hotel deserves the second opportunity. We will certainly go back and share our experiences with our friends.

  • Stayed July 2013, travelled with friends
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Helpful?
Thank Lid64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganchev, General Manager at Kempinski Hotel Soma Bay, responded to this review, 17 May 2014
Dear Lid64,

Thank you for taking the time to review our hotel, we are happy to read your positive feedback, and that you are planning to return to us.
It is great that you liked our culinary offer; our live cooking stations are truly a highlight of the breakfast and dinner as well.
We are looking forward to your next visit in Kempinski Hotel Soma Bay.

Warm regards,

George Ganchev
General Manager
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Geneva, Switzerland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 May 2014

I have been staying at the Kempinski Soma Bay for the last 5 years, going 3 to 4 times per year.
even though I have tried other holiday destinations (Maldives, Mauritius, Corsica - to name just few) my preferred choice remains this place.
The service, the architecture of the establishment, the friendly and always smiling staff, the excellent food, beach and sea to rival the Caribbean.
not to forget that you get an excellent value for your money.
I will recommend Kempinski Soma Bay to the most discerning and demanding traveller.
Irina Hartmann

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank irina_hartmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganchev, General Manager at Kempinski Hotel Soma Bay, responded to this review, 17 May 2014
Dear Irina,

Thank you for the great review and your recommendation, we feel proud to get the title “Best place in Egypt Red Sea” from one of our loyal returning guests.
We shared your compliments with the whole team about the excellent service and staff, they were happy to hear that you had another nice vacation with us.

We are looking forward to your soonest return.

Best wishes,

George Ganchev
General Manager
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London, United Kingdom
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 May 2014

The Kempinski in Soma Bay is really the best place to go!

The staff is always helpful, friendly and service-oriented, te rooms are spacious
and the house reef for snorkelling is amazing!

You will enjoy a fantastic stay there.
Start the morning with an omelette from the buffet,
walk to the beach where you get some water and towels from friendly staff.
After the "exhausting" sunbath ans snorkelling, you can relax at the beach bar before having dinner at the main restaurant.

Really everyone we met from the Kempinski Team was superbe! Friendlyness is lived in that house!

The only thing they need to learn is how to say Kempinski ;o)
Agyptians call it "the Kempiniski" which made me smile

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
1 Thank sara g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganchev, General Manager at Kempinski Hotel Soma Bay, responded to this review, 17 May 2014
Dear Sara,

Thank you for taking the time to evaluate our hotel.
Great to hear that you had a fantastic stay in the best place of Soma Bay.
You are absolutely right, our house reefs and the underwater life are truly amazing.

We are looking forward to welcome you again soon in our friendly atmosphere.

Warm regards from Soma Bay,

George Ganchev
General Manager
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Cairo, Egypt
Level 6 Contributor
133 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 18 April 2014 via mobile

Well I planned to spend a nice time with family and as I know (as supposed to be kempinsky is a high category hotel) and iv been a couple of weeks ago in kempinsky bangkok which was wonderful experience for my surprise we never can compare as the other one sure much much better and higher in all aspects .ill start from the minute we stepped into my room which is supposed to be a front sea view room for my surprise I just see rocks and buildings and far far away a glimpse of sea heh !!!so sure I did not like it so the front desk manager and by the way maged is very nice and cooperative and customer care oriented he tried to arrange the room and make it looking better through better cleaning and bringing some extra stuff .but at the end u cant change the hotel so he offered to upgrade us but sure we pay the difference to a suit !!!!and as I was tired and kids wanna go swim we went out for a swim. At sea (beach)u can manage places but on swimming poool it's a bit difficult..any way we finished and went room which was sure much better arraanged an cleaned well ...the 2nd surprise was the quality of the food in the main restaurant its for me as I used to gp to other kempinsky or to some.hig category chains its really not a 5 stars callibar as if u compare to even other kempisky there is big difference. .. the suits are so not attractive even as a view which is strange!!! Any way the positive is that there is some guys like majed who are very cooperative and trying to help.. the negative is to see a kempinsky with such a ... even my pillow case was scattered and I had to change! !!!!.no tooth brushes in rooms no cottonbuds no cotton for ladies make up the carpet is old and the curtain all scattered and damaged and sure its not a 5 stars look.. wish the management in hotel go visit more the rooms and check the details they have...!!!advise if u have kids dont go far from same building (like iv got and be away from room 2304!!)
Again I say the hotel in general is nice sure having one of the best beachs and having a nice pools .but food quality and ladies in black at main restaurant night advise be away from them they are always looking upset !.hehe as they dont even laugh!!well I worte this because im v upset to know that kempinsky can be like that
Again Thanks for maged for he is lovely perosn...and v good manager . Thanks for recpetion they got me a medice at night for child ..and I do appreciate a lot in yerms of srvice u r lovely
.
.

Stayed April 2014, travelled with family
Helpful?
Thank maninblackthe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganchev, General Manager at Kempinski Hotel Soma Bay, responded to this review, 23 April 2014
Dear Maninblackthe1,

Thank you for taking the time to review our hotel.

I am really glad that we have met in person and you were kind enough to give us a detailed feedback about your concerns. All the issues have been addressed to the concerned departments in order to improve our services.
I do believe that you will give us a second chance to experience our excellent service; therefore we are looking forward to welcome you back soon.

Warm regards,

George Ganchev
General Manager
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Pagham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 April 2014

Wonderful hotel, I have been to Egypt over 10 times now and this by far the best hotel I have stayed in also I never normally return to the same place twice but after staying last easter came back again this April .. Everybody was very welcoming and made me feel at home .. The service was fantastic the staff and management couldn't have been more helpful nothing was too much.. I had a lovely room that had a balcony looking over the sea .. The food was excellent , very good room service I got a bit lazy..I hotel is exceptional good value for what you get .. Its the perfect place to relax relaxing in the constant sunny blue skys in the day .. They also have a lovely spa with an open air area to relax after a sauna or steam room if you like a sauna its a very good one nice a hot and a plunge pool.. If you feel a little more energetic I played squash a few times and they have tennis and a good gym .. there is a nice promenade for a stroll or a run which is good towards the end of the day .. Cascades their sister hotel is also worth a visit .. Thanks again to George for all his help .. Hopefully I will return next year..

  • Stayed April 2014, travelled solo
    • Value
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Helpful?
1 Thank Leezyjml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganchev, General Manager at Kempinski Hotel Soma Bay, responded to this review, 23 April 2014
Dear Leezyjml,

Thank you for your great review, we are happy to know that you became one of our repeater guests.

We are pleased that our facilities and activities have ensured a relaxing as well as an energetic holiday. Kempinski Hotel Soma Bay is a good choice for all different types of vacations.

We are looking forward to your next visit in your second home.

My personal sunny greetings from Soma Bay,

George Ganchev
General Manager
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Additional Information about Kempinski Hotel Soma Bay

Property: Kempinski Hotel Soma Bay
Address: PO Box 15, Soma Bay 84711, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > Soma Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Soma Bay
#1 Romantic Hotel in Soma Bay
#2 Spa Hotel in Soma Bay
#2 On the Beach Hotel in Soma Bay
#2 Luxury Hotel in Soma Bay
Price Range (Based on Average Rates): £
Hotel Class:5 star — Kempinski Hotel Soma Bay 5*
Number of rooms: 325
Official Description (provided by the hotel):
Be enchanted by this striking resort destination on the Egyptian shores of the Red Sea, an idyllic leisure retreat blessed with more 7000sqm of picturesque landscape of pools, lazy river, waterfalls and lagoons, flowing down to an immaculate 400m sandy beach. Inspired by the mystique and nobility of the ancient Moorish fortresses, the ultimately luxurious hotel features 325 elegantly-appointed rooms and suites, ranging mostly from 39sqm/42sqm to 185sqm, mixing contemporary decor and European flair, with warm Egyptian hospitality and attention to detail. A host of deluxe leisure arrays and inspiring culinary choices harmonize your refined stay. The accommodation at Kempinski Hotel Soma Bay captures the nostalgic elegance of an age where quality and care were a way of life. Indulge in an upgrade with any of our unique and generously spacious suites dotted by unmatched views of the Resort and the Red Sea. Explore an abundance of unparalleled choice enhanced by seamless amenities, direct access to the Laguna Club Lounge while enjoying flawless services and inspirational settings. 22 Junior Suites, 10 Deluxe Suites and 2 Presidential Suites are all confirming the luxe-appeal of Kempinski Hotel Soma Bay. A host of deluxe leisure arrays and inspiring culinary choices harmonize your refined stay. Kempinski Hotel Soma Bay is the ideal location for family holiday, honeymooners, incentive program for companies and definitely a heaven for golf players. A charming KIMO kid's club is operating daily from 9am to 6pm with lots of exciting activities under the supervision of a professional attendant. A voyage of epicurean and entertainment pleasures beckons at Kempinski Hotel Soma Bay restaurants and lounge. Assuage your palate with luscious and idyllic ethos from around Asia at Bamboo Shoot or authentic international treats at The View, the hotel's main restaurant with inspiring views. Dine at "The View" restaurant or on its inspiring terrace with stunning sceneries of the Red Sea while enjoying a tantalizing gastronomical treat as you savor the unique signature dish, artistically created by our creative chefs. It is juicy, tender and sensually intrigues your taste buds, guaranteeing a wonderful culinary experience. Indulge in a timeless tasty culinary at Al Mar from noon till sunset in a serene setting. Savor premium light meals at the enjoyable Beachcomber. Revel in the epitome of luxury at Sultan Bar with high-end cocktails and heart thumping entertainment. Kempinski Hotel Soma Bay is definitely a heaven for golf players. Being part of Soma Bay luxury destination, the Hotel guests have access to the spectacular "The Cascades Championship Golf Course". If you're feeling inspired to get fit and try a new sport this summer, head to the luxurious Kempinski Hotel Soma Bay on Egypt's Red Sea and try out a complimentary introductory session of various leisure and sports activities including diving, snorkeling with a guide, windsurfing, kite surfing, catamaran, golf, beach tennis and volley ball... These are some of the leisure excitements waiting for you to explore in your next holiday. ... more   less 
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Also Known As:
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