I normally dont write reviews but I feel this trip needs one. The bad experience was almost instant. I booked a king bed and when I arrived it was a double bed. I did the sheet check and the sheets had orange stains all over them. When I went to the desk I was given a new room and the girl seemed uninterested that the sheets were dirty. The new room was dirty particularly the bathroom. The fan was also broke in the bathroom. We went for breakfast this morning the lady who "greeted" us had an attitude.. She brought us to two different dirty tables before she picked one for the bus boy to clean off.. He left water glasses from the previous people and one silverware warp that looked unused but the napkin was clearly dirty. Everything should've been replaced used or not that's disgusting. The topper however is when she brought over my orange juice and there was the biggest milk ring right at the top where you drink. A blind person could've spotted the milk stain. Knowing this was the standard of cleanliness we got up and just left without eating. I paid a lot of money to stay here and wished I booked somewhere else. It gives holiday inn a bad name and i makes me not want to stay with this chain again.
- Official Description (provided by the hotel):
- Life in the Finger Lakes Region couldn't be more diverse. The Holiday Inn Waterloo Finger Lakes Wine Country, is located in the heart of it all with it's central location in the Finger Lakes Region of New York state. Discover the Finger Lakes Wine Trails at the Holiday Inn Waterloo Finger Lakes Wine Country; Relive the Finger Lakes regions rich history that ranges from the Women's Rights Movement to the Erie Canal to the Underground Railroad with the Seward House and Harriet Tubman Home while you stay at the Holiday Inn Finger Lakes Wine Country Waterloo Seneca Falls. The Finger Lakes Region is also rich in the arts with the Smith Opera House, Finger Lakes Performing Arts Center, Merry-Go Round Playhouse and Corning Museum of Glass. The Holiday Inn Waterloo Seneca Falls is in the center of it all! Finger Lakes Shopping starts with the Waterloo Premium Outlets in the Finger Lakes Region. The Holiday Inn Finger Lakes Hotel the closest hotel to Waterloo Premium Outlets. Also close by is Sauder's Amish Farm Market, Finger Lakes Mall, Bass Pro Shops, Carousel Center, Antique Shopping and 89 Traders Village. Holiday Inn Waterloo Finger Lakes Wine Country stands in the center of Finger Lakes Attractions and Festivals, including the Hill Cumorah Pageant and the Sterling Renaissance Festival. Explore the Finger Lakes great outdoors, rich in wildlife and recreation, awe inspiring scenery with hillsides dotted with award winning Finger Lakes wineries while you stay at the Holiday Inn Waterloo Finger Lakes Wine Country. The Finger Lakes Region is yours to discover. We can't wait to welcome you to the Holiday Inn Waterloo Finger Lakes Wine Country! ... more less
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- Also Known As:
- Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
- Waterloo Holiday Inn