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“Very Clean, Friendly, great value”

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Holiday Inn Waterloo-Seneca Falls
Ranked #1 of 2 Hotels in Waterloo
Boston, MA
1 review
“Very Clean, Friendly, great value”
5 of 5 bubbles Reviewed 1 December 2009

I dropped my daughter off at Hobart and William Smith College,and needed a place to stay for one night before I left early in the morning to head home. There are hotels closer to HWS, but they are quite expensive. A quick search led me to the Holiday Inn Waterloo, which was less than 10 minutes away. I arrived very late (after midnight). The person at the desk was very friendly and helpful. He offered me a couple of ideas for an early morning breakfast- the hotel has a restaurant but I was leaving before it opened. So anyway, I checked into the room and was quite impressed, especially for how inexpensive it was. The room was VERY clean, as was the bathroom. The beds have four different types of pillows, which are all labelled so that you know if they are firm, soft, etc. The firm pillow was unbelievably comfortable, as was the bed.
I used the supplied (!) cat5 cable to connect to the internet, connected immediately with no problem. I think they have wireless, but the cable was so easy to use I didn't even check.
Also, I had a bicycle tied (not very securely) to the back of my car. I asked the man at the desk if it would be safe, he advised me that he was sure it would be fine, but just in case to park right in front of the front door, and he would keep an eye on the car overnight. I thought that was an amazing offer, and, sure enough, the bike was still on the car the next morning.
All in all, I would recommend this hotel to anyone, especially if they are looking to get by for alot less money than the downtown Geneva hotels.
Did I mention the candy canes on the pillows?

  • Stayed November 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frayednot23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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365 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
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  • Any
English first
Middletown, ny
1 review
5 of 5 bubbles Reviewed 18 November 2009

This was our first time staying at the Waterloo Holiday Inn in upstate New York. From the moment we checked in, we were treated to a relaxing stay - from the staff at the front desk, to the wait staff at the Heritage Restaurant. The decor was extremely pleasing to the eye. The food was excellent. There are many activities and sights to see in the surrounding area. Also, the free internet was a great amenity. We will definitely stay here again when we travel in this area.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deertrack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 21 October 2009

Stayed on Oct 17-18. Reserved a non smoking one queen bed room, and was placed in a two queen smoking room. The bathroom was ok, except for the tub that was dingy, and the showerhead is coming out of the wall. That was the only downside to the hotel. Other than that, it was a great looking room, with comfortable beds.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank semisocial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hurley, Wisconsin
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 21 October 2009

We found this Hotel in the Finger Lakes region of NY. We were riding 2 bikes to a BMW Rally. The manger & staff went out of their way to accomadate our bikes. Even offered to bring out supplies to let us wash them. Nice Hot tub/Jacuzzi after a cool days ride. Big Rooms.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rockersbmw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leatherstocking Region New York
Level Contributor
202 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 14 October 2009

Stayed on Columbus Day weekend, so hotel was booked up for a wedding and travelers to see the leaves, and wine country. Check-in was pleasant and efficient. Used Free night for room, so we got a double bed room. Refrigerator and microwave included in room. Got a free drink coupon for Priority Club so we visited the pub. Not much action, but looked like it could be a fun place. BT was not very friendly, and he buried himself back into his book after making a Manhattan for me (no cherry) and a Cosmo for the Mrs. We did not eat in the restaurant for dinner or breakfast the next day. See Abigail's review from me if you want a good place to eat.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The-Flying-Circus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, MI
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 8 October 2009

I have travelled to this area for many years to visit family that lives in Waterloo. You don't have many options besided the MicroTel in Waterloo. The Holiday Inn is the perfect summer hotel. They have a very nice outside pool that my kids love. The rooms are dated and average. Noting real special. Just a clean place to stay.

  • Stayed August 2009, travelled with family
    • Cleanliness
    • Service
Helpful?
Thank hootiekjv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 23 September 2009

the first time I got locked out, I should have taken a hint! I have gone thrugh 4 keys, been locked out of the room 3 times and locked out of the hotel twice. Now the toilet won't flush!!!! and its only day one

  • Stayed September 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank softmaple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Waterloo-Seneca Falls

Property: Holiday Inn Waterloo-Seneca Falls
Address: 2468 Mound Rd, NY State Rt. 414, Waterloo, NY 13165
Phone Number:
Region: United States > New York > Finger Lakes > Waterloo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Waterloo
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Waterloo-Seneca Falls 3*
Number of rooms: 147
Official Description (provided by the hotel):
Life in the Finger Lakes Region couldn't be more diverse. The Holiday Inn Waterloo Finger Lakes Wine Country, is located in the heart of it all with it's central location in the Finger Lakes Region of New York state. Discover the Finger Lakes Wine Trails at the Holiday Inn Waterloo Finger Lakes Wine Country; Relive the Finger Lakes regions rich history that ranges from the Women's Rights Movement to the Erie Canal to the Underground Railroad with the Seward House and Harriet Tubman Home while you stay at the Holiday Inn Finger Lakes Wine Country Waterloo Seneca Falls. The Finger Lakes Region is also rich in the arts with the Smith Opera House, Finger Lakes Performing Arts Center, Merry-Go Round Playhouse and Corning Museum of Glass. The Holiday Inn Waterloo Seneca Falls is in the center of it all! Finger Lakes Shopping starts with the Waterloo Premium Outlets in the Finger Lakes Region. The Holiday Inn Finger Lakes Hotel the closest hotel to Waterloo Premium Outlets. Also close by is Sauder's Amish Farm Market, Finger Lakes Mall, Bass Pro Shops, Carousel Center, Antique Shopping and 89 Traders Village. Holiday Inn Waterloo Finger Lakes Wine Country stands in the center of Finger Lakes Attractions and Festivals, including the Hill Cumorah Pageant and the Sterling Renaissance Festival. Explore the Finger Lakes great outdoors, rich in wildlife and recreation, awe inspiring scenery with hillsides dotted with award winning Finger Lakes wineries while you stay at the Holiday Inn Waterloo Finger Lakes Wine Country. The Finger Lakes Region is yours to discover. We can't wait to welcome you to the Holiday Inn Waterloo Finger Lakes Wine Country! ... more   less 
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Also Known As:
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn

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