We stayed at this property from June 14 to June 20, 2011 in room number 1801, which was an ocean view family room. It is a really well located property with value for money. My day of check in was really disappointing as there were wasp outside room, small lizard in the room and AC not working properly and to get all this in order, we struggeled hard till 11 pm and even after that AC was not proper. So a bad start. I objected strongly and after that management/ staff made every effort to make my stay comfortable and enjoyable. The care and consideration I received from the staff after that night washed away my bad memories and now I can recommend this property to my friends also. The Hotel arranged a special lunch also for me and my family to compensate for the same. I really appreciate the efforts made by Ms. Fency to make me and my family enjoy my stay at the the resort .
Rooms are good . I will specially mention about VEDAS- the indian restaurent in which regional Indian food is served with love and care in Pure Silver Thalis, which make you feel royal. We cannot forget, Khushbu, MEM and Mohan ( Chef). The people serving food were also very polite and helpful( sorry I dont remember the names). The other restaurant Sanso was also very good. The house keeping staff specially Indira was very helpful. Sunil( club cart) became very friendly with my kids and my kids enjoyed travelling in his club cart. In all, the experience was really good after the disapoointing first day.
- Official Description (provided by the hotel):
- The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms, 20 Executive rooms with free WiFi and 120 standard rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools including one heated pool, 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more less
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- Also Known As:
- Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
- Intercontinental Hotel Mauritius
- Intercontinental Hotel Balaclava