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“ENJOYED OUR STAY” 5 of 5 bubbles
Review of InterContinental Mauritius Resort Balaclava Fort

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InterContinental Mauritius Resort Balaclava Fort
Ranked #5 of 5 Hotels in Balaclava
New Delhi, India
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“ENJOYED OUR STAY”
5 of 5 bubbles Reviewed 23 June 2011

We stayed at this property from June 14 to June 20, 2011 in room number 1801, which was an ocean view family room. It is a really well located property with value for money. My day of check in was really disappointing as there were wasp outside room, small lizard in the room and AC not working properly and to get all this in order, we struggeled hard till 11 pm and even after that AC was not proper. So a bad start. I objected strongly and after that management/ staff made every effort to make my stay comfortable and enjoyable. The care and consideration I received from the staff after that night washed away my bad memories and now I can recommend this property to my friends also. The Hotel arranged a special lunch also for me and my family to compensate for the same. I really appreciate the efforts made by Ms. Fency to make me and my family enjoy my stay at the the resort .
Rooms are good . I will specially mention about VEDAS- the indian restaurent in which regional Indian food is served with love and care in Pure Silver Thalis, which make you feel royal. We cannot forget, Khushbu, MEM and Mohan ( Chef). The people serving food were also very polite and helpful( sorry I dont remember the names). The other restaurant Sanso was also very good. The house keeping staff specially Indira was very helpful. Sunil( club cart) became very friendly with my kids and my kids enjoyed travelling in his club cart. In all, the experience was really good after the disapoointing first day.

Room Tip: ground floor near the boat house.
See more room tips
  • Stayed June 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank SanjayAgg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (506)
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English first
London, United Kingdom
1 review
4 of 5 bubbles Reviewed 22 June 2011

very very beautiful place feel like in paradise.

good food specially at noble house.

all professional people specially at the concierge always ready to help'kevin'

we want come back asap

  • Stayed June 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank devina_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi
Level Contributor
194 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 16 June 2011

Stayed on family vacation for 4 nights in a 2 bedroom family suite. The resort is located in the Northern part of Mauritius on Balaclava beach, which is a protected marine reserve. The check in was fast. We arrived from our early morning flight from India and the hotel obliged us with an early check in. The suite was spacious with all amenities and the rooms directly opened into the lawns with the beach in front. The breakfast the Segala was elaborate but it lacked options for pure/ strict vegetarians. The Dinner at beach on friday was also an experience in itself. Hotel is having two pools out of which is temperature controlled. Ride on glass bottom boat is must do and the kayaking is an experience, both the activities are free for hotel guest, however the ride on glass bottom boat is to be booked in advance to avoid dis-appointment.
Only negative being the taxi counter at the hotel. return ride to Port Louis, which is about 10 Kms costs about MUR 2000 which is very expensive, hence, for going out from hotel either you are dependent on tour operators, who take you to lousy destinations for shopping with hefty/ unimaginable mark ups or totally on the mercy of hotel taxi cartel.

  • Stayed June 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Amit_Mittal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
india
Level Contributor
137 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 15 June 2011

Overall the hotel is of good value for money.It offers good interpersonal relationship with friendly and polite staff always willing to help.The services provided by the hotel is good except the service of getting your luggage into the room.You have to literally be after them to get your luggage!The rooms were spacious and well maintained.In the family room a different bedroom was there for the children with a huge plasma TV in every room including a small TV in the bathroom also!
The location is very beautiful as the hotel faces the sea. All amenities in the hotel were excellent with good food too!

  • Stayed May 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ardeshir46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indore, India
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 12 June 2011

We were there for our honeymoon!! Eight wonderful days.
The place is just perfect..Awesome beach, spacious yet cosy room, breath taking view of the sea..Exactly or even better than what we had seen in the pictures online.
Food is nothing great…its just about ok. If you like pasta, pizza, noodles then you should be fine. Breakfast has good variety but the birds eating out of the serving counters were a major problem. A lot of very great activities happen around the dinner time in the hotel. As part of our honeymoon package we were to dine on the beach..ohhhh the view was amazing and romantic but the food was disgusting..!!
The hotel has good water sports facilities. But yes you need to book every activity in advance.
Tip one: u want a local mobile sim card then do not take it from the hotel people…go get one from the market on your own…it will be half the price.
Tip two: booking our personal cab for all the transfers and the sight seeing made everything so so much better…May be a little expensive but absolutely worth every penny.
Tip three: do not miss quad biking when in Mauritius:))
We would recommend the hotel for the beach and amazing view and wonderful rooms and a perfect honeymoon !!!

  • Stayed December 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank samsanch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 8 June 2011

We went there for honeymoon in June2010. The hotel is situated at a very scenic location. The hotel is amazingly spacious and very well developed. Had a room with a beach view. Hotel staff were very courteous with an amazing level of hospitality. The view along the beach was magnificent with a lot of facilities thrown in. It included breakfast at the buffet restaurant and dinner at the specialty restaurant. The food was amazing all the time at every restaurant. We also had in our package a dinner by the beach. The view, ambiance everything was awesome. Also used the spa service. Everywhere, service was excellent and staff were helpful all the time. Plus the awesome Mauritius weather added up. Thanks InterContinental, for making our stay a really pleasant one!!!

  • Stayed July 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank VipulG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 June 2011

Hii.. Well this is our(wife and i) first visit to this small island in the Indian Ocean; A real paradise. We stayed at the Intercontinental Mauritius. At first we were a bit choosy about what hotel to stay but trip advisor helped a lot and we were not disappointed.
This hotel is really in an awesome location with a very big lobby facing the sea.. really impressive. Checking was kind of rapid but the amazing part was the room.. All their rooms have sea view..lovely just like we saw on pictures.
We stayed for 1 week and loved everything with this hotel and the people. Everyone was very polite, helpful and always showed a smile which was amazing.
I want to single out 2 persons who i think are real gems to this hotel.
First, the resort manager (Nico) who is doing a fantastic job..It might be kind of hard for a resort manager to come and interact with guests everyday but this guy does it best. We saw him nearly everyday in the lobby area keeping in touch with guests.
Secondly, Roopesh (The yoga instructor guy), me and my wife will never forget him... went to his yoga sessions in the morning and feels so good the whole day. And also he helped me a lot with my leg with his yoga techniques and reiki touches..He is a professional at what he does. My wife even ask him a few yoga tricks to do when back home and he accepted to help us. Not only that he is also a very good musician.
Well i just wanted to singled out these 2 guys who really impressed us.
The restaurants were very good specially Segala.
It's just that we loved everything during our stay and we would like to thank everyone who made our stay memorable.
Keep on the good work.
Planning to come soon for another stay.

  • Stayed May 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental Mauritius Resort Balaclava Fort

Property: InterContinental Mauritius Resort Balaclava Fort
Address: Balaclava Fort, Coastal Rd, Balaclava, Mauritius
Phone Number:
Region: Mauritius > Pamplemousses District > Balaclava
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Balaclava
#4 Romantic Hotel in Balaclava
#5 On the Beach Hotel in Balaclava
#5 Luxury Hotel in Balaclava
#5 Spa Hotel in Balaclava
Price Range (Based on Average Rates): £££
Hotel Class:5 star — InterContinental Mauritius Resort Balaclava Fort 5*
Number of rooms: 210
Official Description (provided by the hotel):
The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms, 20 Executive rooms with free WiFi and 120 standard rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools including one heated pool, 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more   less 
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Also Known As:
Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
Intercontinental Hotel Mauritius
Intercontinental Hotel Balaclava

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