Had amazing 7 days. The hotel was awesome, the facilities, the restaurants, the ambiance, the food spread, everything much better than expectation. They also organized events like bollywood night, fashion show, cocktail evening and candle light dinners. Couldn't have asked for a better honeymoon!!!
But... there were hiccups which cannot be tolerated for a 4.5 star hotel. We didn't get hot water the day we reached. We called the service guy and he wasted gallons and gallons of water to get us some hot water.
We saw 2 cockroaches in our room on the third night and they were big. During, my honeymoon I am running after cockroaches so that they do not bother us for rest of the night.
There was problem with the power in the room more than couple of times. And on the fourth night we stayed more than half an hour in dark and without AC, it was so suffocating and the technician didn't arrive immediately even after multiple calls. NOT ACCEPTABLE!
- Official Description (provided by the hotel):
- The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms and 140 Deluxe rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools ( all heated in winter ), 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more less
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- Also Known As:
- Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
- Intercontinental Hotel Mauritius
- Intercontinental Hotel Balaclava