Dear Mr Arnaud,
From the bottom of our hearts myself and my partner would like to Thank you for everything you did for us during our stay,
All the Staff & Team at Intercontinental Mauritius made our holiday the most amazing experience for us and created memories that we will keep with us forever.
From the moment we arrived at your beautiful hotel we were absolutely amazed with the beauty of not only the hotel, the scenery but also the genuineness from all the staff we encountered.
Mr Cedric was the first to greet us and I can honestly say I have never met such an amazing staff member at any hotel we have ever stayed at, we were almost in tears of happiness when he was showing us around the ‘Presidential Suite’..
From the moment we walked into the suite we were overwhelmed with how perfect every little detail of the room was. My partner was particularly chuffed with the welcome note on our tv’s.
After showing us the entry/lounge downstairs we proceeded upstairs to the Bedroom where we were greeted with two beautiful swans on the bed with flower petals. Breathtaking.
Mr Cedric then proceeded to show us the balcony which overlooked the bay and hotel grounds, then the bathroom with the awesome bath, we couldn’t believe how beautiful this room was, we felt like royalty!,
When we said we couldn’t believe the room was ours to stay in he replied “you haven’t seen anything yet”, and he was absolutely right we hadn’t seen anything yet!
He then proceeded to show us the balcony number 3! Which included our own private terrace complete with our own outdoor Jacuzzi!. We couldn’t wait to relax in it.
Mr Cedric was an outstanding staff member and He was always there for us whenever we needed information or had a question to ask, he helped us with absolute professionalism and courtesy, and definitely one of the reasons we will be coming back.
How can I forget Mr Jay, Mr Jay was absolutely amazing and gave us that 5* experience we were hoping for.
From the moment we saw the swans on our bed we knew we were going to have an outstanding holiday staying at your hotel.
Every afternoon from leaving the hotel we were greeted back to where we felt at home not only with an immaculately clean room but also with a beautiful creative romantic bed layout, Night 1#- Swans, Night 2# Elephants, Night 3# Rabbits, and on the last night we were greeted with the most romantic bed layout yet, a beautiful love heart shaped flower arrangement and a lovely little note Mr. Jay wrote us. Hopefully upon our return Mr Jay will be looking after us again.
Mr Esnault you have a very dedicated team who all helped us out during our stay,
From Mr Cedric to Mr Jay, the staff at the concierge desk, all the staff who greeted us in the hallways, all the staff at the restaurants, the boatshed staff who took us on a awesome glass bottom boat ride, the waiters who kept our drinks flowing while we were relaxing on the beach or in the pools, we will definitely be coming back.
You all made us feel at home and made our 8Year anniversary holiday one we will remember always.
A thousand Thankyou’s!(Also we got engaged during out stay, my partner proposed on the beach next to segala :) most romantic beach proposal :) ) so we will remember your hotel forever.
We look forward to saving for our next holiday and staying at your hotel.
- Official Description (provided by the hotel):
- The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms, 20 Executive rooms with free WiFi and 120 standard rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools including one heated pool, 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelbag, Holiday Gems, TravelUp, Hotels.com, Odigeo, Agoda and Southall Travel so you can book your InterContinental Mauritius Resort Balaclava Fort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
- Intercontinental Hotel Mauritius
- Intercontinental Hotel Balaclava