Reception upon arrival: GREAT! Room: reasonable, with jacuzzi outside but visible wear on walls, lamps, toilet etc.. Garden: very well maintained and huge, nice for an evening stroll. Breakfast buffet: good with lots of choice. Restaurants: Vega; excellent food and friendly service, Segala; we had a very bad experience but after complaining had an excellent meal on the beach as compensation, Asian buffet; hotel food. Employees; mostly friendly but very inefficient , except the girl at our reception, in visibly old, sometimes torn and stained uniforms. Pool bar; fast and good service. Pools; OK but very shallow, safe for children though. Beach; artificial but nice, no real swimming possible due to rocks underwater.
Birds and flies are everywhere, thanks to the open way of building the hall and restaurants.
Conclusion: this resort is very nice for a short stay, although way too expensive for what you get.
The resort is in desperate need of an overhaul, paint, uniforms of staff, lamps etc.
- Official Description (provided by the hotel):
- The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms and 140 Deluxe rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools ( all heated in winter ), 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more less
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- Also Known As:
- Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
- Intercontinental Hotel Mauritius
- Intercontinental Hotel Balaclava