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“Excellent family get away ”

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InterContinental Mauritius Resort Balaclava Fort
Ranked #5 of 6 Hotels in Balaclava
Certificate of Excellence
Level 5 Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Excellent family get away ”
Reviewed 3 July 2014 via mobile

Excellent place to enjoy with family. Nice variety of vegetarian food. Courteous staff. Only disappointed by coco bar staff attitude, they were really rude and raw in behaviour, specially to the children.

Stayed June 2014, travelled with family
Helpful?
2 Thank KAMAL K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri B, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review, 7 July 2014
Dear Kamal,
thanks a lot for your feedback, Glad to hear that you enjoyed your family vacation with us. Will personally brief manager of CocoBar on your comment.
Yours sincerely
Jiri Benes, Director of Marketing&Sales
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2,722 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (529)
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Mumbai (Bombay), India
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 July 2014

Amazing Experience. Very very friendly staff and no way feels like we are in a different country. Room quality was good. I liked the food Multiple restaurants loads of options. No negatives. You dont feel liked going out. Good water sports activities. Try learning snorkeling from the day you arrived. Overall excellent experience as per its budget.

Room Tip: Ground Floor Rooms are nice.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Yatinkumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri B, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review, 7 July 2014
Dear Yatinkumar, thank you very much for your review and as you said Excellent Experience.
Jiri Benes, Director of Marketing & Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southend-on-Sea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

I've never written a review on here before but we have just returned from such a fantastic holiday at the Intercontinental that I felt it would be unfair not to.
There were 11 of us staying at the hotel for my wedding and I have to say that from the moment we stepped into the hotel the staff couldn't be more helpful and attentive.
The reception was amazing, with fantastic views.

We were lucky enough to get upgraded twice, the Jacuzzi room was lovely, but the presidential suite - WOW! would highly recommend staying here if the budget allows.
The food was great, we ate in all of the restaurants during our stay and each one offered a wide range of foods that catered for all in our party, veggies and 18 month old included. Yes there were a few birds flying around but it didn't bother us in the slightest, you are in a tropical country after all so some element of nature/wildlife is to be expected!

The beach was lovely and quiet and there was never an issue getting sunbeds despite there being 11 of us.

The wedding day itself was utterly amazing, I would highly recommend this as a wedding venue - the staff were amazing and the setting couldn't have been more perfect.

I have to say that I read a lot of reviews on here before we came and was slightly worried - but don't be, I honestly don't know where these people holidayed but it certainly wasn't here.

Special thanks to Jean Pierre, Jonathan, Juan, Marie-Louise, Manoj, Yannick, and all of the staff that looked after us.

Needless to say we are looking at returning at some point in the future.

Room Tip: If you can get the presidential suite - do! its worth it.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri B, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review, 1 July 2014
Dear Stephanie, what a compliment :-)
We are glad to hear that we made your stay so amazing. I know how important was that week for all of you and we are proud to be a piece of puzzle which make it work and time to be remembered.
Hope to be able to see you again sometime in future.

Jiri Benes, Director of Marketing & Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

Having never visited Mauritius we were unsure of what to expect. This hotel was everything and more and would not hesitate in returning.

The hotel is vast but all the staff are hugely friendly and attentive. The service provided was the best we have experienced for sometime, and ranged from the bar staff to the receptionist, to even the water ski instructor...

The 4 restaurants help to add a fantastic variety and you will never become bored of the cuisine.

A hotel I would truly recommend.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matthew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri B, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review, 1 July 2014
Dear Matthew, we are proud to hear that you enjoyed your recent stay at InterContinental resort Mauritius. Very happy to hear your positive feedback mainly on our staff attentive service and our food & beverage product, which I am very proud off.

Looking forward to welcome you back soon
Jiri Benes, Director of Marketing & Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton keynes
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2014 via mobile

Fabulous holiday at the Intercontinental Hotel in Mauritius. Lovely room by the beach and great staff, particularly Olivier in the gym, the concierge and all the staff at the Segala restaurant for their delicious food and supply of drinks to the beach.

Stayed June 2014
Helpful?
2 Thank 19Jules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri B, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review, 1 July 2014
Dear valued guest, we are proud to hear that you enjoyed your recent stay at InterContinental resort Mauritius.
Looking forward to welcome you back soon
Jiri Benes, Director of Marketing & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericton, Canada
Level 5 Contributor
76 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 June 2014 via mobile

I enjoyed 5 days at the Intercontinental Balaclava. A special and great place. Everything was perfect - great rooms, fabulous staff, great resort. Only issue might be inability to swim in the oceanfront due to heavy surf. My experience was fantastic. Looking forward to a return

Stayed June 2014, travelled on business
Helpful?
2 Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri B, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review, 1 July 2014
Dear Paul, we are proud to hear that you enjoyed your recent stay at InterContinental resort Mauritius.
Looking forward to welcome you back soon
Jiri Benes, Director of Marketing & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level 6 Contributor
144 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 26 June 2014

Our second visit to this lovely and well managed hotel. Last year our visit was marred by a medical problem, so we returned to complete the holiday we never had.

Again the staff at all levels were superb and welcomed us back as old friends. The food and accommodation was as splendid as ever and we can't but help in recommending the Intercontinental to all who visit Mauritius.

Room Tip: Older people may wish to choose a ground floor room if stairs are a problem
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Morton J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jiri B, Director of Sales at InterContinental Mauritius Resort Balaclava Fort, responded to this review, 27 June 2014
Dear valued guest, thanks a lot for your time to share with us your recent experience.
Happy to hear that your second visit went so well and your are feeling well now.
Looking forward to welcome you back to InterContinental resort Mauritius or any of our sister hotels round the world.
Yours sincerely
Jiri Benes, Director of Marketing & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Mauritius Resort Balaclava Fort

Property: InterContinental Mauritius Resort Balaclava Fort
Address: Balaclava Fort, Coastal Rd, Balaclava, Mauritius
Phone Number:
Region: Mauritius > Pamplemousses District > Balaclava
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Balaclava
#4 Family Hotel in Balaclava
#5 Luxury Hotel in Balaclava
#5 On the Beach Hotel in Balaclava
#5 Spa Hotel in Balaclava
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Mauritius Resort Balaclava Fort 5*
Number of rooms: 210
Official Description (provided by the hotel):
The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms and 140 Deluxe rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools ( all heated in winter ), 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more   less 
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Also Known As:
Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
Intercontinental Hotel Mauritius
Intercontinental Hotel Balaclava

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