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“Our stay at Angsana (3 March 2012)”

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Angsana Balaclava Mauritius
Ranked #1 of 6 Hotels in Balaclava
Certificate of Excellence
Mauritius
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Our stay at Angsana (3 March 2012)”
Reviewed 5 March 2012

My wife and I spent the week end at the beach suite and we were so delighted. We were right on the beach with a stunning sea view during sunset while relaxing in the private pool. The huge bath tub made of rock is like a piece of art in the bathroom. What a pleasure!
The friendliness and professionalism of the hotel staff is remarkable and we also enjoyed the huge variety of food served during breakfast and supper. Bravo to the chef!
Thanks again for making our stay so enjoyable.
i would highly recommend this hotel to anyone who wish to have a pleasant stay in Mauritius

  • Stayed March 2012, travelled with family
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Helpful?
3 Thank hleung888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Location
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English first
Maunaloa, Hawaii
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 March 2012

The chef is unique and so creatif don't change it so nice to eat good food........Preetham is the best for cappuccino and welcome the guest you can see he s got a lot of experience best VIP cappuccino.......for the spa treatments are amazing and staff so welcoming never forget the experience.....Mr Lipkin like talking with guest and makes you feel at home he is so nice person and give positive atmosphere al around him good job stay like that.....

Room Tip: I like the room with the private pool it s so private and beautiful. Spacious and tastily design.
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  • Stayed January 2012, travelled with family
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Helpful?
4 Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancashire, United Kingdom
Level 6 Contributor
301 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed 4 March 2012

From our arrival at the Hotel entrance of the Angsana Balaclava, our perfect holiday began.
Our garden suite, which had also a sea view, was something to behold. Modern, upmarket furnishings, spotlessly clean, with attention to detail evident at every turn. The king size bed just guaranteed a perfect nights sleep. Even down to the daily fresh fruit in the room and fresh flowers, set out on the bed.
The two pools, one fresh water, in a garden setting with lots of day beds for relaxing in the shade. The other pool with a sandy edge, with salt purification, which leaves your skin feeling so soft, are all set out with rolled up soft towels, supervised by the pool and beach attendant Brian.
We really looked forward to go to the restaurant. The Highly trained, inspirational chefs, produce a daily menu which caters very well for all the differing nationalities, with excellently presented and stunningly delicious food. The lunch cafe, has seating both on the sand, or set out in shallow water.
The beach facilities are situated on a perfectly manicured private beach, with caring trained staff to assist and teach the use of the various, mostly free, water sport facilities.
All this said about a very beautiful, tranquil, hotel, set in stunning scenery, is nothing without the staff, who deliver perfection!
How may hotels have you been to where the General Manager, Ruud and his Assistant Man. Khamiesh goes out of their way to solicit your opinions. Preetum, Restrurant Manager, delivers such a delightful, calm, well run, professional, personal service, right down to greeting you by name, as do almost all the other staff. Ramesh also exceptionally worthy of praise. We could go on almost about every staff member, as this is the work ethic that they all go by.
Our very grateful thanks, for making our stay in Mauitius just exceptional.
As well as 5 stars, it merits our 4 P's....Peaceful, Pampered, Perfect and Professional !!!
Alan and Sheila Huxley.

Room Tip: Beach suites have individual jaccuzzi and pool set right on the beach!!! Garden suites have pool...
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  • Stayed February 2012, travelled as a couple
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Helpful?
4 Thank newpacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruud H, General Manager at Angsana Balaclava Mauritius, responded to this review, 13 March 2012
Dear Mr. and Mrs. Huxley,


Thank you for choosing our resort for your recent holiday and for taking the time to share such wonderful comments. I am delighted to learn that you were able to have a relaxing and enjoyable stay with us and that you found Angsana Balaclava to be exceptional overall.

We are very pleased to read your positive comments about our comfortable guest rooms, delicious presented food in the restaurants and personal services.

Your kind comments about our team members have been communicated to them, which will serve as an added inspiration to consistently maintain the high standards you have experienced, and which are one of the trademarks of our brand. They are very happy to know that their services provided are indeed appreciated.

As an exclusive intimate boutique resort, Angsana Balaclava places an emphasis on the attention to details and it is fantastic to read that you felt the personal touch from our various departments. We would like to thank you once again for your comments as these will truly help us to monitor, and improve even further our Angsana services and facilities.

Mr. and Mrs. Huxley, I trust you had a pleasant and safe journey home and we shall look forward to welcoming you back again to Angsana Balaclava or to any of our other resorts worldwide.

Yours sincerely,




Ruud Hulscher
General Manager
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London, England, United Kingdom
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 February 2012

I went to Angsana last weekend and stayed in the beach suite. I have only 1 word to say " Stunning! " . The hotel is perfect for couples and families. The environment is quiet, remote, relaxing and the service amazing.

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
4 Thank Pakmee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucerne, Switzerland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 February 2012

The Angsana Balaclava is in my opinion quite simply fantastic.

Starting with it's location: It is far enough from any village to give you the (accurate) feeling of beeing out in the beautiful mauritian nature (you won't hear any noise apart from the waves of the sea) and yet it takes just a 15-20 minute drive to be in the middle of the lively capital city Port Louis. The hotel is situated right on the beach, fantastic views from your terrace and sunsets included.

The hotel is rather small which is perfect for anyone who doesn't like big crowds and feeling like a mass tourist. I guess you could call it a boutique hotel, all it's rooms are suites of unbelievable quality (since we were there quite early, we got the chance of seeing different rooms). Very spacious, top quality furniture, lovely bathrooms (which actually feel more like little spas than just bathrooms). And if you can manage to get either a Seafront Suite or a Spa Suite, you will get your own private pool! Perfect for relaxation after a day of exploring the island.

The different restaurants are very good too, serving a well balanced mixture of kreol (local mauritian), asian, indian and european/western food of excellent quality.

The staff is just excellent, friendly nearly beyond belief, well informed, very competent and anticipatory. Sometimes they seemed to know what we wanted almost before we did ourselves.

If you feel like relaxing and enjoying the sun, you've got the beach and the sea right in front of your room as well as two swimming pools, one fresh water, one salt water (actually three pools, counting the private one on your terrace) and the beautiful Spa.

Should you feel more explorative and adventurous, you can either still stay at the hotel and take advantage of the (free) bike rides, snorkeling/boating tours or other water sport facilities. Or you can take one of the taxis waiting by the hotel and explore this fantastic tropic island. These taxis are in close contact to the hotel management and know the island like the back of they're hand. For fixed and very reasonable fees, they'll show you whatever you like to see and will act as your private driver all day long (shopping, nature, cities, you name it)!

Bearing in mind that the hotel had only been open for about a month when we stayed there and will certainly have improved even more by now, I can absolutely recommend it to everyone who is looking for a top class hotel in Mauritius. Should I spend another holiday in Mauritius, I know where I would stay.

Room Tip: Try to get either a Seafront Suite or Spa Suite since they both feature a fantastic private pool.
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  • Stayed January 2012, travelled as a couple
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Helpful?
7 Thank Olivier T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruud H, General Manager at Angsana Balaclava Mauritius, responded to this review, 1 March 2012
Dear Valued Guest,


Thank you for choosing our resort for your recent holiday and for taking the time to share such wonderful comments. I am delighted that you and your partner were able to have a relaxing and rejuvenating time with us and that you found Angsana Balaclava to be exceptional overall.

As an exclusive intimate boutique resort, Angsana Balaclava places an emphasis on the attention to details and it is fantastic to read that you felt the personal touch from our various departments.
We are very delighted to read your encouraging words about our resort and services, in particular about the quality of our rooms, the excellent food and service minded staff. Your gracious comments have been passed to them, which will serve as an added inspiration to consistently maintain the high standards you have experienced, and which are one of the trademarks of our brand.

We would like to thank you once again for your comments as these will truly help us to monitor, and improve even further our Angsana services and facilities.

I trust you had a pleasant and safe journey home and look forward to welcoming you back again to Angsana Balaclava or to any of our other resorts worldwide.


Yours sincerely,



Ruud Hulscher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 February 2012

This is my first time writing a review. However, before I book a hotel I always look at Tripadvisor. We arrived at the hotel with a certain amount of trepidation as it has only been opened a couple of months. These were quickly put aside after 5 minutes. The GM (Ruud) and manager (Khamlesh) quickly welcomed us to the hotel as we were checking. This level of attention is what one expects, but doesn't always get. We had a garden suite with a fantastic balcony. The room was very nicely furnished and planned. We were able to have two children and two adults in the room without feeling cramped. Khamlesh was there to assist and both the GM and manager don't just stay in their offices as they walk around the resort.

The pools were excellent and it is interesting to note that one was a salt water pool. The kids were in the pools all day and because of the nature of the resort there were few guests at the pool. That is to say that many people have private pools.

The meals were nice and dinner often was the highlight of the day. The head chef "Chef" was service minded and made spaghetti bolognaise for our youngest son. Nothing was a problem. Nicolas and his assistant Trishin make sure everything functions. If there is a problem, tell them and they will correct it.

The resort has kayaking and water skiing as well as small beach.

We had a relaxing visit.

In terms of future development, perhaps the resort can offer an all-inclusive package in the future or a full board package as like the other resorts in Mauritius wine and food is not inexpensive. Having said that, if the latter is a problem, perhaps one is not at the right resort or in the "right" country.

Keep up the good work.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank stockholm1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tokyo
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 February 2012

It was my first time in mauritius and i ve really like it.
The food was excellent and all the staffs was kind.
I really like Preetam who took good care of me.
Roopesh a very talented boy who plays piano for breakfast and its a really good standard.
And the yoga class was very good and its a great performance by Roopesh who shows a great energy in the morning.
Special thanks to all the staff and to the spa services.
From Lilin

Room Tip: if you want to get a good service choose the room 319.
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  • Stayed January 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
9 Thank lilin k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Angsana Balaclava Mauritius

Property: Angsana Balaclava Mauritius
Address: Turtle Bay, Balaclava, Mauritius
Region: Mauritius > Pamplemousses District > Balaclava
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Balaclava
#1 Luxury Hotel in Balaclava
#1 Spa Hotel in Balaclava
#1 On the Beach Hotel in Balaclava
#1 Romantic Hotel in Balaclava
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Angsana Balaclava Mauritius 5*
Number of rooms: 52
Official Description (provided by the hotel):
Nestled on the northwest coast of Mauritius, in the secluded area of Turtle Bay, Angsana Balaclava offers a hideaway ideal for travellers looking for privacy and relaxation. Angsana Balaclava is the island’s premier boutique resort – the latest 5-star resort on the Mauritian landscape. ... more   less 
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Also Known As:
Angsana Balaclava Hotel Balaclava
Angsana Balaclava Mauritius

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