Me and my girlfriend chosen Angsana Balaclava because of the private pool and the included 90-minute spa along with our spa suite. It is a really nice small size hotel which we feel like home with friendly staff and beautiful suite.
Very nice and big. I really like the room design that looks really warm and comfortable. The view on the 2nd or 3rd floor is really nice. Though we can't really see the beach because it is blocked by the beachfront suites, you got more privacy in the 2nd or 3rd floor in return. Everything you need is in the room so you can just bring your swimsuits! The suite pool is not heated so can be quite cool if you want to swim, which is a bit of a disappointment but no biggie if you go there during summer times or swim under the sun. We loved the essence oil they used and really makes the room smell great at night and while we slept. Do watch out there are quite a lot of mosquitoes so do close the doors and use mosquito repeler (it is in the room).
On the down side, we face some hot water supply problem during our stay. The hot water is no longer available after the first night of stay. We end up switching room to another floor and got some warm water sometime at night but not during the daytime. We were notified there is some water heating problem but it is not fixed after 7 days when we left. I'm not sure what's the reason behind it and why it take so long to fix, but it is definitely a minus for guest to make do without hot water in the day. There's also some maintenance issue with the rooms too. I got into 3 different rooms and I found different issue that require maintenance. I'm quite surprise these issues happened to a new hotel, but these definitely fixable and hope the management can address these soon.
It is not a big hotel so you don't get a lot of facilities like in Maritim, but in return you can enjoy them fully. There is a nice salt water pool in the middle of the hotel with a bar with serve great food. There is a boathouse that has water ski, kayak, windsurfing, glass bottom boat with snorkeling and more for free in certain time of the day (or private trip with a fee). The spa is really good. Whether you got the free spa or not, you should have a try! There's a really nice massage pool with steam and sauna room (is closed because the window is broken, again some maintenance issue), a gym room for exercise and obviously, the massage. Really great massage and friendly therapists. If you like any of the therapist, remember her name and request for her next time!
The beach is great with staff serving towels and proactively asking if you need any drinks and food. However, it is a bit small in my opinion and got some stones around the seabed, maybe is near Port Louis and the stones got washed to the shore.
The food is just awesome! Depends on the day, you may have 3 options of breakfast or a buffet breakfast with lots of food options. The breakfast did not change much from day to day but the food quality is really good. The dinner is a masterpiece. It is a 3 course meal with 3-6 options for each course. The menu changes everyday so you definitely got something new every night. The chef is very skillful too. We really love the lamb rack and loin that it cooks perfectly!
The staff is also very friendly handling our requests. The first night we met Yash who serve us the dinner and he is very professional and always takes care of everything. Arvshin (i forgot how to spell his name) is really friendly and actively talk with us and introduce some of his friends and staff to us. I especially want to thank you Nicolas Lam who help me arrange a very good beach BBQ dinner for us. The whole dinning setup is really romantic and the seafood is carefully selected and perfectly cooked. Sorry I forgot the cook and the server's name but really thank you for serving us and the other staff who prepare such a special night for us with nice special decorations in our room as well!
The drinks are relatively so-so. It would be great to have more specialty and options.
Overall it is a great hotel that you can really enjoy and relax. It definitely in one of my top hotel list when it comes to best hotels in Mauritius! I really do miss the pool, the spa and the food there! There are a few glitches but I'm sure it will get address soon. Thanks for giving us such a great time, Angsana Balaclava!
- Official Description (provided by the hotel):
- Nestled on the northwest coast of Mauritius, in the secluded area of Turtle Bay, Angsana Balaclava offers a hideaway ideal for travellers looking for privacy and relaxation. Angsana Balaclava is the island’s premier boutique resort – the latest 5-star resort on the Mauritian landscape. ... more less
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- Also Known As:
- Angsana Balaclava Hotel Balaclava
- Angsana Balaclava Mauritius