We booked Angsana for our honeymoon largely based on other trip advisor reviews. We are writing this review at the resort as it's our last day here.
Our stay from beginning to end has been an absolute delight! All the staff were the friendliest we have ever come across and were genuinely eager to ensure all of our needs were catered for. We originally booked the Spa Suite (which was exceptional) but unfortunately there was an issue with the air conditioning. We were swiftly offered an upgraded room (beachfront villa) and our luggage was promptly moved for us. The suite was even more luxurious than the Spa Suite and they ensured we had our privacy as we requested a top floor room.
We stayed a total of nine nights and spent a fair few of the days simply using the facilities at the resort. Both the room and the communal areas were well kept and extremely clean. The restaurant and Passion Grill offered an excellent variety of meals and the service was the best we've ever encountered (we've just been given complimentary drinks as we write this by the pool!)
My wife is an extremely fussy vegetarian who does not eat fish, cheese, coriander or ginger! The staff took this very seriously. Preetum (The Food and Beverage Manager) came to see us on a daily basis to design a special menu for her. They were creative in their suggestions and they didn't make us feel as if this was any trouble. Curtis, the chef, is amazing! His cooking was delicious and he always took extra care in meeting my wife's culinary requirements. Curtis and Preetum would come over to our table to ensure we were happy with the food. We always looked forward to dinner and my wife, who is not easily impressed, was delighted with the variety of vegetarian food that was suggested. As a meat eater and lover of seafood, I found the food amazing and really recommend trying all the different local specialities. You will never get bored of the menu as it changes everyday.
We also had some spa treatments which were fantastic. The Spa staff are very welcoming and can tailor treatments to your needs.The jacuzzi is phenomenal. The pool is brilliant and great for relaxation.
The resort felt as if it was our own private paradise as you rarely see people in communal areas such as the pool or lunch areas. Privacy is a major plus point and perfect for honeymooners and couples who want to enjoy each others company.
The Reception staff, particularly Vinay, Kiran, Jessica and Oliver, were honest and helpful in arranging daily outings/sightseeing trips. They were always welcoming and very attentive to our needs and would go above and beyond to ensure our happiness. For example, I had a fair few mosquito bites (I failed to use repellant one night whilst having dinner outside) and Kiran made sure ice was sent to our room every night to help cool the itching. Mosquito coils were also provided for our extra protection, even though we failed to see any Mosquitos in our room.
We are sad to be leaving Angsana but as Kiran says, "all good things must come to an end". We want to thank all the staff from Reception, Waiting Staff, Pool Attendants, Chefs, Room Service and Spa Staff. Particular thanks to Kiran, Vinay, Oliver, Preetum, Lekraj, Suciana, Alisha, Roobesh, Kovilen, Sharon, Mayuree, Ashvin, Dorasan, Curtis, Sharvin, Nikhil, Prateek and Renu. We wish we could name them all but unfortunately we could not get everyone's names.
We cannot recommend this place highly enough! Book now, you will not be disappointed!
- Official Description (provided by the hotel):
- Nestled on the northwest coast of Mauritius, in the secluded area of Turtle Bay, Angsana Balaclava offers a hideaway ideal for travellers looking for privacy and relaxation. Angsana Balaclava is the island’s premier boutique resort – the latest 5-star resort on the Mauritian landscape. ... more less
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- Also Known As:
- Angsana Balaclava Hotel Balaclava
- Angsana Balaclava Mauritius