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“Excellent hotel and exceptional staff!”

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Maritim Resort & Spa Mauritius
Ranked #2 of 6 Hotels in Balaclava
Certificate of Excellence
Reviewed 24 June 2012

We stayed at the Maritim for our honeymoon for 9 nights in June. Located in Balaclava area on the West coast, we choose this location to be away from the main tourist area and close to Port Louis. This hotel has the Oberoi and Intercontinental on each side so this is a top notch location, but does not have any additional local restaurants near the hotel that you can walk to - all attractions are within driving distance. The hotel grounds are stunning. You can walk through the gardens and ruins to the waterfalls by the river, or along the beach past the other hotels to get a view of the sun setting over the stunning rocks and over to Port Louis.
We decided to take the all inclusive option due to what we knew about the local area and as the package sounded good. We have stayed all inclusive before, but it is not our first choice, however, this hotel and the package for all inclusive was superb.
The hotel was exceptionally clean - all the toilets and showers in the communal areas were constantly cleaned throughout the day. Our room was always cleaned and then had a turn down service which gave additional towels and water when required. If you are all inclusive, then most of the drinks in the mini bar are included in your package!!
The hotel has a European feel, due to the number and mix of European people staying at the hotel. The staff at the Maritim are local, all speak English and many other languages. The staff here are amazing. The service from everyone from Reception to the cleaning and maintenance staff is exceptional. The hotel asks you not to tip directly to the hotel staff and we were not pestered by staff waiting for tips, but you can give tips at the end of the holiday to specific people via the tip box which we did.
Room - we had a prestige room, which had ample space. It was a room that had not yet been refurbished, but everything was perfect in the room. Big room with plenty of space and a balcony and amazing bathroom.
Food - we ate at all the restaurants. The al a carte restaurant we felt was over rated and expensive for the food. We had a complimentary meal which was lovely, but we were charged £5 for a bottle of water - not the end of the world, but worth noting that the drinks were not part of the all inclusive option.
The main restaurant and bar is excellent. Breakfast, lunch and dinner options are plentiful and excellent quality - you should always be able to find fresh, quality food for anyone's taste. We thought the Mauritian buffet evening was superb. We know a lot of other people went hungry that night, but the local cuisine is delicious, not spicy and brilliant if you are a vegetarian. If you do stay here and think you only like 'English' food, try the international food here - it will change your mind!
The beach restaurant - La Meree is amazing! The lunch menu is part of the all inclusive package and you can have steak, pasta, salads all amazing quality and with impeccable service.
The beach service is brilliant. Considering the number of people the staff have to look after each day, the service is top notch.
Activities - most of these are included in the package but the hotel will try to book certain activities on certain days so be aware that you may need to be flexible on when you want to do things. Archery, horse riding, mini golf and golf are all brilliant.
The spa is top quality - the best hotel spa we have ever been to. It may be expensive, but booking a treatment here really is a special treat. The sauna, steam and pool area are all open to all inclusive hotel guests to use free of charge.
We spent all our time on the beach and not at the pool. There is coral in the sea so take care in the water.
Overall this was an amazing hotel. I know people will think we say this as it was a honeymoon, but the hotel location and staff made the trip extra special.
I would advise people to get out of the hotel if they can and go the surrounding areas as there are lots of beautiful places around the island.

Room Tip: Some of the rooms have been updated - but the ones that are yet to undergo refurbishment are still a...
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  • Stayed: June 2012, travelled as a couple
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11  Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,152 - 2,158 of 3,642 reviews

Reviewed 24 June 2012

We stayed here in september last year for our honeymoon. The hotel is amazing, really clean and there was always aunbeds that you can get, no need to get up at 7. The sunbeds are like beds themselves, very comfy.

The cocktails are amazing! The only thing I feel that let this hotel down a bit was the buffet. It's quite small so not much choice if your fussy. Dined at both the other restaurants which aren't included on the all inclusive. The fish restaurant on the beach is lovely, went for the lobster night and it was well worth the money. They set a private table on the beach and had a band playing. The other restaurant up the top was good too. We got it for free as it was our honeymoon, not sure I would have paid the high price for it but it was still lovely.

Also went horseriding while there as they have their own stable. Lovely riding along the beach.

All in all I'd say this was a good hotel although the all inclusive not the best I've been too.

  • Stayed: September 2011
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Thank Hwilson21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2012

We had a great stay at Maritim in April 2011. The staff was incredibly friendly and provided excellent service. Our room was great and clean. The food, cocktails, sea, weather were excellent. Would definitely return there for many more vacations!!

  • Stayed: July 2011, travelled as a couple
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1  Thank Yolanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2012

My husband & I had a wonderfully relaxing holiday, just the sound of the waves & bird song.
Staff were incredibly friendly & helpful.
Apparently the only thing that could be considered a fault was that the tea was not great, but we would go back to Mauritius tomorrow & would be happy to stay here again

Room Tip: we were on the ground floor & were more than happy
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  • Stayed: June 2012, travelled as a couple
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5  Thank Gerald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2012

We had a great stay and were well looked after. We advised the management at the start of our stay that we are vegetarians and we were well catered. After having checked the daily menu, if we did not like the choice, one of the many chefs would prepare extra meals for us which were really tasty and plentiful, from Indian to fab pastas, no complaints, the chefs were very helpful and great.
Deven in the main restaurant made sure we were OK, Owemee in the Bar and Deepak at horse riding, overall all the staff were friendly. There is a great selection of cocktails and the live singers and entertainers were really good

Room Tip: first floor rooms were nice and quiet.
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  • Stayed: June 2012, travelled with friends
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3  Thank Kiran721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2012

We are leaving today after 12 nights here on honeymoon. Unfortunately received no upgrade on arrival as seems to be the norm for others so that was disappointing and also had to change privilege rooms from a very musty and dated 104.
An excellent maintenance team, the grounds are very well looked after and the service is good, plenty of staff and wait for drinks not at all bad.
Food gets a little tiring on AI but it is fine. Chateaux Mon Desire gets a mention but only for its ridiculous drinks pricing! We saw the wine list with Spanish table wine favourite Vina Sol Sem Chard for over £40 a bottle, retailing in UK for £4...Also worthy of mention is a Jacobs Creek at around £45..!! Mental. But we bought one anyway, a basic Sauvignon at almost £50. Ah well, on holiday.
All in all, an expensive holiday but we found little to complain about. Very comfortable rooms, good service, brilliant upkeep and we had decent weather to boot.

  • Stayed: June 2012
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1  Thank MrDale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2012

Me and my partner stayed here for eight days. the reception is very lovely and welcoming. we were offered drinks and a wet towel on arrival. when we were taken to our room we could not believe how big and great the rooms were. I have never stayed in a hotel this lovely before it was ultimate luxury. massive bed, free standing bath with sliding doors around, separate toilet and shower room, double sinks. The fridge was stocked up well with beer, wine, soft drinks, juices etc most of which are in the all inclusive package. Rooms are very well spaced and very clean.
Dressing gowns and slippers were provided in the room as well as toiletries.

The dinning room was lovely with different themes every day for food so there was no chance of getting bored of the same food. food is well cooked, and a great selection.

Outside the gardens are beautiful, great if you want a walk, there are ruins and a waterful on sight which take some finding but lovely once found. Also be sure to go and meet the giant tortoises they are great.

Swimming pool is very clean and inviting. pool bar is clean and great escape from the sun if you need it. There is plenty to do on the beach with all types of watersports available, a number free and a few which you pay for.
At night there was always something on and entertaining. Great singers used and were very enjoyable.
We used the spa for the free sauna and steam room great to relax after a long day in the sun.
If you want a great hotel to relax and get great service the maritim is for you.

  • Stayed: January 2012, travelled as a couple
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1  Thank jules24_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Maritim Resort & Spa Mauritius

Address: Turtle Bay, Balaclava, Mauritius
Region: Mauritius > Pamplemousses District > Balaclava
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 On the Beach Hotel in Balaclava
#2 Family Hotel in Balaclava
#2 Luxury Hotel in Balaclava
#2 Spa Hotel in Balaclava
#2 Romantic Hotel in Balaclava
Price Range: £211 - £585 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Maritim Resort & Spa Mauritius 5*
Number of rooms: 215
Official Description (provided by the hotel):
Sparkling sandy beach, tropical gardens and the crystal clear turquoise waters of the Indian Ocean... Live the essence of a great island escape!Immerse yourself in this luxurious five-star beach and spa resort gently nestled within a picturesque private estate along the protected marine park of Turtle Bay.Enjoy a prime location on the sunniest and sheltered Northwest coast of the island between the capital Port - Louis and the lively village of Grand Bay and indulge in the pure nature of the historical estate of 25 hectares awarded 'Most Beautiful Garden of Mauritius'. Be spoilt by world-class accommodation with 215 luxurious rooms and suites as well as an exclusive villa, all sea facing and elegantly designed ...ideal to embrace the tropical ambiance of the island. Savour endless culinary delights during your journey with an exceptional selection of five exquisite restaurants and three bars ranging from 'feet in the sand' beach restaurants to Asian fusion and the exclusive fine dining restaurant 'Chateau Mon Desir'.Pamper yourself in its 'Maritim Tropical Flower Spa', an oasis of wellbeing offering exclusive treatments and stunning facilities to relax and unwind.Those seeking for active holidays will benefit from an infinite range of land and water sports offered such as horse riding, golf, archery, water ski, diving and many more!Whenever you are looking for relaxing or active holidays, this 5-star luxury hotel, part of Maritim Hotels, will offer you an exceptional array of facilities and experiences combined with the highest standards of service delivered with genuine Mauritian hospitality. Maritim Resort & Spa Mauritius ...your holidays... beyond paradise ... more   less 
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Also Known As:
Maritim Mauritius Balaclava
Hotel Maritim Mauritius
Maritim Hotel Mauritius
Maritim Resort & Spa Mauritius Balaclava

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