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Reviewed 19 October 2019

The Beach Service was Perfect, thank YouTube Yasine to make pur Holiday Perfect!
The room was very Nixe and super clean.
The Restaurant „Mosaik“ is very very good, there is a lot of food to choose.
Also the reception was very Kind and nice.
See you soon!

Date of stay: October 2019
Trip type: Travelled as a couple
Thank martina p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
523guestrelations, General Manager at The Ravenala Attitude, responded to this reviewResponded 20 October 2019

Dear Martina,

Thank you very much for choosing The Ravenala Attitude for your holidays.

I am delighted that you have enjoyed your overall stay with us and appreciated the culinary offer, facilities along with the service of our Family Members namely Yasine whom you recommended.

Looking forward to welcoming you back soon

Warm Regards,

Alessandro Schenone
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2019

The hotel complex is outstanding and the surroundings are truly beautiful.
What struck us was the outstanding customer service by all staff, no matter what their role within the complex.
From check in to check out the staff made us feel like one of their "Family"
Restaurant staff genuinely interested in how the holiday is so far, where have we been, where do we plan to go?
I would like to say a heart felt thank you to the pool attendants Mozahir (mo), Shahem and Venkamah for their dedication in ensuring that our glasses were never empty!! We felt like we had known them for ever. We mentioned that we had traveled for Lee's 60th about 4 days before his birthday, and on his birthday Mo and Shahem had arranged a cake and some bubbles and brought it to the pool side for Lee - I didn't request this, they just did it - what a fantastic gesture and what I call outstanding and above and beyond customer service.
I would like to say thank you to Ved and Adarsh in the upstairs bar. Again, very friendly, chatty and never let our glasses get empty!!
The main Mozaik restaurant is very good, however we did eat at Madame Ming and Le Bistro which were both top class! The hotel needs to put in place a policy whereby children should be supervised at all times and should not be allowed to run around the restaurants when people are carrying hot food and drinks. Otherwise Thank you to all the staff at Ravenala Attitude. You made our holiday of a lifetime, a holiday of a lifetime.

Date of stay: October 2019
Thank Mikey2804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
523guestrelations, General Manager at The Ravenala Attitude, responded to this reviewResponded 20 October 2019

Dear Mike,

Wow what a wonderful review!

Thank you so much for taking the time to share your recent experience with us.

We are glad you enjoyed your overall stay, especially the culinary offer along with the special attention of our Family Members whom you recommended.

We look forward to the pleasure of welcoming you back again for another memorable time.

Warm regards,

Alessandro Schenone
General Manager


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Reviewed 18 October 2019

We travelled to Mauritius to celebrate our Golden Wedding anniversary. A 10 day trip was split between 3 days in Lakaz Chamarel in the south, and a week on the beach at Ravenala Attitude. Lakaz was great, but the real gem was coming to stay at the Ravenala Attitude. We were greeted at reception by Peter. A great character who made us feel truly 'at home' within minutes of our arrival. Bags were portered away to our beachfront executive suite, and Peter then took us on a tour of the hotel, to show us where everything was and how it worked. Eventually reaching our stunning room overlooking the golden sand beach. We had our own reserved beanbag sun loungers and umbrella just outside our room, and we were just a few feet away from the gently lapping waves - Fabulous!. We arrived outside of restaurant opening times, but no problem - there are stalls on the beach providing an array of different dishes, enough to keep you going till dinner time. There is a choice of 10 restaurants covering many nationalities' dishes. The main restaurant is traditional fare, and is the only one that does not require pre- booking. It's a fabulous restaurant, being a mix of indoor and outdoor seating. The food is as perfect as you could wish for. Fresh choices every day, a great selection perfectly prepared and laid out. The staff in the restaurant are perfection, attending to your every need in quick time. One particular waiter, Hemraj, went above and beyond normal service, running off to the storeroom to see if they had any vanilla ice cream for me - which they did!. He did not have to do that. He could have just said 'sorry, all gone'. A brilliant young man who should be on the management training programme ( general manager- take note). Likewise, the service on the beach is just as proficient . Our young waiter here was Kishan, an absolute star!. He never let us go without drinks the whole time we were on the beach. He always seemed to know when we needed 'top ups', as if he was driven by some 6th sense. Surely another one for management to watch for advancement!. Our room was always beautifully serviced by our room maid Rozia. Amazing animals were constructed from towels and placed on our bed with small welcoming notes. A lovely spread of scented petals and a lovely message on the day of our anniversary really helped to make it the perfect day. We dined in the floating restaurant in the river for this special occasion. It is a beautiful romantic setting for that special celebration dinner. Only seating 24 people, all the tables are set so you have intimate privacy. Quite an intoxicating venue, not to be missed if you have something to celebrate. Thank you all for giving us such a special Golden Wedding Anniversary, we will return for sure. Many, many thanks

Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
1  Thank prodi6y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
523guestrelations, General Manager at The Ravenala Attitude, responded to this reviewResponded 20 October 2019

Good morning,

Wow what a wonderful review!

Thank you so much for taking the time to share the experience of your Golden Wedding Anniversary at The Ravenala Attitude.

We are glad you enjoyed your overall stay, especially culinary offer and drinks, facilities, housekeeping service along with the special attention of our Family Members.

We look forward to the pleasure of welcoming you back again for another memorable time.

Warm regards,

Alessandro Schenone
General Manager

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Reviewed 18 October 2019 via mobile

We had the most perfect trip and honeymoon here and were looked after by all the staff. Especially Yasine, Yovan and Mo at the pool and beach bar who were amazing hosts, the resort is beautiful and had the most amazing two weeks. Sharda was also so friendly and our room was always perfect! The best holiday we could of asked for!

Date of stay: October 2019
Trip type: Travelled as a couple
Thank emmamarie1307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
523guestrelations, General Manager at The Ravenala Attitude, responded to this reviewResponded 19 October 2019

Dear Emma,

Thank you so much for choosing The Ravenala Attitude for your honeymoon getaway. On behalf of the team, I would like to reiterate our special wish for loads of happiness!

I am delighted that you have enjoyed your overall stay with us and appreciated the Pool Bar and Housekeeping service of our Family Members, namely Yasine, Yovan, Mo and Sharda whom you recommended.

Looking forward to welcoming you back soon

Warm Regards,

Alessandro Schenone
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2019 via mobile

Excellent stay! Very good customer service, Jason was very well accomodating with letting us stay one night all inclusive as we booked 4 rooms. All inclusive ends at 18pm next day, which is fabulous!!

Date of stay: September 2019
Trip type: Travelled with family
Thank Janhavi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
523guestrelations, General Manager at The Ravenala Attitude, responded to this reviewResponded 20 October 2019

Dear Janhavi,

Thank you very much for choosing The Ravenala Attitude for your holidays.

I am delighted that you have enjoyed your overall stay with us and especially the hospitality of our Family Members, namely Jason whom you recommended.

Looking forward to welcoming you back soon

Warm Regards,

Alessandro Schenone
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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