Not sure how Merville beach is only a 3 star hotel. During our stay we received nothing less than 5 star service which made our stay here one of the best we've experienced.The staff made the hotel, every morning and evening we were well looked after by the food and beverages team. Kailesh, to name one of the waiters, offered first class customer care, making sure my 5 year old sister had everything she wanted. The food was good and the menu changed everyday bringing in different flavours from all around the world.On the first day, the senior management team introduced themselves to us. Tony Duval, the production director, approached us with a smile and was very approachable throughout our stay. The child care team run by Brenda and Melody, kept my little sister busy during the day, with several activities, meaning she preferred the kids club to the beach on a few days! The location was number one, with a beach on its doorstep and Grand Baie 5 minutes away. The Boat House team offered an array of water sports for free which we took full advantage of, with Faz leading efficiently and being most helpful. My parents enjoyed the free Yoga classes run by Ashok and have inspired them to book lessons here in the UK. When we return we will definitely stay here again. See you soon!
- Official Description (provided by the hotel):
- Merville Beach Hotel is situated on the north-west corner of Mauritius in Grand Baie, 20 minutes from the capital , Port Louis.All 221 rooms are in the 2 wings stretching from the main building in a slightly elevated position overlooking the bay. All rooms have a magnificent sea view. Direct dialing telephones, Radio, TV-video, Mini-bar, Safe Deposit box, Hair Dryer and Private Bathroom. ... more less
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- Also Known As:
- Merville Beach Grand Baie
- Hotel Merville Beach
- Merville Beach Hotel Mauritius/Grand Baie
- Merville Beach Mauritius