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Trou aux Biches Beachcomber Golf Resort & Spa
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Reviewed 13 October 2013

Brace yourselves, this is going to be a lengthy review. There is a lot to say! I will start by saying we had an amazing time; from the moment we arrived to our departure.
Check in and check out were a piece of cake. We were welcomed with fruit skewers/citrus drink and a fresh hand & face towel. We were seated in the lounge/lobby area and waited for the front desk to check us in.The process was quick and efficient. The check out was just as easy. They kindly let us keep our room until our transfer to another Beachcomber hotel (1pm).

Our tropical junior suite was beautiful; tastefully decorated and very spacious. We had a big comfortable bed, a large desk, a chill zone with a table and two chairs,a lovely patio with a table and two sun loungers, and a big HD TV.
The room's best feature was the bathroom. It had a huge bathtub, his and hers sinks, an indoor shower and an outdoor tropical shower. In one corner we had a large dressing and a safe. It was also equipped with a mini bar.
We didn't take anything out of the mini bar as prices were rather high. E.g: a 5cl Bombay Sapphire bottle was 360 rp/ €8.
Minor con: the very slow internet.

The resort is equally beautiful. The property's impeccably groomed gardens are full of exotic plants, vast flower beds, huge palm trees. The resort underwent a makeover a few years ago and it really shows. Everything is new and shiny. There is also a crazy amount of staff on the property constantly cleaning, doing maintenance work and generally ensuring the well-being of its guests.

The staff does an OUTSTANDING job; very attentive and seriously hard working. You will not meet one person who isn't willing to help you out. We were very appreciative of the amount of smiles received.
Special thanks to: Natanielle (customer service), Menon and Vinai (La Caravelle), Hans and Sailesh (The deck), Leckraj (Mayiha) and Didier (Blue Ginger).

There's one main pool, which is by the Deck and the Oasis. However each crescent has its own pool, which maximises chances of peace and quiet. There is an abundance of sun loungers on the beach and by the pools. So no worries you won't have to fight for one.
Speaking of the beach; Trou aux biches has one of the most beautiful in the world. Breathtaking. White sand and turquoise water. The staff cleans the beach in the early hours of the morning and removes the dead coral so no need for beach sandals to enter the sea.
There is enough shade for everyone. You'll always find a staff member on site to order a refreshing beverage or a snack.

Foodwise we were overall very satisfied. Here are our thoughts on the different restaurants:
L'Oasis (International- breakfast/lunch/dinner)- buffet that offers a wide variety of cuisines. I would recommend going when they're having a mauritian night. We loved it! We discovered many delicious local dishes.
Il Corallo (Italian- dinner only)- great selection of tasty antipasti, good main courses (lasagna and chicken), dessert average (tiramisu).
La Caravelle (International- breakfast/lunch/dinner)- we had breakfast and lunch there everyday. Great breakfast buffet. Lunchtime menu offers salads, pasta, pizza, paninis, mauritian/indian dishes (tandoori, curry,etc...), vegeratian food. Never disappointed.
The Deck (International- lunch/dinner)- had lunch there once, wasn't bad but wasn't memorable. However dinner was amazing. Top notch ingredients and creative cooking.
Blue ginger (Thai- dinner only)- set menu. Too copious for us, which meant we didn't really savour the food and felt a bit sick by the end of the meal.
Mayiha (Indian- dinner only)- set menu. The best restaurant of the hotel. We discovered many new flavours. We very much enjoyed the dining experience.
Drinks are not included in the full board or half board. 1L sparking water 120 rp/€3 - 1L mineral water 100 rp/ €2.50
Somes dishes have a supplement. E.g la caravelle at lunch Langouste 1500 rp/€37- Il Corallo langouste 2500 rp/€61.

The hotel has a Clarins Spa. We went for a couple's massage. Lovely experience.

The one and only MAJOR con was the beach vendors. The beach is public. There are 36 beach vendors roaming the beach at all time of the day. A 'no thank you' will suffice for some. Others will harrass you relentlessly. They will spot you by the colour of your pale, sun deprived skin. They will only give you prices once you've finally accepted to buy something. Once you've bought something from someone, you'll have a queue of vendors expecting you to buy something too. And when you don't, they will NOT be happy and sometimes will insult you profusely (Dani with the mustache, Anam, Lulu, Loulou).
The worst one was Anam (large hat covered in fake flowers). He came to see us three/four times a day. He once chased us into the water, demanding that we get out to buy something. Even once we had bought bracelets and sea shells from him, he continued to come at us on a daily basis. He also ripped us off. But that's part of the game isn't it?
The nice vendors were Morice and John with the swiss cap.

We had a wonderful time and will forever remember our week at Trou aux Biches.

Visited from 11-19th September 2013.

Room Tip: Tropical junior suite 607. Very close to the beach and crescent pool. A short walk to la Caravelle and Il Corallo.
  • Stayed: September 2013, travelled as a couple
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3  Thank Alexandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2013

I really enjoyed Troux aux biches and it was really scenic, but they tried to pressure me into doing activities too much and i wanted to stay in bed on my laptop. Therefore the internet really wasn't fast enough.

  • Stayed: August 2013, travelled with family
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1  Thank Suffering-Imgur-User
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2013 via mobile

Brilliant destination with one if the best beaches. However could do with more vegetarian choice. Also restaurants are not really al a cart as all the same fixed price. Rooms are amazing and the style of hotel is great.

  • Stayed: September 2013
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Thank Dipalishah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

A fabulous time at the Trou Aux Biches hotel, where we also got married. The hotel is amazing. We booked the Luxury Wedding Package, which included lots of extras like spa treatments, make-up, 4 course meal after the wedding, champagne, personal collection to and from the airport etc. We stayed in a Beachfront Villa with Pool and it was worth the extra - you can't beat waking up to pull back the curtains and seeing the amazing view from your bed. The villa was fabulous and we loved the outdoor shower. Room service was excellent as were the restaurants. You have to book the restaurants in advance, but they are very good and food delicious and fresh. Quite a lot of choice with 6 restaurants - we had booked the Full Board Plus package and were very satisfied with the options available. Service in restaurants can be a little slow at times as each waiter seem to have their own particular job to do, but they can't do enough for you. Reception is very good - always willing to help any enquiry. The beach is stunning, as are the sunsets - sometimes the sellers walking up and down can be annoying, try not to catch their eye and you will be left alone. We didn't get to do any excursions, but if going into Grand Bay we recommend that you get the bus rather than taxi, the buses are frequent and its not a long journey (taxi's cost 100% more than bus). As for the wedding package the spa treatments were excellent and made us both feel very special - I have to thank them for the amazing make-up session, as the bride it made me feel special & beautiful - everyone back home has commented on how lovely I looked. We want to return to Mauritius as we didn't get to do enough sightseeing and there is plenty to see and do on the island. Happily stay at this hotel again or consider any other Beachcomber hotels.

Room Tip: Beachfront Villa with Pool is amazing
  • Stayed: September 2013, travelled as a couple
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1  Thank willowcat01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013

There isn't enough words to describe the amazing experience of Mauritius we had of this beautiful hotel and it's excellent staff .
This is what I call perfection the room 318 was perfect close to the pool and kiddies club and restaurant and beach .All our requests were fulfilled by the most wonderful person FATIMA the angel that makes magic happen Thank you for making our holiday awesome amazing and fantastic.Fatima chuttoo is all hands on with her guests and gives you personnel treatment I'm yet to meet an executive manager like her.She goes all out for all her guests .The water sports entertainment and my husbands spa experience was all excellence at its best .
leckraj you and mahiya team are superb your chicken makni taste is still on our taste buds you went out of your way for us we will really miss your service and hospitality .Last but not least a lovely lady who cleaned my room Nazima you are the sweetest person I have met with my four kids you managed to keep my room clean you are a darling .and to all the lovely staff who went out of there way Jerome for the cake the breakfast crew for accommodating our diet request and all the staff who assisted me with driving me my kids and pram to the room or helping with my plates at breakfast thank you .Everyday one staff said' Madame you are on holiday you are not here to work"if I had extra parcels or even plate and glass they would assist .Im a very fussy guest I did a lot of research on trip advisor and trou aux biches spa and hotel is PERFECTION and EXCELLENCE AT ITS BEST

Room Tip: Crescent three if you have kids pool is warm and 318 is the best location though all the room are beautiful.
  • Stayed: September 2013, travelled with family
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Thank Safeera A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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