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“Excellent beach & resort restaurants” 4 of 5 bubbles
Review of Trou aux Biches Beachcomber Golf Resort & Spa

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Trou aux Biches Beachcomber Golf Resort & Spa
Ranked #1 of 10 Hotels in Trou aux Biches
Certificate of Excellence
London, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent beach & resort restaurants”
4 of 5 bubbles Reviewed 9 February 2014

We spent a week in the resort during mid-December. The reason we chose this hotel was because of the time of the year, this side of the island is more sheltered from the winds, and the fact that the hotel is fronting the best stretch of beach on the island, based on my research online.

The hotel did not disappoint in terms of the beach & setting. The junior suite are spacious, but could be better decorated at this price bracket? The large, well-designed bathroom did compensate for the bedroom as the latter was quite bland, & it was nice that the evening turn down service ensured the bathroom was dry & sand-free by the time we were back from dinner.

The restaurants are one of my favourite parts of the hotel. The Thai, Indian ones are particularly good. I'm normally not keen on Indian food, but since trying the curry there I've changed my mind. The staff at the restaurant couldn't do more for us, and we enjoyed learning to play the santoor from Rajesh, who is a very accomplished performer.

In my opinion, if you want to stay where the beach & restaurants are excellent, the Beachcomber is not a bad choice on the west side of this island.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank ItchyFeetNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,136 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (234)
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English first
Nicosia, Cyprus
Level Contributor
151 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 bubbles Reviewed 4 February 2014

This was our second time we have stayed in this beautiful resort (same time last and this year) and we could feel a big drop in the level of services offered. I was also reading some of other reviews and I tend to agree with some saying that it feels like management change or serious cost cutting exercise most probably due to the size of the resort. The resort itself is very nice, quiet, rooms and nice and spacious (even though some might require small maintenance already). Beach is very nice and I must say they did very good job this year by cleaning the sharp corrals from the beach. Last year it was difficult to walk barefoot on the beach. One thing to be however aware of is that the beach is public, so you get a certain number of locals in there as well as many walk by salesman that can be sometimes quite disturbing.
The area that we were very disappointed with was food and restaurants. The quality of food and selection went down dramatically, presentation and its preparation as well. There is not enough staff in the kitchen and restaurant to prepare the food and present it as it should be. So e.g. you can have one person doing eggs, pancakes and at the same time cleaning fruit without washing hands in between the jobs, the fruit is not appropriately cleaned/peeled and it’s just smashed in the bowl. The breakfast is very same every day, so if you stay longer it gets quite boring. One annoying thing is the actual food quality as 2 members of my family were seriously food poisoned and had to stay in bed for few days with fever etc. So you must be careful what you eat and avoid fresh fish and seafood which is a shame. Also the weekend staff is the temporary team so the quality of service drops dramatically over the weekend - like missing bread, butter, glasses and cups on the table. The team in the restaurant is not managed at all, so they just all run around in chaos and you need to catch them if you need anything. My feeling is that this will keep deteriorating since out of the season the number of quests goes down even more and they have issue maintaining this huge resort.

Room Tip: Beach front studio or appartment, but ask for one close to reception and restaurants
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  • Stayed January 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank Marimiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 January 2014

imagine to stay whole month in one particular hotel? you would see all the aspects probably. So did we. Pricey hotel but very very nice food, beautiful gardens, huge territory, cosy and comfortable rooms. For children its heaven though kids center might be slightly bigger and better equipped. Stuff and management are really doing their best to treat you as a VIP. The only thing i should advise, double check your orders when placing in rests, bars or over the room service and mind the tips always - they will never forget you. Hope next winter to be back there!

Room Tip: if you enjoy silence and nature, do take rooms at front of huge banyan tree, but when its starts get...
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  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ilya_Voloshin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
walsall
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 16 January 2014

WOW. WOW. WOW

Let me start of by thanking everyone for our special day and stay at this resort and spa .
We arrived at this place thinking wow , amazing we got greeted with a warm friendly smile and at reception we got given exotic welcome drink and fresh facial towels .
Surrounded by a wow of tranquil calming retreat knowing we chose the perfect place for our wedding/honeymoon .
After the wedding prep we got golf buggy to our beachside villa , WOW again just like the brochure but better . Couldn't believe for the little bit more upgrade we got this . Then the view to the Indian Ocean right outside our patio door . Amazing room . Outdoor shower. huge bathroom huge everything
Simply the best place I have ever been too.
Our holiday started to great feeling . We explored the complex to find everything was well maintained , clean.
The Food at each of the restaurants day and night came beautiful presented and tasted exquisite .
The staff was friendly and each one went out there way to make you feel welcome and spoke to you as if you came there for years .
The pools were amazing . The beach was amazing . Weather was mid to high 20s
Our wedding day was flawless . Perfect on the beach and everything .
The day time beach activities was a godsend as they were free and broke up a bit of the day.
1 small tiny down side of this place was that come the evening everybody would really go back to there rooms as price of drinks was expensive and people would go to the local shop to get them .
Evening entertainment was limited in all honesty but didn't spoil our time there at all .
We ventured out to see what Mauritius was about .
We visited the zoo, a must thing to stroke the lions . We also done the zip line. Wow again .
We swam at about 10ft with wild dolphins on a boat trip and spent a trip on a boat at the bottom of the island with a BBQ on the beach .
Overall I would high recommend this place
I would go back but I would like to visit Maldives and Seychelles if I was to spend this kind of money again !

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank maley1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Lombardia, Italy
Level Contributor
187 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 15 January 2014

That's a great resort, clean and staff very helpful and kind. The choice of restaurants is wide and varied menu. Not recommended, however, the Italian one that is also the most expensive.
The beach is gorgeous but unfortunately there is a major drawback here: the absurd amount of boats, scooters, speed boats etc that pass only a short distance from the shore, and tremendous speed, forcing swimmers to sit the maximum 10 meters from the shore! Truly absurd, other resorts we saw did not have this inconvenience and so the other beaches around the isle. Breakfast OK.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Pietro S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 12 January 2014

Had been here for our Honeymoon in Nov'13. This is an awesome piece of property with breath taking views.

We had a warm welcome at the reception. Had booked a Beach front Pool Suite Room which was heavenly awesome. Just too good.

Had a welcome champagne as part of the honeymoon offer. The stay was very nice and pleasant.

There are a number of dining options covering almost all the wide varieties possible. The only pain is that we need to book in advance. The whole hotel is covered by buggy carts by which they will pick and drop you if you want. The boat house also needs to be booked for water sports but the boat house guys are really helpful.

Overall we had a really pleasant and a wonderful stay. Was very awesome place.

Room Tip: Beach front Pool Suite has the pool outside the room. Take the ground floor Pool Suites as they tend...
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  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Abhilash K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 10 January 2014

We spent new year 2013/14 here with our children. It was our first trip to Mauritius and we we looking forward to some winter warmth. The resort is on the opposite side of the island to the airport which is a further 1hour 20mins after a long flight which we could have done without.

When we arrived we were exhausted. We went straight to our suite, which was lovely. 2 bedrooms well spaced apart, 2 bathrooms and 3 showers (including an outdoor one). We were initially nervous when we realised the sheer scale of the place - so many hotels / resorts seem to fail at scale. That afternoon the person who cleaned our room introduced themselves to us and explained they would take care of our suite for the whole holiday and asked us if we had any special preferences - a really nice touch.

However - when we went to the buffet restaurant for the first time, we were stunned at the quality of the food and the friendliness of the service. Buffet normally means pre-prepared food under hot lamps. Here - virtually all dishes were cooked in front of you. No expense was spared with incredible sea-food and all sorts of salads, fruits, meats and fishes.

There are 6 restaurants in all. All of them have authentic chefs and change their menus every 3 days. One of our complaints about spending any length of time in a resort is the desire for a change of scene / cuisine. Here, there was never a need to leave the resort (although we did feel guilty for seeing so little of the island).

All suites and villas are well spaced and the feeling of seclusion and privacy is extremely well achieved through grouping of about 10 villas around their own pool. No room is more than about a minute's walk from the main beach - a 2 mile bay of beautiful coconut palmed white sand beach with a reef about 200m from the beach.

Each day we took our 6 and 4yr old snorkelling on the reef - initially beach side an then ocean side. It had taken a battering from a cyclone but was still beautiful with all the typical tropical fish, eel and snake varieties.

The resort also has 6 tennis courts a huge gym, table tennis tables and all sorts of other activities. Quite often the owner would approach you at lunch or dinner, just to check how your stay was and whether everything was working out as you had planned.

All staff were excellent. Any special requests that cropped up were always handled impeccably and nothing was too much trouble.

The only disappointment was the kids club. Whilst the staff in there were all friendly enough and it seemed well equipped, it operated more as a holding pen than proactively engaging children and getting them all to play together. They spent most of their time handling boisterous children and so we didn't use it after the first time. However, the babysitters are happy to meet you at the restaurants and then take your children back to your villas which worked perfectly.

All in all it was the best family holiday we have had to date and worth the gruelling flight with small children. But then for the price, it should have been.

Room Tip: If you want peace and quiet, ask for a room far away from the main pool (where the main restaurant a...
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  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Webbod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Trou aux Biches Beachcomber Golf Resort & Spa

Property: Trou aux Biches Beachcomber Golf Resort & Spa
Address: Coastal Road, Triolet, Trou aux Biches, Mauritius (Formerly Beachcomber Trou aux Biches Resort & Spa)
Phone Number:
Region: Mauritius > Pamplemousses District > Trou aux Biches
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Trou aux Biches
#2 Romantic Hotel in Trou aux Biches
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Trou aux Biches Beachcomber Golf Resort & Spa 5*
Number of rooms: 333
Official Description (provided by the hotel):
The most romantic hotel in Mauritius A strip of white sandy beach, a turquoise lagoon with crystal-clear waters, a 35-hectare tropical garden...These are some of the timeless charms of Trou aux Biches Resort & Spa, a luxury hotel in Mauritius. Its situation on the north west coast of Mauritius ensures one of the best climates and provides the perfect setting for dramatic sunsets. With its romantic atmosphere, Trou aux Biches provides the idyllic setting you have been dreaming of for your perfect wedding and honeymoon in Mauritius. Accommodation is housed in lavish chalet-style suites built in crescents while private villas are tucked among the lush tropical gardens. With an emphasis on environmental preservation, Trou aux Biches is the first eco-friendly resort in Mauritius, while providing the latest in luxury focusing on privacy, space and diversity. All Villas, Beach Front Suites and Senior Beach Front Suites have private pools. Other suite categories open onto larger pools of 126 m2, centred at the heart of each crescent. The hotel also has a large pool designed as a key feature in the main areas. Reserved for children aged 3 to 12, the mini-club also has its private pool. Wherever you are, the sea is never too far, beckoning you to relax in warm, crystal-clear waters. Trou aux Biches Resort & Spa has six restaurants named L'Oasis, La Caravelle, Le Deck, Blue Ginger, Mahiya and Il Corallo. Enjoy a world of flavours sourced from the far end of Asia to the shores of the Mediterranean sea. Other facilities at the resort include a luxurious Spa by Clarins with 20 cabins, a teens club as well as a range of free land and water sports. ... more   less 
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Also Known As:
Trou Aux Biches Resort And Spa
Trou Aux Biches Hotel Trou Aux Biches
Trou Aux Biches Beachcomber Golf Resort & Spa Mauritius

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