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“Fabulous stay”

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Trou aux Biches Beachcomber Golf Resort & Spa
Ranked #1 of 10 Hotels in Trou aux Biches
Certificate of Excellence
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Fabulous stay”
Reviewed 27 May 2014

We stayed in a room with private splash pool on the ground floor. The room was much nicer, larger and more impressive, than the photos portrayed on the official website. With a fabulous outdoor shower, beautiful décor, huge room with king size bed and sliding doors leading onto our private wooden deck with splash pool, it was really much more than we expected. The room is just a few steps away from a beautiful white sandy beach which stretches the entire length of the resort. Water sport options were abundant and freely available to guests. All equipment was of high standard and the staff all professional and most helpful.
We had the option of eating in all 6 of the on site restaurants even though we were on a "full board" option. The food was delicious and the wines included in the full board option, were not the usual average house wines, but the same excellent wines available on the wine list. The staff were great and so friendly. We enjoyed using the large and modern gym facilities every morning and our room was cleaned perfectly every day. The gardens and grounds were also kept neat and pristine. Even the beach gets a "brush" and cleaned every morning.
Although the hotel was only about 40% full, there was some form of musical entertainment every night at the main bar and/or in La Caravelle bar/restaurant. The group, Diamond 4, was especially good and we enjoyed dancing to their great music. The buildings were most impressive, surrounded by water and palm trees, with no walls, open to nature with thatch roofs very much like in Bali. One can clearly see where the billion rand upgrade was spent.
We truly enjoyed our stay and it was well worth the expense. The only area I felt they should improve on is breakfast - I know catering for hundreds of guests is limiting and difficult, but the quality of the food was not great. Some mornings all the fruit platters were empty and the 2 chefs could not keep up with replenishing, preparing fruit and doing egg orders. The streaky bacon was dry, over cooked and in tattered pieces. The mini sausages were also dry and over cooked. Besides this, the food served for lunches and dinners was excellent.

Room Tip: The rooms with private pools are absolutely wonderful
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  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank Harrisonshouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (246)
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Johannesburg, South Africa
Level 4 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 May 2014

Nice clean hotel. Food never bad but not out of this world good. Red tuna and a berry choc mousse stands out. Service was slow and once the waiters drop the food on your table dont expect to see them soon again, so get everything you want at the same time. Rooms nice and big, we had a room close to the pathway ...the whole day and from about 3am in the morning, they up and down with a cart that rattles. Sleep was disturbed a few times at night.
They are not attentive to when you are in and out of your room, so if they want to come clean or change towels, they want to do it now... If you dont want to be disturbed, put the sign on the door, although they will then phone you to tell you they want to come change towels.. So plan your afternoon naps around their schedule. If you are shy and do not want to expose your milk cans, shower in the dark.. There is no curtain by the bathroom window.. Although it is on the top floor, a few rooms, including ours, from certain angles outside you have a good view in, especially at night when the light is on.
The north of mauritius is beautiful... Snorkeling from the hotel when they go outside of lagoon is amazing. Do take a long walk along the beach. It is very safe. Its about a 4km stretch to the right when facing the sea all the way to club med. The beach of the hotel is narrow and dont expect much privacy... The chairs are in a row half a meter apart along the beach.The locals will approach you and attempt to sell you something probably once every 20 mins. If you sit on the hotel grounds and still want a seaview, there is a pathway between you and the beach, with hotel guests walking past all the time and locals shouting from the beach to get your attention. I probably make it sound more terrible than it is, but these little irritations do mount and i battle to see the value in this hotel. We have stayed all over mauritius and comparing to other 5 star hotels, this hotel just miss the mark. Its a tough choice because trou aux biches and the north is so beautiful but during your stay in this hotel, you miss what the other 5 star hotels on the island has to offer.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with OIT Hotels

Helpful?
2 Thank Mandatravels007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North wales
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 May 2014 via mobile

We have been here for 2 weeks to celebrate my big birthday, we have been spoilt, everything is so perfect. All the staff in every department are so vert helpful without exception. They remember your name and almost your room number!!! Everywhere is so clean and tidy, the gardens are immaculate so well cared for. There are 6 restaurants all serving a great selection of all types of food, nothing is duplicated. We would Love to think that we will be back one day. Many thanks to all at Trou aux Biches.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Carol E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 May 2014

Best and most beautiful hotel i Mauritius. The beach in marvelous, white sand, blue water and beautiful sunbeds. Food very good. Nice hotel shop. Located near Grand Baie.
That has shops and bars and night clubs.

  • Stayed May 2014, travelled solo
    • Value
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    • Sleep Quality
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Helpful?
3 Thank 682evab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 May 2014

I was at the Hotel On a incentive trip with a great group of people,however the hotels service was terrible always looking for tips as we were on a all inlusive package the staff was extremely unfriendly when something was ordered.

Our room was once only cleaned at 3 in the afternoon,in the six days our mini bar was refiled once not once was the water in our room replaced the food was a far cry from 5star.

Myself and my wife once went to the buffet restaurant and found the varity and quality of the food was double the standard as when our group went.

I have travelled to Maurituis before and will always return but for a couple I will not recommend the hotel.

On the positive the location is awesome and the grouns is true paradise.

Thanks

  • Stayed May 2014, travelled on business
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Helpful?
1 Thank Reywoeke4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 May 2014

We stayed at this lovely hotel for 6 nights on honeymoon. From the moment we arrived, we felt relaxed. Check-in was effortlessly done and a nice tough was being provided with a cold towel and a drink. The resort is set in magnificent grounds and it can take a while to find your way about! We stayed in a tropical junior suit situated in area "4", which was in the middle of the resort. The room was nicely kept and very spacious, but the highlight was surely the large outdoor shower. Mini-bar prices were high, so we bought water, crisps etc from the local shops, which is only a few minutes’ walk away. There are 6 restaurants to eat in and most require booking, which you can do at the front desk. Our favourites were the Indian and Thai. Breakfast in the morning is a buffet, where you can find all sorts of goodies - pancakes, French toast, eggs etc, all being cooked fresh while you wait. The beach is fantastic. White sands, beautiful blue sea and we had no trouble finding a bed. The only downside are the guys selling their wares, but it didn't intrude too much. Again, no trouble finding a bed by the pool if we fancied a change. There are lots of water activities available for free. We took out a pedalo a few times for example. Fatima, the General Manager, was always on hand if you needed something. She even drove us to a restaurant outside the hotel one night! We tried 1 place; Pescatore, which was delicious, but did cost about £110. All n all, a fantastic hotel and we thoroughly enjoyed our stay.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Benj888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level 4 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 May 2014 via mobile

Just returned from 10 days in paradise. We decided to celebrate a big birthday and an anniversary in Mauritius. Researching resorts in Mauritius is fun but tiring as well because there are so many amazing one to choose from. We finally settled for the Trou aux Biches Resort and I have to say we hit the jackpot. I can't imagine anything more beautiful. The resort is huge but set in a mature tropical garden. The botanical garden in Pampelmoose has waterlillies and that is about the only difference. At Trou aux Biches your room is in a botanical garden. I mentioned already that the resort is huge and when we arrived it was fully booked, however at no time had we the feeling to be part of a crowd. Enough deck chairs and you can ask the staff to reserve one for you. We had the pleasure to stay in a three bedroom villa and what can I say... We pinched ourselves daily thinking surely we will wake up and it is only a dream. The villa was spacious to say the least and having your own garden with a pool, you had to force yourself to go to other places. I have to mention the tropical outside shower because I never used the inside one. Showering under palm trees is pure bliss.
The resort has 6 restaurants and the food is outstanding in every one. I recommend booking the + package because drinks are included. Half a bottle of wine per person or two beers plus water. We tried all restaurants and I can't say that one was better than an other, all were outstanding. Even the buffet restaurant served different dishes every day. Go for a walk in the resort and you can walk off some of the calories or have a swim in one of the seven pools, that is not counting the big one at the reception area. If you don't feel like walking order a club car and you get driven where you want to go. The staff at Trou aux Biches serve with a smile and always go the extra mile to make your holiday as enjoyable as possible.
The beach at Trou aux Biches is wonderful, beautiful sand. We wore our beach shoes in the water but it is not a necessity. The water is warm and soft as lotion.
I would like to say thank you to Fatima and the amazing staff at the resort for a very memorable holiday. I can highly recommend the resort and returning to Mauritius I would always choose it again.

Stayed May 2014, travelled with family
Helpful?
4 Thank Marti10_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Trou aux Biches Beachcomber Golf Resort & Spa

Property: Trou aux Biches Beachcomber Golf Resort & Spa
Address: Coastal Road, Triolet, Trou aux Biches, Mauritius (Formerly Beachcomber Trou aux Biches Resort & Spa)
Phone Number:
Region: Mauritius > Pamplemousses District > Trou aux Biches
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Trou aux Biches
#1 Spa Hotel in Trou aux Biches
#2 Romantic Hotel in Trou aux Biches
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Trou aux Biches Beachcomber Golf Resort & Spa 5*
Number of rooms: 333
Official Description (provided by the hotel):
The most romantic hotel in Mauritius A strip of white sandy beach, a turquoise lagoon with crystal-clear waters, a 35-hectare tropical garden...These are some of the timeless charms of Trou aux Biches Resort & Spa, a luxury hotel in Mauritius. Its situation on the north west coast of Mauritius ensures one of the best climates and provides the perfect setting for dramatic sunsets. With its romantic atmosphere, Trou aux Biches provides the idyllic setting you have been dreaming of for your perfect wedding and honeymoon in Mauritius. Accommodation is housed in lavish chalet-style suites built in crescents while private villas are tucked among the lush tropical gardens. With an emphasis on environmental preservation, Trou aux Biches is the first eco-friendly resort in Mauritius, while providing the latest in luxury focusing on privacy, space and diversity. All Villas, Beach Front Suites and Senior Beach Front Suites have private pools. Other suite categories open onto larger pools of 126 m2, centred at the heart of each crescent. The hotel also has a large pool designed as a key feature in the main areas. Reserved for children aged 3 to 12, the mini-club also has its private pool. Wherever you are, the sea is never too far, beckoning you to relax in warm, crystal-clear waters. Trou aux Biches Resort & Spa has six restaurants named L'Oasis, La Caravelle, Le Deck, Blue Ginger, Mahiya and Il Corallo. Enjoy a world of flavours sourced from the far end of Asia to the shores of the Mediterranean sea. Other facilities at the resort include a luxurious Spa by Clarins with 20 cabins, a teens club as well as a range of free land and water sports. ... more   less 
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Also Known As:
Trou Aux Biches Resort And Spa
Trou Aux Biches Hotel Trou Aux Biches
Trou Aux Biches Beachcomber Golf Resort & Spa Mauritius

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