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“Beyond expectations” 4 of 5 bubbles
Review of Four Seasons Resort Seychelles

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Four Seasons Resort Seychelles
Ranked #1 of 2 Hotels in Baie Lazare
Certificate of Excellence
basel
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Beyond expectations”
4 of 5 bubbles Reviewed 5 March 2012

We are a couple engaged in design and architecture, travelling with our 13 year old daughter, just back from a week stay at Four Seasons. The hotel takes advantage of a splendid location and an intelligent, generous layout. The rooms are very comfortable and wellcoming, their space well articulated, both indoor and outdoor. We booked a garden villa, which had no view to the sea but was surrounded by luxuriant vegetation. It was quiet, secluded and shady, allowing maximum privacy and the convenient vicinity to pool and beach. During our stay, I walked around and, while not willing to intrude in other people's spaces, looked at views and orientation and came to the conclusion that next time we will ask for a sea view in the lower to middle level, possibly located to the right side of the resort (looking down to the beach from the reception area). The higher the level, the better the view gets, of course, but then there is a bit of ups and downs to endure for getting to beach and restaurants. A mild exercise, and easily avoidable by using the very curteous and prompt service of the many buggies at the guests' permanent disposal. We didn't use these much, but when we asked for it, never had to wait more than a couple of minutes...
The garden suite, leafy and soothing after a day in the sun, had also the good side of "forcing" us to get out of its cocooning, and taking full advantage of the beach, which is just perfect: no other words can describe it. The beach service was good, providing an endless string of fresh towels, juices and water, evian spray and sunglasses' cleaning, feet massage and fruits' snacks. Apart the sybaritic side, the water is warm, and clear, the sand white, the plants provide a most necessary, balmy shade and refuge to thousands of singing birds, while just a few meters from the shore lays a rich, lively and colorful underwater world, full of life and surprises. I am a keen, expert diver, and thought that "resort diving" would not be particularly intesting, at least for me. I was wrong. A well organized diving operation is running with impeccable precision and procedures, allowing rather interesting dives at short distance from the bay where the resort is located. And i had the further surprise of seeing in a casual snorkeling done along the shore some creatures that are not even so frequently spotted in open waters: eagle rays (two big and a delightful baby one, perfect in her miniature being, no more than 15 cm wide: never saw something like this in more than 500 logged dives in many and very diverse sites i had the good luck to go to, over the last years), napoleon wrasses, barracudas, bumphead parrot fishes, sting rays of different sorts, and all the more common reef fishes one can see in healthy, well preserved environments. The resorts' dive center is well equipped and well organized, handled by a young, competent and enthusiastic girl. The outsorced diving operation runs smoothly and nicely, and i noticed with pleasure the safety equipment and procedures not many operators finally care to gear themselves and their guests with.
The pool area is very attractive, located just near the beach, with plenty of space, sun and shade, a plesant bar/lounge setting and service and the good creole restaurant.
In spite of our not so high expectations, due to some of the written reviews, we found the food good, tasty and neat, albeith (as expected) a bit expensive or, rather, i would better say, handled with a bit lesser generous attitude than all the rest. Prices are high, indeed, but can be justified by some further little improvements here and there, either in the size of portions, or in the quality and choice of certain components: for example, i asked for a fruit platter, as a late afternoon snack, were the fruits were not particularly good, nor particularly plentiful, and this shall not happen at this level of prices, better say that this is not available, and offer something else instead. This being said, we eat well, varied and even sometimes especially enjoyed the offer (the indian night, for instance). Personnel was polite and pleasant, although perhaps the relation is slightly less personal compared to other individual boutique resorts we have been going to. On the other hand, Four Seasons is a serious brand, and a well established chain, so it is also normal that general organization sometimes overcomes a more personal, customized and individualized approach. All in all, we were satisfied by the courtesy, attentiveness and good spirit of the many people engaged in managing the many tasks that running such an operation requires. And we are definitely loking forward to go back as soon as possible.
One single "professional" suggestion to the management: please do check the relation table/chair, some of the dining tables are quite high, while the seating position is too low, and viceversa (such is the case of the Sezz lounge). This not only it is uncomfortable, but also makes one's eating habits and position rather unelegant! Sitting low is certainly more relaxed, but not if the table is too high, or the chair/settee is too deep (like at the bar at the beach): just provide extra cushions, and everything will be fine.
And, oops: provide free wifi throughout, this is not anymore an issue to be discussed or dealt with by charging extra! It looks petty, and you shall not.
Thanks for your patience, and see you again soon.

Room Tip: Garden rooms have no view but seclusion and privacy, and are closer to the beach and pool: in case...
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  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank fztraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex_Porteous, General Manager at Four Seasons Resort Seychelles, responded to this review, 11 March 2012
Dear fztraveller,

Thank you so much for your detailed review of the Resort. I will make sure that I pass on your praise to the whole team. It sounds like you really explored all that the Resort has to offer. I'm so glad you experienced the wonders of the marine life by diving and snorkeling in our Petite Anse bay - it really is a wonderland!

I will look closer into your comments about the difference in height of the tables and chairs as we strive for perfection in our dining experience. I'd also love to hear a little more from you with regards to your suggestions about portion sizes, as I was sorry to hear you didn't find these to be up to the high standards elsewhere. If you have any time to contact me at alex.porteous@fourseasons.com then I would really appreciate your time.

With warm personal regards,
Alex Porteous
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (196)
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English first
Madrid, Spain
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 2 March 2012

We stayed at the Four Seasons in Mahé for three nights (18-21 feb 2012), we loved the location of the hotel in one of the best beaches from the island, which is de facto private for the hotel as you can only access by boat or being a guest of the hotel. Rooms are splendid, big with great views and nicely decorated. The staff is friendly and kind. I would note as only problem that restaurant/bar prices are a bit too over the top and also that they don't include taxes and service charge, so every price you see on the menus you have to add a 25% additional charge which make prices a bit too expensive. Food is ok but definetly not worth the money you pay for it. For instance the Criolle Buffet one night cost us about 90 Euro per person.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Silvia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex_Porteous, General Manager at Four Seasons Resort Seychelles, responded to this review, 11 March 2012
Dear Silvia G,

Thank you so much for your kind words about the Resort. It's lovely to see your positive review about our rooms and service. And we really do have the most wonderful beach!

I'm sorry to hear that you felt our restaurants didn't represent the value-for-money your were looking for. If there were any particular points about our restaurant and bar pricing that you would like to discuss then please do drop me an email at alex.porteous@fourseasons.com. I would really appreciate your feedback, if you can find the time, as we are always striving to improve our guests' experience.

With warm personal regards,
Alex Porteous
General Manager
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Ghent, Belgium
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 29 February 2012

Private villas with private pool located in a lush green jungle of around 80 hectares, with a magnificent beach. Excellent staff, service and restaurants. Ideal for a relaxing stay and to get a feel of the unique Seychelles.

Room Tip: ocean view villas
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jjonckheere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex_Porteous, General Manager at Four Seasons Resort Seychelles, responded to this review, 5 March 2012
Dear jjonckheere,

Thank you so much for taking the time to post your review. It is wonderful to hear how much you enjoyed your stay. We really enjoy getting feedback, and such high praise, especially about our delivery of a truly authentic Seychelles' experience is wonderful to hear.

Please come and see us again soon! The team and I are looking forward to your next visit.

With warm personal regards,
Alex Porteous
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 29 February 2012

What can I say! Having been traveling all over the world, including Polynesia & AustralAsia this place is just fantastic. The location, the villas & the service. This is my first review ever posted, I just had to. The combination of effortless service combined with flexibility and a good level of costumer intimacy made our stay perfect. Alex & the team is onto something excellent here. Its Four Seasons for us from now on. Well done all!

Room Tip: Stay in the middle e.g. 409 to 605 so you can hear the sea and walk to the beach & Breakfast
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  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Soren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex_Porteous, General Manager at Four Seasons Resort Seychelles, responded to this review, 5 March 2012
Dear Soren K,

Thank you for your fabulous review. It is wonderful to hear from you and I will be sure to congratulate the team on your behalf.

We look forward to welcoming you back soon.

With warm personal regards,
Alex Porteous
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 29 February 2012

We want to add our praises to those already on TA.
The place is beautiful, the staff always welcoming and efficient, the service of the highest level, the rooms wonderful, the from the beach snorkeling incredible, the spa excellent…I run out of adjectives!
We had four extraordinary days and four beautiful nights at this great resort; and they even let us use the villa on a complimentary basis on the last afternoon as we had our flight only in the evening. We were also invited to a “welcome” cocktail on the first evening where we met some really nice staff and had great drinks and treats.
Breakfast in the morning was more feast than break (excellent food, stunning views…and champagne) and the days were just too short to fully enjoy the resort.
As the place is somewhat isolated, a rented car is a real plus. It will allow you to have dinner outside sometimes, the food at the restaurants being quite good but quite expensive too.
If I must find something negative (apart from the fact that we did not stayed long enough), I will say that it is not easy to find the resort on self-drive, as there is no signpost on the main road or at the first T-junction. Does it results from a will of privacy keeping?
To conclude, if you have the opportunity to stay there, do not hesitate. This is the best hotel we have ever stayed at, and we have been at many.

Room Tip: Garden villas benefit from packages some time
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  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BigDid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex_Porteous, General Manager at Four Seasons Resort Seychelles, responded to this review, 2 March 2012
Dear BigDid,

Thank you for your review - we are all so pleased to hear what a fantastic stay you had with us. I am especially glad to hear how much you enjoyed the weekly cocktail, as we enjoy really enjoy taking the time to chatting and getting to know our guests.

Great tip about the rental car! We also have Resort cars and taxis available via our Concierge so guests can explore our glorious island. Thank you for the feedback about a lack of sign at the junction too. We actually had a new one installed just a couple of weeks ago, so we hope you can come and admire our handiwork on your next visit to the Resort!

We look forward to welcoming you back soon.

With warm personal regards,
Alex Porteous
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UAE
Level Contributor
153 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 26 February 2012

We really had a fantastic time: My kids loved being in the jungle, and loved the pool and the beach, and the crabs. They constantly had something to do and are still talking about their time at the resort.

I’d like to compliment on the hotel staff: particularly Mohammed from F&B, obviously Bob as he made us feel very welcome on many occasions taking time to speak to us and the children, and some very good house-keeping staff who kept the property immaculate. The ladies at the kids club were fantastic looking after the children: though they were busy, they were able to slot the children in. We made a number of unique requests for our children and they were fulfilled by hotel staff very promptly indeed; moreover, all our requests were met with friendly and can-do attitude. The facilities were also great: we used the gym and the pool; the beach was kept to the very high standards, and the water sports team were excellent.

The professionalism and friendliness of hotelstaff is what separates Four Seasons property from other destinations we visited in the past, and it made a great difference for us.We had a really flawless stay.

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Iain A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex_Porteous, General Manager at Four Seasons Resort Seychelles, responded to this review, 29 February 2012
Dear Iain A,

Thank you so much for your wonderful review. I'm so glad to hear what a wonderful stay you had, and how much the children enjoyed their stay too. I will pass on your feedback to all the teams involved. And Bob says hi!

We all look forward to welcoming you back to the jungle soon.

Alex Porteous
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

This is our second stay at Four Seasons in the past year and we enjoyed the second stay just as much as the first. The service seems to have improved if this is at all possible. We also managed to get the same villa as last time and they remembered it was my birthday. The rooms are truly delightful and spacious with exceptional views. I loved the new all you can eat sushi night and the little feebies at the beach is a special touch.

It wouldnt be fair not to mention seyexcluisve who as always booked everything perfectly for us and made sure we got the same room. I also would like to recommend the restaurant next to the hotel called Anse Soliel Cafe, excellent for a cheapish lunch and its about a 10 min walk.

We will be back and thank you once again!

Room Tip: Stay on the right hand side of the resort if you would like more sun.
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sandraduncanonholida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alex_Porteous, General Manager at Four Seasons Resort Seychelles, responded to this review, 22 February 2012
Dear sandraduncanonholida,

Thank you so much for your feedback. It's great to know that you had a wonderful stay, and that you have recognised that we are always striving to improve all our guests' experience.

Great to hear how much you enjoyed the Japanese buffet - it's always so popular!

We hope you will come back to see us again soon for your third trip.

With warm personal regards,
Alex Porteous
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Resort Seychelles

Property: Four Seasons Resort Seychelles
Address: Petite Anse | P.O. Box 1397, Baie Lazare, Mahe Island, Seychelles
Phone Number:
Region: Seychelles > Mahe Island > Baie Lazare
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Baie Lazare
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Resort Seychelles 5*
Number of rooms: 67
Official Description (provided by the hotel):
Discover Seychelles’ best kept secret – a tropical amphitheatre of treetop villas circling the idyllic white smile of Mahé’s Petite Anse bay. Descend down lushly forested paths to the secluded powder-sand beach or rise to the dramatic heights of the contemporary spa, cantilevered off the hillside with views that stretch forever. The villa interiors are inspired by rustic Seychellois and French colonial style. Simple, whitewashed timber slat walls allow our carefully curated collection of objets d’art to sing. The verandah, day bed pavilion, and infinity plunge pool set off unencumbered views of tropical greenery, the white sand enclosed in the bay, and the azure waters of the Indian Ocean. With only 67 villas and suites raised on stilts amongst mango, jackfruit and cinnamon trees on a 180-hectare site nestled in the natural amphitheatre of Petite Anse, the resort is a haven of untouched nature and peaceful isolation. From castaway days to vibrant Creole nights, bask in the cultural and culinary essences of the Seychelles infused with legendary Four Seasons care.Treehouse villas have their own private infinity pool cleverly integrated into vast wooden terraces, indoor and outdoor showers and large ocean-view baths. Journey to wellness at the hilltop spa where yoga and invigorating treatments await. Relaxation next to the white powder sands and azure waters is taken to the next level by a beach service tailored to make your time in the warm Seychelles climate as comfortable as possible, while recreation activities bring fun and adventure to those looking to try something new. "Kids for All Seasons" will keep young guests entertained, allowing parents to spend private moments together. ... more   less 
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Also Known As:
Four Seasons Resort Seychelles Hotel Baie Lazare
4 Seasons Resort Seychelles
Four Seasons Seychelles
Four Seasons Baie Lazare
Four Seasons Resort Seychelles Mahe Island

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