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“Cranberry Cottage, an Oasis in Ladybrand, RSA”
Review of Cranberry Cottage

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Cranberry Cottage
Ranked #1 of 15 Ladybrand B&B and Inns
Certificate of Excellence
Big Bear City, California
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Cranberry Cottage, an Oasis in Ladybrand, RSA”
Reviewed 3 September 2013

First class accommodations, meals, and service. Just across the border from Maseru, Lesotho. A full service restaurant with an excellent choice of South African wines. Adequate parking, numerous nearby attractions, easy access to Lesotho, and a pleasant historic town.

Room Tip: Separate family-sized suites available.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deljohnson2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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159 reviews from our community

Traveller rating
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    14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
Johannesburg, South Africa
1 review
Reviewed 27 August 2013

I booked at Cranberry Cottage for 3 rooms, for 2nights .
Booking confirmation 14906605 dated 22 August .
On arrival at 18H50 on the 26 of August, tired after a long trip from Pretoria we were informed that they had no booking for us and even after showing my printed confirmation they said it was not on their system and they did not have any vacant rooms.
Fortunately we found alternative accommodation.
The following morning I received a phone call from Shirley saying they had received the confirmation for our booking, and they now had room for us, that the mess up was not their fault but was their website booking system.
I advised them that we had made alternative arrangements and would not stay be staying with them.
I was HORRIFIED when INSTEAD of APOLOGISING they DEBIT my CREDIT Card. When they have breached the contract THEY MAKE THE VICTIM PAY!!!!!
When I queried this they say they have a 100% cancellation policy and will not refund my money.
THIS HOW THEY APOLOGISE AND TRY TO MAKE AMENDS WHEN THEY HAVE MESSED UP!!!!!!

  • Stayed August 2013, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Miranda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 August 2013

Excellent quality and real value for money. I really like the fact that they have a restaurant as well with great food. The staff is very friendly and it really did feel like a home away from home. I would definitely stay here again in the future.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Businessman1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 9 August 2013

We had a lovely time Cranberry. The rooms were top quality with everything in a working condition in every visit. Really warm and cosy guesthouse with great staff. Restaurant were superb with 4 top chefs. thank you for a memorable experience.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PWvV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
1 review
Reviewed 5 August 2013

I go regularly to Lesotho on business and stay at Lesotho Sun, however it is riduculously expensive and the rooms are shocking. Found this place on the net, and wow. I wish all places I stayed at in my travels was like this. The staff are friendly, quick into Lesotho. Rooms are clean, sheets are crisp - really great. I will be back again and will also plan a trip with my family. Thank you Cranberry, you have a winner!

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2013 via mobile

The food is very well presented and prepared. Breakfast is awesome and fresh . The staff is very friendly an generous. Rooms are neat, comfortable and cozy. I will recommend Cranberry to anyone. Love this place. Will definitely come again

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Morne V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 May 2013

I dropped in for lunch when my original destination, Living Life, was closed as it was Sunday. The staff was lovely, the beer was cold, the pizza a bit greasy but the veggies and herbs were fresh and the taste was excellent. The gardens were a great reprieve. I certainly will return for an evening meal.

Stayed May 2013, travelled solo
Helpful?
1 Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cranberry Cottage

Property: Cranberry Cottage
Address: 37 Beeton Street, Ladybrand 9745, South Africa
Region: South Africa > Free State > Ladybrand
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 B&Bs / Inns in Ladybrand
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cranberry Cottage 4*
Number of rooms: 43
Official Description (provided by the hotel):
Unwind in warm Free-State hospitality, while stretching out in our Spacious, Luxurious Suites. Set in a lovely Colonial-style retreat, Cranberry Cottage offers 13 Luxury Rooms, 12 Deluxe Rooms and 9 Self-Catering Rooms, each with crisp linen, sparkling bathrooms, and all the modern mod-cons you may need. Cranberry Cottage features a wellness centre, gym facilities and a swimming pool, all set in lush gardens with outdoor seating. The air-conditioned rooms all come with terrace and garden views, as well as a sofa and satellite TV. They also include a fridge, microwave and tea-and-coffee making facilities. The en- suite bathrooms come with a hairdryer and free toiletries. Guests can relax by the swimming pool and enjoy the guest house's fireplace and BBQ facilities. Cranberry's Restaurant has an a la carte menu, offering an infusion of modern and traditional cuisine. Guests and the public alike, can enjoy our menu, with a wide variety to choose from....Charming to say the least! ... more   less 
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