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“Definitely not to return!”
2 of 5 bubbles Review of The Inn at 81

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The Inn at 81
Ranked #8 of 14 Hotels in Watertown
Arnprior, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Definitely not to return!”
2 of 5 bubbles Reviewed 26 December 2013

We always go to Watertown and Syracuse for Black Friday. We had booked our trip a year in advance as we always stay at the Ramada in Syracuse. Somehow they booked the wrong dates for us in Syracuse so we were scrambling at the end to find a room in Watertown. We paid more than enough for the rooms. When we drove in they were advertising rooms for $99. We paid a whole lot more than that! When we asked to speak to the manager he was no where to be found.The rooms were so out dated it wasn't even funny. We had asked for adjoining rooms and they told us they didn't have any. When we got to the room the desk was in front of the adjoining doors, so we just moved the desk and voila, we had an adjoining room. The halls were so cold, even the cleaning staff were cold. We had a great lady cleaning our rooms! The breakfast was nothing to talk about, definitely could not compare this to the Ramada hotel, in Syracuse. Would we return to this hotel in the future, NOT ON YOUR LIFE!!!
The breakfast was nothing to write home about, sure could not compare this to any other hotel we have stayed at in Watertown or Syracuse. Would we return, absolutely not!!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MEEvans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1traviler, Manager at The Inn at 81, responded to this review, 25 March 2014
We are sorry you didn't have a good stay with us and hope your next visit into Watertown would be more pleasant. Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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208 reviews from our community

Traveller rating
    61
    89
    39
    14
    5
See reviews for
45
94
16
14
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Any
English first
Carleton Place, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 November 2013

My wife and i stayed at this hotel the room was very clean,and the staff were excellent especially Cindy at the front desk who gave us tips on where to shop and where the good restaurants we would not hesitate to recommend this hotel to family and friends it is close to everything we would certainly be going back.Thanks again for a very pleasent experince.
Wayne and Deirdre Dinelle

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayne2012_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1traviler, Manager at The Inn at 81, responded to this review, 25 March 2014
Thank you for your feedback, we are happy to know you enjoyed your stay with us. our staff hopes to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cobourg, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 25 October 2013

Hotel is older but the rooms have been renovated and are clean. Continental breakfast was basic but good unfortunately breakfast area is not large enough to handle the volume of people. Overall ok for the price.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cobourgdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1traviler, Manager at The Inn at 81, responded to this review, 25 March 2014
Thank you for your review, we do apologize for the space inconvenience. but we're glad to hear you had a decent stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helena, Montana
1 review
2 of 5 bubbles Reviewed 25 October 2013

After reading the reviews, I thought this would be the best hotel in the best location for our
family greeting our son's return to Ft. Drum from Afghanistan. The desk clerk was amazing! The rooms were not clean and we had to beg to have anyone come clean our room after 2 days of no cleaning, towels, etc.! Seems to have fallen on hard times.

Room Tip: If you are staying for a day - go for it, for more than that, pick another location.
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 406Fam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1traviler, Manager at The Inn at 81, responded to this review, 25 March 2014
We deeply apologize for the inconvenience and lack of service and will correct this matter. We do hope you have a better stay in Watertown during your next travel. Thank you for your feedback
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gatineau, Canada
Level Contributor
2 reviews
4 of 5 bubbles Reviewed 24 October 2013

Very clean and quiet location, Excellent quality of bed for a great sleep, great deal, excellent light breakfast. Great location for a shopping trip to Watertown.
I have only concern, the quality of the airflow needs to be reviewed and improved.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josef D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1traviler, Manager at The Inn at 81, responded to this review, 25 March 2014
Thank you for your review, we will take your suggestion into account and hopefully in your next travel would have a better stay in Watertown.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orleans
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 19 October 2013

Extra clean, great continental breakfast, very reasonable rates, great location, quiet place to stay and staff are very friendly. For the price, you will find everything needed for a night in a peaceful environment.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cottage61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1traviler, Manager at The Inn at 81, responded to this review, 25 March 2014
thank you for your review. we are happy to hear you had a good stay at our hotel and look forward to seeing you again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cobourg, Canada
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

This is a great hotel and good value...$67/night for a double room. Friendly courteous staff, clean and tidy inside and out. Decent basic breakfast offered each morning in the lobby. Coffee, tea, juices and donuts available 24 hrs. Happy hour and snackies Tues - Thurs. Right smack in the middle of shopping in either direction and adjacent to the interstate. Denny's is a 3 min. walk down the street or Bob Evans' a 5 min. drive for a good meal. Will definitely stay here again. Tip...it's a long hotel from one end to the other so if you like being near the lobby maybe ask on booking. Booked a deal with our Choice Membership...pay ahead at time of booking online, $67/night. Great Deal!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cobourgian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1traviler, Manager at The Inn at 81, responded to this review, 25 March 2014
we are pleased to hear you were satisfied with your stay. hopefully we will see you again in your next travel. thank you for taking time in your day to complete a review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Inn at 81

Property: The Inn at 81
Address: 1190 Arsenal St, Watertown, NY 13601-2212 (Formerly Quality Inn and Suites)
Region: United States > New York > Watertown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Watertown
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — The Inn at 81 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
The Inn at 81 Watertown includes more of what you want when traveling to Northern New York State! We are a completely renovated and upgraded property with all our improvements completed for 2011. Take advantage of our complimentary hot breakfast served daily, and free Wi-Fi in all guest rooms. Additionally, every guest room comes equipped with microwaves, mini-fridges and cable TV. The Inn at 81 Watertown is your best value near the Thousand Islands, Fort Drum, the Great Lakes Seaway Trail, and the entire Northern New York region. We offer the perfect accommodations whether you are in town to visit family stationed at Fort Drum, home to the Army's 10th Mountain Division, or to enjoy a weekend shopping trip from across the 1000 Islands Bridge. We are less than 1 mile from the newly expanded shopping district which includes the Salmon Run Mall, Sam's Club and Wal-Mart. A reminder to our friends from Kingston, Ontario - we are only 25 miles from the Canadian border! Adventure enthusiasts come to experience 14 sets of class III and IV rapids along the Black River. There's snowmobiling at Tug Hill Plateau and snowboarding and skiing throughout the Dry Hill and Thompson Park area. We offer plenty of parking for snowmobile travelers in the winter and are within a few minutes of multiple access points for the Black River. So whether you are Whitewater kayaking, flat water paddling, snowmobiling or skiing we've got you covered at The Inn at 81 Watertown. ... more   less 
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Also Known As:
Americas Best Value Hotel Watertown

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