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Hilton Garden Inn Watertown/Thousand Islands
Ranked #1 of 14 Hotels in Watertown
Certificate of Excellence
Reviewed 17 November 2013

This is a great hotel. From the moment you walk in, you feel relaxed. The staff are very courteous. The rooms are new and everything was clean and fresh. Make sure to dine at the restaurant on premise. We had a wonderful dining experience and the food was excellent.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Irene W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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721 - 727 of 879 reviews

Reviewed 16 November 2013

The experience at the hotel was only adequate. Our online confirmation was very misleading, leaving us to believe a breakfast came with the room. We were later told that we would have had to purchase a special package to include that. We were begrudgingly given a "courtesy coupon" for breakfast.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Kathryn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013

We have stayed at a number of Hilton Garden Inns. We have always been very pleased with the level of service and the hotel. The staff are pleased to assist. The pool and exercise rooms are clean and pleasent to use.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

I've stayed here twice in two years on my trips to Watertown, NY area. If you're visiting Ft. Drum, this is the perfect location. If you're just enjoying the area, this is still the place for you. It's one of the nicest HGI in the chain. Clean, friendly, comfortable, quiet, efficient. Highly recommend. I'm not a B&B person - been burned with too many cute, deceiving internet pics. I know when I go to an HGI there's a level of consistency. And this location is at the top.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Ronn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2013

The staff were great at arrival and also helped out when I had questions. The Banquet (Rotary) was well organized and the food very good. The wait staff knew what they were doing and were polite. Room more than adequate. Would come again.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2013

The Hilton Garden Inn was comfortable accommodation for my short stay. The room and bathroom were clean and in good repair. The bed and the pillows were quite comfortable. There was a good breakfast offered but too much for me! The Hotel was well locate as I was heading to Fort Drum in the morning.

Stayed: November 2013, travelled solo
Review collected in partnership with Hilton Garden Inn
Thank Christine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2013

This is a relatively new facility. Everything was top-notch for the HG chain. The staff at this particular hotel were extremely accommodating. Only complaint - the 'heated' pool needed to be warmer (other guests felt the same). Quality food and service from housekeeping, restaraunts, etc.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Laurie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Watertown/Thousand Islands

Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601-2294
Phone Number:
Region: United States > New York > Watertown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Watertown
Price Range: £86 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Watertown/Thousand Islands 3*
Number of rooms: 136
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Watertown / Thousand Islands Hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Center with WiFi, secure remote printing from guest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk. ... more   less 
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