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“Unexpected surprise!”

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Hilton Garden Inn Watertown/Thousand Islands
Ranked #1 of 14 Hotels in Watertown
Certificate of Excellence
Pierrefonds, Quebec
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Unexpected surprise!”
Reviewed 6 May 2014

My husband and I were heading off from Montreal to Buffalo to visit our son. After working all Friday we were a bit tired so we decided to stop halfway in Watertown. What a lovely surprise it was to find this little jewel after having no expectations. The room was perfectly satisfactory, nice and clean, had a Keuring Coffee machine, microwave and fridge. We had a room right on the highway, thought it might be loud, but we didn't hear a thing. Found the room a little warm, but we may have not set the AC properly. We stopped in the bar for a drink, the dining room was hopping with the Friday night fishfry. We were quite comfy so we decided to eat in the bar and had the very popular fishfry which was delicious. We enjoyed the food in the restaurant so much that we decided to stop in on the way home for lunch. Had a very enjoyable club sandwich and my husband had a French dip roast beef sandwich and he's still talking about it. From now on, this will be our place to stop to eat on the way to Buffalo. No more crappy Applebees. I do believe they have a real chef in that kitchen. Lovely room, friendly staff, excellent kitchen. Couldn't ask for more!

  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank NancyJean2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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786 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Montreal, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 May 2014

I often travel to the U.S. by car and will often take my first hotel once I have crossed into the U.S. This is a great place to stop. The price is reasonable. The food at the restaurant is the best in the area. The staff are friendly, helpful and efficient. The room is large and well equipped. I highly recommend this hotel to stay or just stop in to eat. The fish fry on Fridays is delicious. As well as everything else on the menu I tried.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank RichardQGauthier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ogdensburg, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 May 2014

hotel was very clean and staff was friendly and very helpful in all areas.we will be using this hotel in the future.i would have to recommend this hotel to anyone looking for a comfortable stay at a great hotel.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Shawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 April 2014

I really enjoyed staying at this hotel. The location is just off the interstate with plenty of places to eat and shop around it. Check-in was easy and fast. I called down to the front desk because I had a problem with my wireless connection and the young lady took care of it immediately. I will be staying here again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Meagan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cobourg, Canada
1 review
Reviewed 25 April 2014

I have stayed at this hotel many times and will continue to do so whenever my travel requires a stay over in Watertown NY. I have stayed at the Watertown Hilton Garden Inn for both business and for pleasure and have never been disappointed. I have made use of their business center and their meeting room at no charge and with all amenities that I required.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston, Canada
1 review
Reviewed 22 April 2014

Because we're AAA members...this Hotel was extremely reasonable....The amenities great !!!!....we'll try other Hilton Garden Inns...in the future...and hope they are equally as good.... We particularly like the Hilton Family of Hotels !!!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Connie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Ontario, Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 April 2014

A friendly hotel, very clean, with lots of amenities. This is a hotel I would recommend. Well appointed fitness room, pool and hot tub. Close to shopping and restaurants, right off the Interstate. A great value and a great experience.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Watertown/Thousand Islands

Property: Hilton Garden Inn Watertown/Thousand Islands
Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601-2294
Phone Number:
Region: United States > New York > Watertown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Watertown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Watertown/Thousand Islands 3*
Number of rooms: 136
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Watertown / Thousand Islands Hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Center with WiFi, secure remote printing from guest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk. ... more   less 
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