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“Great stopover in the north country”

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Hilton Garden Inn Watertown/Thousand Islands
Ranked #1 of 14 Hotels in Watertown
Certificate of Excellence
New York
Level 5 Contributor
74 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Great stopover in the north country”
Reviewed 2 July 2014

Stopped in Watertown to break up a long trip from the New York City suburbs to Canada. Prefer Hilton properties so decided to take this HGI under consideration. not disappointed! Great check-in, clean, comfortable rooms, lots of food options close by. Breakfast in-house was very well done. If you're traveling to the 1000 Islands region, have business at nearby Fort Drum, or like me want to break up a long car trip, stay here. PS: Fitness center well-done, too.

Room Tip: Try and get a room on the east or parking lot side. the rooms facing west face I-81 and it's nor...
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  • Stayed June 2014, travelled solo
    • Value
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Helpful?
Thank 5w30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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823 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

This hotel and staff are excellent. Having a Hilton Garden Inn in Watertown is a coo! I would recommend to anyone. These are the best accomodations you will find in Watertown. The fact that there is a restaurant in house and room service makes the stay that much more enjoyable.

  • Stayed June 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank 650edwinr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cobourg, Canada
Level 4 Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 June 2014

Hubby and I stayed here for a romantic weekend. It was one of the nicest hotels we've been to. Staff was fantastic. Rooms clean. Beds so comfy. Perfect location. I never wanted to leave. Would stay again as a couple or with child.

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Christie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, NY, United States
1 review
Reviewed 25 June 2014

The hotel was clean and bright. It looked like a new hotel.The room was comfortable, very clean. They really thought of everything we might need, even a makeup remover cloth. Breakfast was excellent with the delicious omelet station! We were stuffed!!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 4 Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 June 2014 via mobile

One night with 3 friends. Accommodations were clean and staff was extremely welcoming and pleasant. We asked for a cot, and it was in the room before we made it up there! Cot was incredible, as comfortable as the queen beds. Brunch at the hotel restaurant was excellent value, great buffet with chefs making delicious omelets. Would stay here again in a heartbeat!

Stayed June 2014
Helpful?
Thank kimbeth66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oshawa, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 17 June 2014

Location is great. The American Grill Restaurant in the hotel is excellent. They serve a Buffet Breakfast. Would of liked to have a choice of Buffet Breakfast and a Breakfast Menu. We are not keen on Buffet Breakfasts. Room was very comfortable. We like the location. It is close to the Salmon Run Mall and the Price Chopper is just across the street.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Theresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rensselaer Falls, New York
Level 4 Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 June 2014

From the time my husband and I stepped in the front door, until we left the next morning, everything was perfect. From the entire room (which was spotless), to the bed (which you can dial your desire from firm to soft), to the pillows on the bed (which were sooooo comfy), to the bathroom (which included everything anybody would ever need), to our breakfast! The staff was very helpful, courteous and kind. Breakfast buffet was wonderful. I made my own waffle, which was delicious, the chef made my scrambled eggs and made my husbands as well. All you could eat and a huge variety of food. Just cannot say enough wonderful things about this place. If it were being rated on a scale of 1-10, I would rate it a "20"!!! I highly recommend this to anyone! Thank you everyone at Hilton, for making my husbands and my stay a very happy one! P.S....it was my birthday and my husband gave me a date night and so happy we picked the Hilton!

Room Tip: Our room was on the first floor near the back of the hotel. Unsure of other rooms, be this area was...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank birdluver79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Watertown/Thousand Islands

Property: Hilton Garden Inn Watertown/Thousand Islands
Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601-2294
Phone Number:
Region: United States > New York > Watertown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Watertown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Watertown/Thousand Islands 3*
Number of rooms: 136
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Watertown / Thousand Islands Hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Center with WiFi, secure remote printing from guest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk. ... more   less 
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