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“Hilton Garden Inn Watertown”

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Hilton Garden Inn Watertown/Thousand Islands
Ranked #1 of 14 Hotels in Watertown
Certificate of Excellence
Ithaca, United States
Level Contributor
3 reviews
3 hotel reviews
“Hilton Garden Inn Watertown”
5 of 5 bubbles Reviewed 21 July 2014

We got one of the last 2 rooms available on a Thursday. I was hoping for a little better price, but the room had a jacuzzi and was very clean. If you're a Hilton honors member pay attention to the card you get for the bar/restaurant the bar is scratched out on the back. You can earn points in the bar but you have to order food with your drinks.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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755 reviews from our community

Traveller rating
    538
    146
    49
    15
    7
See reviews for
212
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Davenport, United States
1 review
4 of 5 bubbles Reviewed 21 July 2014

Very nice hotel, great staff,rooms very nice and clean, would choose this hotel when on business in area next time. Great eating location close by. Hotel food prices were a little on the higher side but food was good.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
294 reviews
283 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 bubbles Reviewed 20 July 2014

Booked via HH for 116$ AAA rate. Check in was pleasant and friendly, and was highlighted the offerings in the hotel as well as HH perks. Professional.

Room was of good size, modern, great king bed with firmness settings on each side, LCD TV with plenty of channels, free wifi, nice bathroom with walk in shower, small fridge and microwave.

The pool is a bit small sized, gym is well appointed, plenty of parking. If I recall, breakfast was 10$ AYCE buffet but did not partake. Plenty of food choice in walking distance. Overall, a good hotel for Watertown.

  • Stayed June 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Lubiere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
natural bridge, United States
1 review
3 of 5 bubbles Reviewed 16 July 2014

this hotel is very clean and located in a nice area . the prices are a little steep especially for this area. The prices are steep for this area . The beds are comfortable but the pillows are something to be desired. the food is very good and the bar staff are all very nice. We were there for a wedding and when they set a time limit to be out they are not kidding it was a few minutes before 10 o'clock and the staff started to tear down the reception and basically pushing everyone out and they were throwing away the wedding favors and whatever else was left on the tables without consulting with the bride and groom to see if they wanted anything saved . Overall I would probably not stay at this hotel again but I would go there to eat dinner as their food is very good .

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Darcy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, NY
Level Contributor
80 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 12 July 2014

A good choice for business or family travel. Pool, hot tub, and fitness room are available. Restaurant on site. (Note: No free breakfast, except for high level Hilton Honors members. If that is important, try the Hampton Inn nearby.) Comfortable rooms with a microwave & refrigerator in each room. Ask for a room with an odd number (away from the highway). This is a new hotel, but the rooms on the highway side can be noisy. (Route 81 has traffic all night long.)

Stayed July 2014, travelled on business
Helpful?
1 Thank rrpd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
119 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed 8 July 2014

Our family stayed here over a long weekend, primarily to visit the Thousand islands and to visit a new area.

We stayed at the Hilton Garden Inn as it had a good weekend rate and was only around 15-20 mins from Alex Bay on the river. The boat tour was really great and because it was Father's Day, I went for free!! BTW, it is worth getting off at Bolt castle and touring it.

The hotel is quite large for a HGI. The room was spacious, clean and comfortable. The breakfast buffet was good and filled us up!! Only one day (Father's Day) was the breakfast area completely crazy, but we still found a table.

Plus sides were nice rooms, good internet, great staff, good location, loads of restaurants nearby and a mall 1 minute away.

Only real downside was that the swimming pool was tiny, both for a hotel this size and for a Hilton Garden Inn.

Overall good, but we may stay elsewhere in Watertown that has a nicer pool and recreation area.

Room Tip: Ask for a room that does not face the highway!
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  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank GarethParry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
74 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 2 July 2014

Stopped in Watertown to break up a long trip from the New York City suburbs to Canada. Prefer Hilton properties so decided to take this HGI under consideration. not disappointed! Great check-in, clean, comfortable rooms, lots of food options close by. Breakfast in-house was very well done. If you're traveling to the 1000 Islands region, have business at nearby Fort Drum, or like me want to break up a long car trip, stay here. PS: Fitness center well-done, too.

Room Tip: Try and get a room on the east or parking lot side. the rooms facing west face I-81 and it's nor...
See more room tips
  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5w30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Watertown/Thousand Islands

Property: Hilton Garden Inn Watertown/Thousand Islands
Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601-2294
Phone Number:
Region: United States > New York > Watertown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Watertown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Watertown/Thousand Islands 3*
Number of rooms: 136
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Watertown / Thousand Islands Hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Center with WiFi, secure remote printing from guest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk. ... more   less 
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