We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very clean and large room, great location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Comfort Inn & Suites
Ranked #5 of 14 Hotels in Watertown
Certificate of Excellence
Reviewed 2 October 2013

I did my research before reserving a room at the Comfort Inn because I was attending a conference in town and wanted to make sure I had a clean, comfortable place at night. The reviews on Trip Advisor did not let me down once again! This hotel is very clean and updated, although it may not appear so from the outside. Our room was a King Suite which was more than adequate for our needs. It had a very comfortable bed, sofa, chair, desk and jacuzzi tub. The only negative I have is that there was not a bathroom fan, but the bathroom was spacious enough that it didn't seem to matter. We were on the 4th floor and our room was adjacent to the elevator, but we did not hear any noise at all during the night. The staff was very helpful and the parking was easy. There is a clean indoor pool that had plenty of chairs and tables surrounding for relaxation. There is also a very nicely equipped exercise room. My conference was being held at the Ramada Inn down the street, but from what I saw I would highly recommend staying here at the Comfort Inn. It seemed much cleaner and more up-to-date.

Room Tip: We were right next to the elevator on the 4th floor and it was very quiet.
See more room tips
  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jeannie1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee C, General Manager at Comfort Inn & Suites, responded to this reviewResponded 29 October 2013

Thank you so much for deciding to leave your comments about our hotel on Tripadvisor. We credit much of our success in the industry thus far, to our ability to take our guests comments and use them to make our service and accommodations even better. I am so very pleased that you enjoyed your stay with us and were able to comment about so much that you experienced during your stay. Our whirlpool rooms are indeed splendid rooms. These rooms are all about relaxation, the larger space, the added furniture, and let us not forget the large whirlpool tub for your enjoyment. They are just right for unwinding at the end of the day or celebrating a homecoming. We really look forward to your future stays with us. Hopefully we will see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (356)
Traveller rating
Traveller type
Time of year
Language

248 - 254 of 356 reviews

Reviewed 30 September 2013

Stayed one night here while passing through. Hotel is clean and lots of choice for their complimentary breakfast. It was busy but quiet and staff were helpful. Was above expectations considering other comfort inns I have stayed at.

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jason E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee C, General Manager at Comfort Inn & Suites, responded to this reviewResponded 28 October 2013

Thank you for choosing our hotel on your recent stopover in Watertown. Your comments are an invaluable resource for us, thank you so much for sharing them. I am glad that we were able to be of service. We look forward to your stays with us in the future perhaps as a destination instead of a stopover.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

I had to change the dates of my stay last minute as my soldier's homecoming was delayed, and they were incredibly accommodating. As they didn't have a room like mine available for an extended stay, they bumped us up to a suite free of charge! I used the fitness room each morning, and it was clean and empty around 7am. The TV wasn't working and they had maintenance come by to fix it immediately. Not necessary, but great. The breakfast was very good (love the mini waffle maker!) and the breakfast staff was great. I've stayed here numerous times before, but this was a wonderful stay and I want to thank the staff for being so helpful. I suppose it comes with being in the area of a military base, but it doesn't go unappreciated.

Room Tip: There is laundry on the 2nd floor so ask for a room on the opposite side of the laundry room - you c...
See more room tips
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kken2416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee C, General Manager at Comfort Inn & Suites, responded to this reviewResponded 28 October 2013

Thank you so much for choosing to stay with us to welcome home your soldier. We are proud and honored to have the opportunity to support our troops and their families. Being close to the base we understand how quickly things can change and we will always make every effort possible to accommodate these changes for you. I am pleased that you were able to enjoy our fitness room so thoroughly. I have shared your comments with the breakfast staff and they are grateful for your kind words. I hope that you will return to stay with us again. Climb to glory.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2013

Efficiently run low-end hotel chain. Front desk staff (especially Jay) was extremely good at their jobs. The rooms are clean and comfortable. However, I don't understand how they can charge a 25% supplement ($25) when staying with a small pet in the room. This seems excessive. Maybe if this were a Hilton or similar lodging, but not for this hotel category.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mascalzone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee C, General Manager at Comfort Inn & Suites, responded to this reviewResponded 28 October 2013

I would like to offer my thanks for taking the time to review your recent stay with us. Thank you for your comments about our staff, our team takes great pride in their work and your comments are rewarding. Our pet fee is a one time cleaning fee charged whenever and animal occupies a room. This fee is $25.00 per pet, per stay to cover the extra deep cleaning that must be done when a pet room checks out. Please understand that it is our pleasure to make a great effort to return our rooms to new condition each time they are vacated, so when there is a pet in the room this can take considerable time and resources. Thank you again for your time and consideration in writing your review. I hope you will return to stay with us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2013

We were in a handicapped room although we are not handicapped - it was less expensive! The room was clean & quiet and the bed was very comfortable. The hotel is located in a convenient area, the breakfast was good, what more could you ask?

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bsnorris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee C, General Manager at Comfort Inn & Suites, responded to this reviewResponded 23 October 2013

Thank you for your comments. We work very hard to make all of our rooms clean and comfortable for all of our guests. I am very pleased that you found our efforts to be paying off. It is our goal that your next stay will be better and the one after that even better. I cannot express the importance of guest feedback, it is truly one of the most important tools we have at our disposal to make our hotel a better place to stay. Thank you again, we hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2013

Accessible room a long walk from the elevator, sofa bed was not fit to sleep on & rubber eggs for breakfast. Room was very dark even with all the lights on and definitely not worth the money. Staff and location are the only good points to this hotel.

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Havedogwilltravel109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee C, General Manager at Comfort Inn & Suites, responded to this reviewResponded 23 October 2013

Thank you so much for taking the time to let us know about your recent stay with us. Comments like yours will only serve to help us improve our service and accommodations. Please rest assured that all feedback we receive is put to use in improving our hotel for your future stays. I hope you will return to stay with us again in the future so that we can share our improvements with you. Thank you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2013

Our family of four spent the weekend here to do some cross-border back-to-school shopping. We had a room with two queen beds. The room was very clean. It had a mini-fridge and microwave, which was handy because we have young children that "need to eat now". Parking was free and plentiful. They have an indoor pool which we got to enjoy, and we had it virtually to ourselves the whole weekend. The breakfast was plentiful. The staff were kept on their toes re-filling all the food and it was definitely one of the best continental breakfasts I've had at a hotel. Staff did a great job! There are no room safes, and since we were going to be gone all day shopping, the front desk agreed to keep our bag of electronics safe until we returned at night. It was a relief not to worry about that. I would stay here again!

Room Tip: Our room was very quiet. We were on the fourth floor facing the highway, and had a nice view of the...
See more room tips
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AH-OTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aimee C, General Manager at Comfort Inn & Suites, responded to this reviewResponded 23 October 2013

Thank you so much for staying with us. We hope you had good luck in your shopping adventures. We strive to keep our breakfast tidy and fresh. We have recently added Pumpkin flavor waffles as a seasonal option in the morning. They smell delicious and are very popular. I hope your family was able to enjoy our evening snack as a well deserved treat after your long days of shopping. We sincerely look forward to your next stay with us. Thank you for taking the time to review your stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Watertown hotels
0.1 mi away
Hampton Inn Watertown
Hampton Inn Watertown
#2 of 14 in Watertown
720 reviews
1.5 mi away
Best Western Watertown Fort Drum
0.7 mi away
Ramada Watertown
Ramada Watertown
#7 of 14 in Watertown
985 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
0.4 mi away
Hilton Garden Inn Watertown/Thousand Islands
0.1 mi away
The Inn at 81
The Inn at 81
#8 of 14 in Watertown
231 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites

Address: 110 Commerce Park Dr, Routes 81 & 3, Watertown, NY 13601-2245
Phone Number:
Region: United States > New York > Watertown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Watertown
#5 Family Hotel in Watertown
#5 Business Hotel in Watertown
Price Range: £61 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Choice Hotels, TripOnline SA, Expedia, Hotels.com, Ebookers, Cancelon, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and getaroom.com so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Watertown
Comfort Inn And Suites
Days Inn Watertown
Watertown Days Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing