We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Shocking service”

The Boathouse Seafood & Grill
Ranked #7 of 19 Restaurants in Kleinmond
Cuisines: Bar, Seafood
More restaurant details
Restaurant details
Good for: Groups, Child-friendly
Dining options: Dinner, Brunch, Breakfast, Lunch, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff
London, United Kingdom
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Shocking service”
Reviewed 22 December 2013

We waited just under 2 hours for our food, no one even came to update us on why or how long we still had to wait.
Food was very average but definitely not worth the wait.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Whatnameiaat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBoathouse2013, General Manager at The Boathouse Seafood & Grill, responded to this review, 19 February 2014
Hallo

I'm sorry to hear about the poor service you experienced. New owners came into place on the 1st of December and a lot have changes has been since then. We do realize where the mistakes came from and will improve our service levels for the restaurant during peak times.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

74 reviews from our community

Visitor rating
    15
    25
    20
    10
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first

Travellers who viewed The Boathouse Seafood & Grill also viewed

Kleinmond, Overberg District
Kleinmond, Overberg District
 
Kleinmond, Overberg District
Betty's Bay, Overberg District
 
Kleinmond, Overberg District
Kleinmond, Overberg District
 

Been to The Boathouse Seafood & Grill? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing