We stayed one night in this hotel, with family of 5 spread in 2 rooms - reservation via booking.com. The receptionist, a cold local lady not speaking much but handling your reservation mechanically without any sympathy, was a first sign of the poor communication skills at this place. They placed us on the third floor, new section of the hotel, in a noisy corridor just below the restaurant - room 309 and 310. AVOID THOSE ROOMS and any of them at this floor. Those are in high passage area, but also just below the noisy restaurant were noise came till quite late in the evening, and from 6 am in the morning. Also, the higher part of the room doors are a window, with not curtain, so making the room pretty much light from very early in the morning. The room themselves are far from the "design" stamp this hotel is advertising in their communication. They actually much looked to us as "cheap" Asian type of room, just functional with no charm,and very white light. far from being a charming place. Dinner on the roof top was another experience, with an early reservation not respected (they finally put us on the terrace side of the restaurant, with limited light: we ordered 4 pizza's, to hear 10 minutes later that only 2 pizza' were still available (go and understand this!). It took over 40 minutes to deliver those, plus a soup and some naam, for a poor eating experience. When we came back the the room, the staff had emptied so much anti mustiko's spray in our kids room that it took us 1 hour to have this unpleasant toxic smell disappear from the room, with open doors and windows (by the way,there were no mustiko's in the city at that time of the year)
The good thing about the place is its location, very close to the old StoneTown attractions. Check out is at 11.00- as our flight was later in the afternoon, we negotiated upfront to leave the rooms at 12.00. We want to the city on our last day morning and came back on the hotel at 11.45, with anotehr lady receptionist shouting at me from the desk that our room had to be left at 11.00, and that we're needed to hurry out.... Another good sign of communication amongst staff members. WIFI is free, but with very poor signal on the third floor. all in all, and experience we would not recommend.
- Official Description (provided by the hotel):
- Set in the heart of the UNESCO world heritage site of StoneTown, Maru Maru Hotel is just a few steps from the city’s historical wonders, colourful markets and labyrinth of shops. Once a town house famous for its marble floors and tiles, it has now been lovingly restored to offer 44 bright rooms blending classic Zanzibar style with iconic design and modern luxuries. Its roof terrace offers one of the best views in the city with a 360° panorama and is the perfect place to enjoy a cocktail as the sun melts into the Indian Ocean. The relaxed ambiance at Maru Maru continues long into the night as people come to enjoy a vast variety of Continental, Chinese Indian and Swahili cuisine, view art in Maru Maru’s gallery and enjoy the captivating sound of Tahareb music as it floats into the night. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, HostelWorld, Agoda, Booking.com, Ebookers, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Hotel.de, getaroom.com, HotelQuickly and Cancelon so you can book your Maru Maru Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Maru Maru Hotel Zanzibar Island/Stone Town