My wife and I arrived in Stone Town today on our honeymoon, we decided to go for a stroll in the evening and get something to eat. As we don't really know our way around yet we didn't venture too far from our hotel, the Tembo House Hotel.
We stumbled upon the Travellers Cafe which is down a side street and is beside the sea. There was a nice crowd in there and it looked to be a really nice place...then we met our waiter!!
I asked for a table for two, he stared at me blankly. I thought maybe he didn't understand me because of my accent, so I tried again. At this point he rolled his eyes and rudely pointed at a table in front of him, it seemed like we were just an annoyance to him.
The menu looked to be nice, plenty of seafood and some nice sounding Pasta dishes. My wife ordered a pasta dish and I was thinking of ordering the grilled Kingfish. I've never had Kingfish before so I asked our waiter what kind of fish was it like, and was it a white fish. Both fairly reasonable questions I think. He looked at me as if I was something stuck to the bottom of his shoe and just kept saying 'grilled, it's grilled'. My wife asked if she could have French fries instead of salad with her pasta and he just said 'no' that the pasta only comes with salad...we asked if we could get a side order of fries which again he said no to...to be honest both of us were in complete and utter shock at how we were being treated.
My wife and I have had a few bad experiences in restaurants (not many mind you, I could count them on one hand), but this topped them all. I have never been treated with such distain and contempt by anybody in the service industry. My wife and I have never once walked out of a restaurant, but tonight that changed.
We returned to our hotel with out blood boiling and our first taste of Stone Town and Zanzibar leaving a very sour taste. Thankfully we had a gorgeous meal at our hotel, where the service was excellent and we also had a lovely beach side table.
In short, my wife and I have 3 more days in Stone Town and if we were offered free dinner and drinks in Travellers Cafe for the rest of our stay we'd turn it down.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.