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“Good but needs work”

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Tembo House Hotel & Apartments
Ranked #10 of 33 Hotels in Stone Town
Certificate of Excellence
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good but needs work”
Reviewed 15 May 2014 via mobile

Stayed 3 nights. Great location and exotic feel about it. Breakfasts need improvement and just a few minor issues during stay eg toilet paper ran out and asked for more and did not come.
Will have competition when Hilton opens next door. We went on a package incl a spice tour(poor) and transfers so not sure of room costs we paid but seems a bit over priced. Good but can do better.

Stayed May 2014, travelled as a couple
Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tembo House H, Guest Relations Manager at Tembo House Hotel & Apartments, responded to this review, 31 May 2014
Thank you John for taking your precious time in sharing your experience with us, we appreciate for your comments and its really helpful.

We notice that and we rectify the short falls and we promise to upgrade service and about the package please check with your tour operator as we don't know anything about it.

We are looking forward to see you once again.

Regards
Management
reservations@tembohotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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941 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (192)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
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English first
Nice, France
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 May 2014

Tembo House is in what has to be one of the best locations in Stone Town, both right on the beach and almost at the tip of town. The well-furnished rooms, swimming pool and architecture finish to make it a very attractive place.
The only drawback is the price, which, for our room with a small pool view, seemed a bit high to us, considering other places we had seen on the beach.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThierryDelahaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tembo House H, Guest Relations Manager at Tembo House Hotel & Apartments, responded to this review, 31 May 2014
Dear value guest,

Thank you very much for taking your precious time on writing your review on our property.

We are more than happy to hear that you are satisfied with our service and hotel environments.

It really gives us moral to maintain our hospitality to our all future customers.

We are looking forward to hosting you again,

"karibu tena na ahsante sana"

Best regards
Management
reservations@tembohotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jerusalem, Israel
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 April 2014

we stayed just one night at off- season and found out that it is in a most convenient location , very clean , helpful staff and very good service and leaving us with a desire to stay longer or come back.

Room Tip: try always for sea view, Poolside rooms could be a bit noisy if you try to rest at noon .
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tembo House H, Manager at Tembo House Hotel & Apartments, responded to this review, 1 May 2014
Dear value guest,

Thank you very much for taking your precious time on writing your review on our property.

We are more than happy to hear that you are satisfied with our service and hotel environments.

It really gives us moral to maintain our hospitality to our all future customers.

We are looking forward to hosting you again,

"karibu tena na ahsante sana"

Best regards
Management
reservations@tembohotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dsm
Level Contributor
100 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 23 April 2014 via mobile

Little expensive compared to other town hotels but worth it.

Location - right on the beach and near to shopping n restaurants area.

Rooms are clean with mosquito nets but though they spray your room, still you will have few mosquitoes...
Tv with all good channels provided in each room.

For elderly ppl i would recommend to chose rooms which are on ground floor as the upper floors have a very narrow n steep staircase.

Breakfast is basic but no complains.

All staff are very cooperative n helpful.

Pool - is good n clean.

No alcohol is served in this hotel. Taxis are available 24/7 outside the hotel.

Only concern was tht the beds are too high to reach....for elders becomes slight difficult.

But overall worth it!

Stayed April 2014, travelled with friends
Helpful?
Thank Deepak2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tembo House H, Manager at Tembo House Hotel & Apartments, responded to this review, 1 May 2014
Dear value guest,

Thank you very much for taking your precious time on writing review on our property.

We are happy to hear that almost everything was fine and we will try our level best to make sure that we meet clients satisfaction.

we are looking forward to see you once again.

"karbu tena na ahsante sana"

Best regards,
Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muscat,Oman
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 23 April 2014

I have now stayed at this hotel for something approaching 10 times. On each occasion the experience just gets better. The standard is always high and the hotel is maintained to a high standard. The facilities and the rooms can not be faulted. The location is wonderful, leave through the back door and you are on the beach, leave through the front door and you are in the heart of Stone town.
I cannot recommend this hotel highly enough and would not consider staying anywhere else in Stone town.

Room Tip: No elevators available but plenty of rooms on ground floor
See more room tips
  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank muscatsteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tembo House H, Guest Relations Manager at Tembo House Hotel & Apartments, responded to this review, 10 May 2014
Dear value guest,

Thank you very much for taking your precious time on writing your review on our property.

We are more than happy to hear that you are satisfied with our service and hotel environments.

It really gives us moral to maintain our hospitality to our all future customers.

We are looking forward to hosting you again,

"karibu tena na ahsante sana"

Best regards
Management
reservations@tembohotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 April 2014

Great location to central stonetown (food stalls, shopping etc) and relatively reasonable for the quality of rooms. The overall building and each room has some nice character and the central pool is nice, and patio overlooking the ocean. Mainly though, its the great location. Service was also good.

Stayed June 2013, travelled on business
Helpful?
Thank jason k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tembo House H, Manager at Tembo House Hotel & Apartments, responded to this review, 2 May 2014
Dear Jason,

Thank you very much for taking your precious time on writing your review on our property.

We are more than happy to hear that you are satisfied with our service and hotel environments.

It really gives us moral to maintain our hospitality to our all our customers.

We are looking forward to see you again,
"ahsante na karibu tena"

Best regards
Management
reservations@tembohotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 9 April 2014

Well, it was our first stay in Tembo Hotel. We received an excellent customer service; everything was fantastic. We are looking forward for December holiday. Thanks for making our stay wonderful. Please, additional of an entertainment (beach/sports or live/traditional) would add on hotel experience.

Noel & Rose

Room Tip: Rooms with Ocean view are the best
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Noel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tembo House H, Manager at Tembo House Hotel & Apartments, responded to this review, 13 April 2014
Dear Noel,

Thank you so much for taking your precious time to share your experience with us on Tripadvisor, which we believe that it will give the clear picture to who ever visit the site and looking forward to stay with us.

We are extremely happy to hear that your stay with us was marvelous and we will maintain our hospitality to all our future customers.

Looking forward to host you once again

"karibu tena na ahsante sana"
Best regards
Management and staff of Tembo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tembo House Hotel & Apartments

Property: Tembo House Hotel & Apartments
Address: Forodhani Street | P.O. Box 3974 Zanzibar, Stone Town, Zanzibar City 3974, Tanzania
Phone Number:
Region: Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Stone Town
#7 Luxury Hotel in Stone Town
#8 Family Hotel in Stone Town
#12 Romantic Hotel in Stone Town
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Tembo House Hotel & Apartments 4*
Number of rooms: 50
Official Description (provided by the hotel):
A Unique experience awaits at the Tembo House&Apartments.Tembo House Hotel&Apartments is situated at the heart of Zanzibar Stone Town by the picturesque seafront.The magnificent main Building has had various functions over the past centuries. Between 1834 and 1884 it served as the American Consulate in Zanzibar then passed on to become the trading offices of Cowasjee Dinshaw & Partners. Their headquarters was in Aden(what now is know as the Port of Suez), and with trading posts notably in most of the British Protectorate areas, it became the largest trading Company in the India Ocean. To this day , the name of Cowasjee Dinwash & Partners is still visible at the main entrance of Tembo House Hotel.Tembo House Hotel has seen a few celebrities pass through is doors during the consulate era, the Conwasjee Dinwash era and as a Hotel. Mahatma Ghandi, stayed here a few weeks with the Dinwash family on his journey back to India from South Africa 1930. As a rising new star in the British, and the world music scene, Freddie Mercury and his family used to retreat to what is now ”Marashi” apartment whenever they came back to Zanzibar on holidays.Next to Tembo House Hotel is also what used to be the British Consulate, where in 1874, Dr. Livingstone’s body was brought before embarking on its long journey back to England.A stone throw away is the Beit-al-Ajaib of House of wonders. This landmark building, is the largest and by far, the tallest building in Stone Town. Flanking the Beit-al-Ajaib is the Old Fort on one side and the Palace Museum on the other side.In other words, Tembo House Hotel is situated on a prime location, you need not go far to find the shops, the restaurants and the Historical sites that Zanzibar Stone Town has on offer.Zanzibar port is just 5 minutes drive away and the Zanzibar International Airport a further 15 minutes away.Welcome home away from home ... more   less 
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Also Known As:
Tembo Hotel Stone Town
Tembo Stone Town
Tembo House Hotel & Apartments Zanzibar Island/Stone Town

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