We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“OK for one night only” 3 of 5 bubbles
Review of Tembo House Hotel & Apartments

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Tembo House Hotel & Apartments
Ranked #10 of 33 Hotels in Stone Town
Certificate of Excellence
Cambridge, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“OK for one night only”
3 of 5 bubbles Reviewed 22 August 2014

The main attribute of Tembo House is the location - on the seafront and close to the main tourist street of Stone Town - but it has a nice swimming pool as well. Otherwise very disappointing - the rooms are quite gloomy, dark wood and low voltage lights, and our family room was much too small. On arrival we were shown the kettle and tea and coffee things, but the kettles plug didn’t fit the rooms socket! We had to get an adapter from Reception and at the same time ask for a replacement chair for the balcony, as one of the two there was broken (and the balcony was effectively the only place to sit given the smallness of the room) - replacement promised but never arrived. Our toilet broke twice (and we were only there one night!) and at lunch in the cafe area our order was wrong on three separate occasions. Quiet at night and friendly staff, but glad we were only there for one night.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank DandareOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tembo House H, Guest Relations Manager at Tembo House Hotel & Apartments, responded to this review, 21 September 2014
Dear value guest,

Thank you for taking your precious time in sharing your experience with us, we appreciate for your comments and its really helpful.

We notice that and we rectify the short falls and we promise to upgrade service. We will try our level best to make sure that we meet clients satisfaction.

"ahsante sana na karibu tena"
We are looking forward to see you once again.

Best regards
Management
reservations@tembohotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

918 reviews from our community

Traveller rating
    309
    375
    148
    63
    23
See reviews for
248
321
63
33
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (188)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 August 2014 via mobile

The hotel itself is great. Charming atmosphere and friendly staff. The included breakfast is also decent, but i recommend you eat your lunch and dinner elsewere. The seaside restaurant has a great view, but the staff is slow and forgetful. The food itself was also quite disappointing. Schrimps were very dry, and food was often cold before it reached us.

I would absolutely stay at this hotel again, since the hotel is good, but I'd get my hot meals elsewhere.

Stayed August 2014, travelled with friends
Helpful?
Thank Bente U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tembo House H, Manager at Tembo House Hotel & Apartments, responded to this review, 21 September 2014
Dear value guest,

Thank you for taking your precious time in sharing your experience with us, we appreciate for your comments and its really helpful.

We notice that and we rectify the short falls and we promise to upgrade service. We will try our level best to make sure that we meet clients satisfaction.

"ahsante sana na karibu tena"
We are looking forward to see you once again.

Best regards
Management
reservations@tembohotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nantes
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 18 August 2014

We stayed 2 nights in this place.
When we arrived, they told us that the hotel was full. So, they gave us key for a furnished apartment located outside the hotel in the Mercury's house located at 50 meters from the hotel.
The apartment was clean and well furnished but too far from the restaurant and the swimming pool. It is very inconvenient to stay at the restaurant and to have to walk 100 meters and to climb and descent 2 levels just because you forget something in your room....!!!
Moreover, the bed are very very short. They are 178 cm length !!! First time I've seen that !!!! Very difficult to sleep in such conditions.
Contrary to the rooms which are located inside the hotel facilities, the apartment is located on a street which is very noisy ! You have a lot of people discussing till midnight / 01:00 AM...
The staff is kind but not very helpful. You have to wait a long time for your dinner and the food is not special...
In a summary, I should recommend to stay in the room of the hotel (not the apartment) and to have lunch/dinner outside the hotel.
Caution with your airport transfer. You should ask the reception to check and to check again if it is well booked to avoid bad surprise....

  • Stayed August 2014, travelled as a couple
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Antoine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tembo House H, Guest Relations Manager at Tembo House Hotel & Apartments, responded to this review, 21 September 2014
Dear value guest,

Thank you for taking your precious time in sharing your experience with us, we appreciate for your comments and its really helpful.

We notice that and we rectify the short falls and we promise to upgrade service. We will try our level best to make sure that we meet clients satisfaction.

"ahsante sana na karibu tena"
We are looking forward to see you once again.

Best regards
Management
reservations@tembohotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
685 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
2 of 5 bubbles Reviewed 17 August 2014 via mobile

We got 2 rooms, 01 and 04, not connected. We are a family and with small kids connected rooms are far more better. Room 04 is right in front of the family and there was a lot of noise early in the morning while they were preparing breakfast, moreover while they cleaned the floor of the
Restaurant they flooded the room too. Hotel is estetically nice but our rooms were old and the smell was bad. Moreover during the shower you could feel some electricity in the water!!!

Stayed August 2014
Helpful?
1 Thank Francesco P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tembo House H, Guest Relations Manager at Tembo House Hotel & Apartments, responded to this review, 21 September 2014
Dear value guest,

Thank you for taking your precious time in sharing your experience with us, we appreciate for your comments and its really helpful.

We notice that and we rectify the short falls and we promise to upgrade service. We will try our level best to make sure that we meet clients satisfaction.

"ahsante sana na karibu tena"
We are looking forward to see you once again.

Best regards
Management
reservations@tembohotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Avila Beach, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 16 August 2014

After much research, I booked the Dhow Palace for my recent two night stay in Stone Town. I was very disappointed when they did not have a room for me upon arrival. They wanted to move me to a new modern property, but when I complained that I had chosen the Dhow for the historic ambiance, suggested the Tembo House Hotel. What a lucky surprise, as the Tembo appeared to be a superior hotel in every way. The building and rooms were beautifully appointed with antiques down to every last detail. The front desk staff, including the manager, were accommodating and reassuring with my troubling situation and repeatedly checked with me regarding how my stay was going. They additionally hospitably assisted with every question I had, including tours, transfers and payments. Someone was available for my efficient transfer to the airport at 2:30 am. The hotel is well located next to Fordhani Park right on the beach. Well-appointed amenities including free wifi, guest computers, pool, refrigerator, air con. My room had a delightful little balcony with views of the pool, ocean and a bit of the city. I definitely would return here and was thankful for a wonderful end to my stay in Zanzibar.

  • Stayed August 2014, travelled solo
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank zebracruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tembo House H, General Manager at Tembo House Hotel & Apartments, responded to this review, 21 September 2014
Dear Guest,
Jambo, jambo! Thank you for your great review on Tembo House Hotel&Apartments. We are so happy to read how much you enjoyed your stay with us and that we met your expectations. We have a great hardworking team and take care all the request to satisfy our guest. Once again thank you for your kind review, please do let us know when you wish to stay with us next, it would be our pleasure to welcome you and you family.

"ahsante sana na karibu tena"

Best Regards
Management
reservations@tembohotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 13 August 2014

By African standard a great hotel, but not very personal. The staff is used to Tourists that only stay one or two Nights and make little to no effort to be varm and welcoming. Everything is very professional and cold, with was a bit disapointing to us as we have met the African hospitality in hotels way more simple and plain. Tembo House is located on the beach and in walking distance to the City centre, market and everything that is a must se when visiting Stone Town.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Katrine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tembo House H, Guest Relations Manager at Tembo House Hotel & Apartments, responded to this review, 21 September 2014
Dear value guest,

Thank you for taking your precious time on writing your review on our property.

We are more than happy to hear that you are satisfied with our service and hotel environments.

It really gives us moral to maintain our hospitality to our all future customers.

We are looking forward to hosting you again,

"karibu tena na ahsante sana"

Best regards
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 August 2014

We were in Stone Town for our medical elective and stayed in Tembo House Hotel for a few nights before moving to Forodhani park and had an exceptional stay (even though it was short). The hotel room was large, very comfortable, large poster beds, good sized bathroom, hot water, high speed wifi, and AC.
Staff and managers were all exceptionally accommodating, helpful, friendly and welcoming. It was really nice to have people go out of their way to help you with anything. Food was very good and chefs were excellent.. they even made us stuff which wasn’t on the menu if we asked 
I would like to thank all the staff at Tembo for their hospitality and I would recommend it to anyone!

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank amina781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tembo House H, General Manager at Tembo House Hotel & Apartments, responded to this review, 12 August 2014
Dear Amina,
Jambo, jambo! Thank you for your great review on Tembo House Hotel&Apartments. We are so happy to read how much you enjoyed your stay with us and that we met your expectations. We have a great hardworking team and take care all the request to satisfy our guest. Once again thank you for your kind review, please do let us know when you wish to stay with us next, it would be our pleasure to welcome you and you family.

"ahsante sana na karibu tena"

Best Regards
Management
reservations@tembohotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Stone Town
0.4 mi away
Mizingani Seafront Hotel
Mizingani Seafront Hotel
#7 of 33 in Stone Town
4.5 of 5 bubbles 256 reviews
0.1 mi away
DoubleTree by Hilton Hotel Zanzibar - Stone Town
0.1 mi away
Park Hyatt Zanzibar
Park Hyatt Zanzibar
#3 of 33 in Stone Town
4.5 of 5 bubbles 451 reviews
Show Prices
Show Prices
Show Prices
31.2 mi away
DoubleTree by Hilton Resort Zanzibar - Nungwi
0.2 mi away
Dhow Palace Hotel
Dhow Palace Hotel
#13 of 33 in Stone Town
4.0 of 5 bubbles 613 reviews
0.1 mi away
Zanzibar Serena Hotel
Zanzibar Serena Hotel
#9 of 33 in Stone Town
4.5 of 5 bubbles 663 reviews
Show Prices
Show Prices
Show Prices

Been to Tembo House Hotel & Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tembo House Hotel & Apartments

Property: Tembo House Hotel & Apartments
Address: Forodhani Street | P.O. Box 3974 Zanzibar, Stone Town, Zanzibar City 3974, Tanzania
Phone Number:
Region: Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Stone Town
#7 Luxury Hotel in Stone Town
#8 Family Hotel in Stone Town
#12 Romantic Hotel in Stone Town
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Tembo House Hotel & Apartments 4*
Number of rooms: 50
Official Description (provided by the hotel):
A Unique experience awaits at the Tembo House&Apartments.Tembo House Hotel&Apartments is situated at the heart of Zanzibar Stone Town by the picturesque seafront.The magnificent main Building has had various functions over the past centuries. Between 1834 and 1884 it served as the American Consulate in Zanzibar then passed on to become the trading offices of Cowasjee Dinshaw & Partners. Their headquarters was in Aden(what now is know as the Port of Suez), and with trading posts notably in most of the British Protectorate areas, it became the largest trading Company in the India Ocean. To this day , the name of Cowasjee Dinwash & Partners is still visible at the main entrance of Tembo House Hotel.Tembo House Hotel has seen a few celebrities pass through is doors during the consulate era, the Conwasjee Dinwash era and as a Hotel. Mahatma Ghandi, stayed here a few weeks with the Dinwash family on his journey back to India from South Africa 1930. As a rising new star in the British, and the world music scene, Freddie Mercury and his family used to retreat to what is now ”Marashi” apartment whenever they came back to Zanzibar on holidays.Next to Tembo House Hotel is also what used to be the British Consulate, where in 1874, Dr. Livingstone’s body was brought before embarking on its long journey back to England.A stone throw away is the Beit-al-Ajaib of House of wonders. This landmark building, is the largest and by far, the tallest building in Stone Town. Flanking the Beit-al-Ajaib is the Old Fort on one side and the Palace Museum on the other side.In other words, Tembo House Hotel is situated on a prime location, you need not go far to find the shops, the restaurants and the Historical sites that Zanzibar Stone Town has on offer.Zanzibar port is just 5 minutes drive away and the Zanzibar International Airport a further 15 minutes away.Welcome home away from home ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, HotelsClick, Odigeo and Agoda so you can book your Tembo House Hotel & Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Tembo Hotel Stone Town
Tembo Stone Town
Tembo House Hotel & Apartments Zanzibar Island/Stone Town

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing