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“Double Tree Zanzibar”

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DoubleTree by Hilton Hotel Zanzibar - Stone Town
Ranked #5 of 34 Hotels in Stone Town
Certificate of Excellence
Auburn, United States
1 review
“Double Tree Zanzibar”
Reviewed 7 August 2014

Just been opened recently and I and my wife had the pleasure of enjoying the exceptional service from all members of staff. Was so pleased with the staff that I changed hotels in Dar es Salaam to also have the double tree Dar experience. Definitely worth it.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank George W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philqueriaud, Directeur général at DoubleTree by Hilton Hotel Zanzibar - Stone Town, responded to this review, 10 August 2014
Dear Guest,
I am glad you found in the Double Tree by Hilton the quality of service you expected and i will be proud to convey your encouragement to all our Team Members.
We are looking forward to welcoming you again soon with the same passion in Stone Town.

Best regards

Philippe Queriaud
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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524 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
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Karachi, Pakistan
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 August 2014

Double Tree Stone town has an amazing location right in the center of stone town. easy access to all the shops, cafes, harbor, taxi, boats, ferries. Everything is walking. Airport is 15 minutes away from the hotel. Has a beautiful restaurant on top floor for breakfast and evening cocktails. Very friendly staff.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Faisal71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philqueriaud, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone Town, responded to this review, 7 August 2014
Dear Guest,
Many thanks for your appreciation of the service delivered to you during your last stay with us.
We have been delighted to read we made your stay a pleasant one and we are looking forward to welcoming you again soon within the Hilton family.
All the best regards from the Double Tree Stone Town Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
key west, florida
Level 5 Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 July 2014

Like other small hotels in Stone Town, the Double Tree retains the quaint warm flavor that Stone Town is famous for. Sometimes that means there are surprises in store; not so at the Double Tree. If you want to experience the charm yet have the peace of mind that your experience will be at the caliber you are accustomed to, then the Double Tree is the place for you. The rooms are quaint and well appointed. You feel you are in Stone Town and not some large Western city, but the quality and attention to detail you expect are there.

Great bed for sleeping, turn-down service, slippers and robe, coffee/tea kettle with supplies, desk with a real chair, good lighting, bathroom with big towels and a very nice shower. All the details one could ask for. Oh, I need to mention free Wifi, important to for us whether we are on business or pleasure (as we were this trip).

This is a new hotel. Just opened recently. As a result, I expected some glitches but experienced very few. The staff are ALL very warm, friendly, welcoming and charming - even entertaining at times (the bellman as he explained (thoroughly) the room).

A nice restaurant is on the top floor with a balcony from which you can watch the dhows sail through the setting sun. Great way to relax, enjoy an aperitif followed by a nice meal. Breakfast was included in the stay but the breakfast buffet was not open so we ordered off the menu.

Being in Stone Town, the hotel is within easy walking distance or among all the attractions and shops popular with tourists.

I was not on business this trip, but was interested in any conference facilities for future reference. We live in Dar es Salaam where I am currently working on a project for the next year or so. I often conduct training sessions and prefer places where participants can get away from their normal routines. The Double Tree Conference Center is in a nearby building and can accommodate various sized groups. A group of eighty was holding a meeting during our stay. I requested a tour of the facilities. There are six rooms of varying sizes and all the technology necessary for today's meetings. I was impressed.

The Double Tree is not on the main street so make sure they know you are coming - the staff will meet your taxi when you arrive.

We had a very relaxing stay.

Room Tip: From the 4th floor you get a view of the sea
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank dandeja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philqueriaud, General Manager at DoubleTree by Hilton Hotel Zanzibar - Stone Town, responded to this review, 26 July 2014
Dear Guest,

In the Name of the Double Tree by Hilton Team I would like to express my sincere gratitude for letting us know about your rewarding experience in our newly opened property.
This as been passed on to all the Team members as a proud recognition of their continuous efforts

Thank you again for sharing your experience with us and we are looking forward to welcoming you again soon at the Double Tree by Hilton Stone Town.

Best regards

Philippe Queriaud
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Zanzibar - Stone Town

Property: DoubleTree by Hilton Hotel Zanzibar - Stone Town
Address: 90 / 90A Shanghani St | Stone Town Zanzibar, Stone Town, Zanzibar City, Tanzania
Phone Number:
Region: Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Stone Town
Price Range (Based on Average Rates): £
Hotel Class:4 star — DoubleTree by Hilton Hotel Zanzibar - Stone Town 4*
Number of rooms: 58
Official Description (provided by the hotel):
Experience a perfect blend of culture and comfort at DoubleTree by Hilton Hotel Zanzibar - Stone Town, where our friendly staff looks forward to welcoming you at check-in with a warm chocolate chip cookie. Set in the heart of the enchanting UNESCO World Heritage Site of Stone Town, this elegant hotel offers the hospitality and charm of the 'Swahilis' combined with the renowned coziness of a DoubleTree by Hilton hotel. Take advantage of the Hilton HHonors program and collect reward points to use across all Hilton brand hotels worldwide. ... more   less 
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Also Known As:
DoubleTree By Hilton Hotel Zanzibar - Stone Town Zanzibar Island

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