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“The loveliest staff really made my stay”

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Ishasha-Ntungwe River Camp
Sydney, Australia
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“The loveliest staff really made my stay”
5 of 5 bubbles Reviewed 23 August 2011

Loved this simple little eco safari camp. Wonderful staff, nothing was too much trouble.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jenniferck1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
Kitgum, Uganda
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 10 July 2011

Down a track that got progressively more muddy and made us grateful we had 4WD, we received a very nice welcome from the manageress Betty and her team. Soon installed in our tents, we could easily get back to the Ishasha gate for an afternoon game drive. The raised 'river edge' tents were clean, tidy and fairly well appointed. Great stone bathrooms. Very good food with attentive service, on the river bank. Recommended but, as ever, negotiate when booking, to get an acceptable price.

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank CommanderBUganda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 1 April 2011

For you bird lovers... we did get to see the Shoebill in Ishasha N.P in the delta area, which is not the easiest bird to find. Hard to see in the tall grass, make sure you stand up in the jeep when looking for them. Make sure you check out Fig Circuit in the park. We didn't see the tree climbing lions, but we weren't there in the rainy season. We think it was to dry for them. We did see very large groups of Tupas and some other smaller animals that we didn't see in other parks in Uganda.
Ishasha Ntungwe River Camp, is a simple but lovely tented camp which was a nice change from some of the other high end places we stayed at in Uganda. It's a bit of a funny drive across farmers fields to get to and we did wondered if our driver was lost.
People are so friendly in Uganda, always waving and smiling .
Sweet Betty, who runs the place, loves to tell funny stories. She works also as a guide and knows all about the animals in the parks.
you walk down to a classic open tented area near the river , where they serve breakfast and you can watch monkeys and other animals.
The sleeping tents are not on the river, they are a short walk from where you enter the camp.Dinner was served by candle light in a small open covered hut area about 5 mins. from all the tents. The food is nice, but simple.
Not much to do after the lights go out, make sure you bring a head lamp for reading at night the lights go out around 8pm.
They could use a few more people working there, the kitchen is far from the river tent eating area, its a long walk if they forget something.
The local village kids came by to dance for us, one rainy night. We made a small donation.This area is more remote then some of the other parts of the country, if you can make room in your bag to bring a small, old or new photo book on animals, plants, bugs to give the school or any type of kids books. Its a very poor country and each village could use a few more books, maps, not pens or paper, most schools have to many kids to give each one a pen, so why not a great photo book they can take turns looking at and learn what animals they have in their country. I was surprised what the kids didn't know about their own country and some of the smaller ones had never seen a photo of an elephant or lion!

Room Tip: the only noise you hear are the animals
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  • Stayed March 2011, travelled as a couple
    • Value
    • Location
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    • Service
Helpful?
1 Thank enjojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 March 2011

The service was delightful - starting with cold drinks and damp cloths on arrival. Breakfast and lunch by the river were a great idea, but the service could quite easily have been more efficient (essential things like toast and butter were forgotten. The butter had to be defrosted after the toast arrived)
The food was simple but well prepared and included the most delicious chargrilled rack of goat.
The accomodation was excellent and the solar power provided constant warm/hot water. Shower and toilet were modern and effeicient.
My only criticism was that the bed sheets and duvet cover felt like thin nylon. Not very comfortable.

  • Stayed March 2011, travelled on business
    • Value
    • Location
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Helpful?
1 Thank Jean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tilburg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 March 2011

After cycling for days the River Camp was an excellent place to relax in luxury for a few days. I received a very warm welcome and the staff was really helpful. The tent I stayed in was really nice, aspecially at night, and the sanitary was nice and clean. The place was only 3 km's away from the park entrance.

  • Stayed August 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eriktilburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kampala, Uganda
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 30 January 2011

No river in sight. Bathrooms not working. Lousy food. Way too expensive. Do not go there.

  • Stayed January 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BugolobiAllan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Queen Elizabeth National Park hotels

London
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed 10 January 2011

I recently stayed at Ishasha Ntungwe River Camp for two nights and have to say that it is one of the most overpriced and disappointing places that I have stayed in Uganda. The proprietor Allan is very lucky in that he does not have much competition in the immediate vicinity but with a new lodge opening next door later this year he will have to smarten his act up. The first disappointment were the new ‘luxury’ river side tents which, despite us asking and being told that they were, are not river-side at all. You can hear the river in the distance but it is probably a good 250 metres from the tents and you cannot actually see it. In fact the whole name of the camp is a bit of a misnomer as unless you go looking for the river, you won’t see it from anywhere in the camp.

The tent that I stayed in did not have electricity or running water and despite telling the management this nothing was done about it whilst we were there. My parents stayed in the adjacent tent and although they had solar lights and solar heated water, the water flow was restricted to a slight trickle so you could only shower with the aid of a water bottle. The food, apart from breakfast and a nice ham sandwich in our packed lunch, was pretty atrocious and on the second night our main course was cold. The bar, despite having a very cold fridge, did not have any Bell lager which is a pretty heinous crime in Uganda considering that it is the number one lager in the country! Two of my friends were camping and the facilities for campers were terrible with a horrible pit latrine and an open to the elements shower – which at $5 more a night than the UWA campsite is a disgrace.
What was most galling about the whole experience is the price – which (at the resident rate, let alone the tourist rate) ranks as higher than Mihingo and Nile Safari which have up until now been the best lodges in Uganda. The Ishasha Ntungwe River Camp would be bearable if it were marketed as a backpackers’ place but as a luxury resort it does not come close to cutting the mustard. If you can, pay the extra $15 and go and stay at the Ishasha Wilderness lodge or go and camp at the lovely UWA campsites!

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phoenixtom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ishasha, Manager at Ishasha-Ntungwe River Camp, responded to this review, 25 February 2011
Dear valued customer
We regret the fact that you did not enjoy your stay at Ishasha and would like to have loved the tents closer to the river. The old tents were built a safe distance away because Ntungwa River seasonally floods. The river swells up to 1.7 Meters in the wet season thus creating a large flood plain.
The river side dining is set up in dry season, and at the time of arrival it was not safe to do so and that's why you did not get to enjoy that part of our camp. The new river edge tents are borne out of comments from visitors over the years, i.e.
1. The old ones are too hot in the midday heat, so we had a cooler thatched roof.
2. Not close to river. just below the river edge tents where you slept are its banks in the rainy season. Safety was of paramount importance when we were building these new units. We could not have them built in the flood plain.
3. Service: although not mentioned on our website, Ishasha Ntungwa river camp is a community based Eco lodge and with that comes many issues. We employ the community to do the work as an agreement for them to have alternative sources of income due to issue of crop raids, That said this has its has its draw backs in terms of their ability to learn new things. We have however committed ourselves to this partnership because it’s only way for them to share benefits of conservation. Being served cold food is still unacceptable, and we have plenty of safari chairs at the camp and these still should have brought to you, we apologies for this.
4. Solar water heating. and lighting. in line with requirements we have to meet to pass as an Eco lodge we use solar water heating and lighting, this has its draw backs as well, for solar water, the tank is heated in the day and should one have an elephant shower in the night in the morning there would be little hot water left, The lighting units are also not as consistent depending on weather.
5. The shower, this is an issue of something going wrong at the wrong time, we have had no problems with pressure before but we have since rectified the issue.
Conservation being at the core of our mission in the area we hope you will come back to support this effort as all the reforestation efforts and livelihood that it supports would be lost without you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ishasha-Ntungwe River Camp

Property: Ishasha-Ntungwe River Camp
Address: near Ishasha gate, Queen Elizabeth National Park, Uganda
Region: Uganda > Western Region > Queen Elizabeth National Park
Hotel Style:
Ranked #26 of 32 Speciality Lodging in Queen Elizabeth National Park
Number of rooms: 4
Official Description (provided by the hotel):
Ishasha-Ntungwe River Camp (INRC) welcomes you to Uganda. INRC is a well established camp site and safari lodge designed to provide comfortable accommodation adjacent to the natural habitat of wild animals. INRC is strategically along the Ntungwe river next to an elephant track. INRC's camp consists of spacious tents with an exquisite African interior located in a calm environment. The tents are spread out on the ground with a private veranda in the front and a toilet/bathroom at the back. ... more   less 
Also Known As:
Ishasha-Ntungwe River Camp Uganda/Queen Elizabeth National Park

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