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“Extremely disappointing experience”

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Chateau de Saint-Cirq-Lapopie
Reviewed 19 August 2011

We booked this hotel on recommendation from a guide book as a highlight of our driving tour of France. It was the most expensive and by far the worst room we stayed in. Advertised as a hotel with "beautifully decorated rooms in a restored chateau with views over the River Lot" it should have been idyllic and no doubt would have been if we had been given the room we had booked. Having booked a "chambre deluxe" we were in fact given a small, damp, dark room with barely enough room to walk round the bed. The view out of a filthy small window was only of the Lot if you opened it wide and looked down. The bathroom was part of the same room with a partial petition. There was no toilet in the room. We had to use the public toilet across a small lobby just off the main hallway of the chateau. We foolishly paid before seeing the room and as the chateau was full, we had no option but to accept the room. On asking for a reduction, we were told all the rooms had the same tariff which is obviously not the case on the website.
We felt strongly we had been bumped off by other (French) guests and would seriously recommend you don't book this place unless your French is excellent and you can stand up for your rights!

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  • Stayed: August 2011, travelled as a couple
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18  Thank SueB254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 9 of 19 reviews

Reviewed 15 August 2017 via mobile
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Stayed: August 2017, travelled as a couple
Thank Teruyuki T
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Reviewed 27 August 2016 via mobile
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Stayed: August 2016, travelled with family
Thank Terter2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2016
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Room Tip: pas celles du rez de chaussée, on entend trop les voisins d'en haut et mitoyens
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  • Stayed: April 2016, travelled as a couple
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1  Thank Jicé V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2015
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Room Tip: Não imaginei que ficaria num quarto tão agradável..... Enorme .... Extremamente confortável !!!
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  • Stayed: May 2015, travelled as a couple
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Thank EvelineFeltre
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Reviewed 3 June 2015 via mobile
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Stayed: May 2015, travelled as a couple
Thank noris51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2015 via mobile
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Stayed: May 2015
Thank Buenaventura D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chateau de Saint-Cirq-Lapopie

Address: Lieu Dit le Bourg, 46330 Saint-Cirq-Lapopie, France
Region: France > Occitanie > Lot > Saint-Cirq-Lapopie
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool
Hotel Style:
Ranked #4 of 5 B&Bs / Inns in Saint-Cirq-Lapopie
Price Range: £86 (Based on Average Rates for a Standard Room)
Number of rooms: 4
Official Description (provided by the hotel):
Château de Saint-Cirq Lapopie is the perfect hideaway for the perfect holiday. Not merely a hotel located in the heart of the village of Saint-Cirq Lapopie, it is the heart of it. The village of Saint-Cirq Lapopie, Standing high on a bluff overlooking the banks of nearly 100 meters, is one of the major sites of the valley, a place selected by painters and writers of yesterday and today for its beauty and charme. It is in this landscape of lighting, stone and water that we invite you to stay in our home. We have four guest rooms decorated in authentic and the ambiance pleasant into an unforgettable event. Welcome to one of the most beautiful villages in France ... ... more   less 

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